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Water Cleanup - Keller, Texas

5/9/2017 (Permalink)

We were called in to perform the cleanup on this Keller, Texas that suffered water damage from a leaking roof.

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

 

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

 

What To Do After Flooding

 

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

 

What NOT To Do After Flooding

 

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

 

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

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Water Damage - Colleyville, Texas

5/9/2017 (Permalink)

We were called out to this Colleyville, Texas home due to irrigation pipe bursting outside.   

Flooded areas are not only a hassle to clean, but can also be a threat to your health. It’s important to know what to do after you experience flood damage so that you can get your life back to normal, come back to your property, and receive speedy payment from your flood insurance claim. This article contains important steps to help you make sure the process is as quick and painless as possible.

After you’ve experienced flood damage, a flood claim has to be filed. You should expect to hear from an insurance adjuster.

Before the adjuster visits your property (before your flood claim payment can be issued), you’ll need to take important steps to prepare for the insurance claim.

TAKE THESE IMPORTANT STEPS:

  • Separate damaged property from undamaged property so it’s quicker to assess what you need coverage to repair.
  • Take photographs of all damaged property, including discarded objects, structural damage, and standing floodwater levels. Be careful!
  • Make a list of damaged and lost items including the date of purchases, values and receipts for each item, if possible.
  • Place flooded items outside the home. Officials may require disposal of damaged items, but wait for instruction to throw anything in your insurance claim away.

DURING THE VISIT, THE INSURANCE ADJUSTER WILL:

  • Examine your damaged goods and property.
  • Help determine your final estimate for flood damages.
  • Give you a Proof of Loss form. This document is your official claim for damages. It substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) can compensate you for flood damage.

NEXT STEPS:

  • Complete, sign and return the Proof of Loss form to your insurance company within60 days of the flood.
  • Once insurance received the form, you and your insurance company agree on the amount of damages, then they will issue payment.

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

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Water Loss - North Richland Hills, Texas

5/9/2017 (Permalink)

We received a call about water loss due to washer drain hose being unplugged. We found the master bathroom, master bedroom, both master closets, laundry, hallway, and the sun room to be affected. We were able to come in and perform the cleanup in order to avoid any further damage. The laminate flooring was badly damaged so we had to remove it before drying the floors underneath. When our job was complete, the floor was ready for reconstruction.


 If laminate flooring is left intact without proper drying, it can cause other issues listed below:



  • Peaking

  • Buckling

  • Gapping

  • Mold and Mildew

  • Chipped Corners


We are Water Damage Specialists:



  • We are Available 24 hours/7 days per week

  • Family owned and operated franchise

  • We Bill the Insurance Directly - One Less Thing for You to Worry About

  • Our Technicians are Highly-Trained in Water Restoration Techniques

  • We use advanced drying equipment and techniques

  • More than 45 years of experience


Have Questions? Call Us Today - We're Here To Help


817-595-0004 or 817-595-2506


http://www.SERVPROgrapevinenetarrantco.com/ 


Follow us on Twitter @SERVPROHEBG


And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Damage - Ft Worth, Texas

5/8/2017 (Permalink)

This home in Fort Worth, Texas had a hot water heater located in the garage, which burst while they were away on vacation. We arrived within one hour of being notified of the loss to begin the water extraction process. When the water extraction was complete, we started the drying process immediately. The homeowners were extremely thankful for our quick response time. Most of the flooring throughout the home had to be removed, but we worked quickly to remediate the damage and the drying was complete within 5 days.


Our Water Damage Restoration Process
Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.



  • Step 1: Emergency Contact

  • Step 2: Inspection and Damage Assessment

  • Step 3: Water Removal/Water Extraction

  • Step 4: Drying and Dehumidification

  • Step 5: Cleaning and Repair

  • Step 6: Restoration


We are Water Damage Specialists:



  • We are Available 24 hours/7 days per week

  • Family owned and operated franchise

  • We Bill the Insurance Directly - One Less Thing for You to Worry About

  • Our Technicians are Highly-Trained in Water Restoration Techniques

  • We use advanced drying equipment and techniques

  • More than 45 years of experience


Have Questions? Call Us Today - We're Here To Help


817-595-0004 or 817-595-2506


http://www.SERVPROgrapevinenetarrantco.com/ 


Follow us on Twitter @SERVPROHEB


And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEBG

Water Damage - Grapevine, Texas

5/8/2017 (Permalink)

This Grapevine, Texas home flooded due to a water main break under the foundation. We were called in to begin the restoration process and we were able to quickly extract the water to avoid any mold growth and any further damage to building materials. When a home is flooded, it is very important to extract the water as soon as possible. The following list shows a timeline of the affects water can have on a structure:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Removal - Fort Worth, Texas

5/8/2017 (Permalink)

We received a call from a Fort Worth, Texas homeowner when their kitchen was flooded by an overflowing dishwasher. We were able to perform the water removal in a timely manner to avoid permanent damage to the tile and baseboards. The homeowner was very happy with our service. 

This is a mess than can be avoided if you check out the tips below:

  • Check the Soap You’re Using

If you purchase whatever soap you find on sale at the grocery store, you may be setting yourself up for overflow. Stay away from regular dish soaps and stick to the stuff made specifically for dishwashers. Check the owner’s manual of your dishwasher for more information.

  • Fix Any Clogged Drains

A clogged drain should be given attention as soon as possible. A dishwasher drain is similar to the drain in your sink. You need to clean it occasionally.

