Recent Water Damage Posts

Residential Water Damage Restoration Case Study: The Newlywed Nightmare

4/13/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Grapevine/NE Tarrant County used a hypothetical case study to help people understand the importance of knowing who to call after a water damage emergency.

A functional plumbing system is something that many people take for granted. It is expected that when a faucet is turned on the water flows out and when the faucet is turned off the water stops flowing. Homeowners may have never considered the possibility that their plumbing may malfunction and if that possibility occurs, they may not know how to react or who to call. SERVPRO of Grapevine/NE Tarrant County has ample experience in dealing with residential water damage from plumbing emergencies and other disasters. Over the years the team of restoration experts has come to the rescue of many water damage situations. Analyzing a case study can help people anticipate a water damage emergency and create a response plan should such an emergency take place. Consider the following hypothetical scenario.

A pair of newlyweds have worked tirelessly to have their new home ready and waiting for them when they return from their honeymoon. On the day of their wedding, they made last-minute preparations at their new home including having a plumber connect their plumbing to the city water. Not giving a second thought to the plumbing, the couple enjoys a flawless wedding and a romantic honeymoon.

Excited about their new home, the newlyweds decided to return from their honeymoon a few days early. As they turned into their neighborhood, they noticed a stream of water along the edge of the street. The newlyweds thought that perhaps someone was washing a car or watering their lawn or maybe the city is flushing a fire hydrant. Only when the couple pulls into their driveway that they discover the source of the water. Water is pouring out from under their new home and cascading from under the front door. The kitchen floor buckles and anything touching the floor is wet and saturated with water. What had happened to their dream home?

To their horror, the newlyweds discovered that the plumber had connected the water line but failed to thoroughly check all the connections inside the home. As a result, the waterline to the ice maker had been irrigating the carpeting for almost four days.

Immediately the newlyweds shut off the electricity and the water meter and tightened the connection to the ice maker so that the deluge would stop flowing. They assessed the extent of the damage and took lots of pictures with their smartphones for documentation. After unplugging fixtures and appliances and rescuing sensitive electronic equipment including computers and gaming systems, the newlyweds called their insurance agents. But the couple is still faced with a massive problem. Cleaning up is far beyond their capabilities. What would they do? Where do they go from here? Who would they call?

A situation similar to the above scenario is not uncommon. Whether it's from human error, a burst pipe, or a malfunctioning household appliance. Millions of people experience some kind of water damage emergency each year. If people do not have a plan in place, they can be met with mountains of stress and anxiety. However, if homeowners have a trusted water damage restoration specialist they can turn to then they can minimize stress and quickly get back on their feet.

Thankfully, the newlyweds knew to call their local SERVPRO to help manage the effects of the flooding. Realizing they need professional help, the couple called their local SERVPRO to begin the process of cleaning up the mess and restoring their home to its original condition. Though it was after hours, a real person answered the phone and assured the couple that a crew would be on the scene in about an hour. The operator reassured the newlyweds that everything would be fine. She gave them some further safety tips and provided instructions on how they could prepare for the arrival of the crew.

In less than an hour, the SERVPRO restoration specialists arrived and the team performed a thorough water extraction process removing any contaminants and preventing the growth of any mold. Their strong but safe vacuum system extracted water without harming the carpet or flooring. Because many building materials retain water, SERVPRO dried and dehumidified the home once all visible water was extracted. The house was then cleaned and sanitized and odors were removed. This process was especially important to the couple since the husband had asthma and the wife was allergic to mold. Until the SERVPRO team was finished, the newlyweds headed to the nearest hotel. Finally, SERVPRO restored their home so well that the house looked like the water damage never even happened. Although the water damage experience was not something they expected or wanted, they had peace of mind knowing that their home was in good hands.

For more information about water damage restoration services