  • Make Sure the Dishwasher Is Level

Put a level at the bottom of the dishwasher and see if it’s aligned properly. If not, do what you can to rectify the situation.

  • Find out How Old the Dishwasher Is

If your dishwasher is on the older side of the spectrum and has been used countless times, this may be the cause of overflow. It may be time to replace it.

  • Replace the Door Gasket

The seal around your dishwasher door is called a gasket. It’s supposed to keep water from escaping, but if it’s worn or torn, it won’t work.

  • Look at the Spray Arm

If the spray arm is cracked or warped, the spray pattern may change. The arm may direct water to areas of the door where there is no gasket.

  • Check for Your Dishwasher’s Model Number Online

Go online and see if your dishwasher has any known defects. This will let you know if you need to worry about overflow in the future.

We are Water Removal Specialists:

  • Immediate response, 24 hours/7 days per week
  • FREE Inspections and FREE Estimates
  • We Bill the Insurance Directly - One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We are faster to any disaster
  • We have advanced inspection and extraction equipment

 

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Damage - Colleyville, Texas

5/8/2017 (Permalink)

We received a call about a home in Colleyville, Texas that suffered water damage due to a water main break. Several rooms were flooded but the damage in the hallway was severe and needed new flooring. First, we had to remove the water and then we had to remove the laminate flooring that was badly warped. When the drying process was complete, the floor was ready for reconstruction.

Here at SERVPRO, we know every very water damage event is a little different and requires a unique solution, but the general process stays the same. The list below shows the steps we take to ensure the problem is solved.

  • Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

  • Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

  • Step 3 - Water Removal/Water Extractoin

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

  • Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

  • Step 5 - Cleaning andd Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

  • Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

We are Water Damage Specialists:

  • We are Available 24 hours/7 days per week
  • Family owned and operated franchise
  • We Bill the Insurance Directly - One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • Commercial and Residential Services
  • More than 45 years of experience
  • FREE Estimates and FREE Inspections

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Extraction - Keller, Texas

5/8/2017 (Permalink)

A sewage backup inside a Keller, Texas home caused a bathroom and guest bedroom to flood. We were called in to perform the water extraction and cleanup. We were able to remove the water and clean the damage from the baseboards. Then we used our advanced drying equipment to completely dry the room before sanitizing and deodorizing. Sanitizing is always an important step after a flood to prevent the spread of bacteria.

The following is a list of harmful things that can live in your carpet if its left untreated:

  • Allergens and mold spores
  • Norovirus
  • Salmonella
  • Campylobacter
  • E Coli

We are Water Extraction Specialists:

  • We are Available 24 hours/7 days per week
  • Family owned and operated franchise
  • We Bill the Insurance Directly - One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use advanced drying equipment and techniques
  • More than 45 years of experience

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Damage Fort Worth, Texas

5/8/2017 (Permalink)

A home flooded in Fort Worth, Texas when a water pipe burst inside the wall.

To get started in the restoration of a home or business that has been affected by water damage, it is important to know the extent of damage that you are getting into. According to the Institute of Inspection Cleaning and Restoration Certification (IICRC), there are four classes of destruction that explain the severity levels of water damage. Knowing the class of destruction first will help in making a restoration plan to fix the water damage.            

Classes of Destruction

  • Class 1: Class 1 is the easiest water damage to deal with due to the slow evaporation rate. Only part of the room or area is affected for this class and there is little to no wet carpet that has been affected.
  • Class 2: Due to the fast evaporation rate of Class 2, the whole room becomes affected. From the carpeting to the walls and structure, moisture covers the room.
  • Class 3: This class involves the fastest evaporation rate where ceilings have now become involved. Most instances from this class have had liquid come from the ceiling. The moisture in these incidents will most likely affect the ceiling, walls, insulation, carpet and sub-floors.
  • Class 4: When an area has reached class 4, this means that the liquid has had enough time to completely saturate materials such as hardwood, brick or even stone. These incidents require specialty-drying situations.

We are Water Damage Specialists:

  • We are Available 24 hours/7 days per week
  • Family owned and operated franchise
  • We Bill the Insurance Directly - One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use advanced drying equipment and techniques
  • More than 45 years of experience

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Commercial Fire and Water Damage - Fort Worth, Texas

4/28/2017 (Permalink)

4/28/2017

 

An electrical fire in the attic was the cause of the fire and water damage in this Fort Worth, Texas office building. There are a number of common causes of office fires, including:

  • Extension cords overheating
  • Presence of combustible materials
  • Damaged power cords
  • Failed cooling mechanisms in computers
  • Use of faulty electrical equipmentWe are Flooded Office Specialists:
  • This fire started when an electrical box failed in the attic of the commercial building. The heat from the fire made the plastic water line melt. The water from the damaged line put out the fire, but it flooded the building. In just a few short days, we were able to clean up the fire and water damage and get them back in business. The customer was very satisfied with our service.
  • Immediate response, 24 hours/7 days per week
  • FREE Inspections and FREE Estimates
  • We Bill the Insurance Directly - One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We are faster to any disaster
  • We have advanced inspection and extraction equipment817-595-0004 or 817-595-2506Follow us on Twitter @SERVPROHEB
  • http://www.SERVPROgrapevinenetarrantco.com/
  • Have Questions? Call Us Today - We're Here To Help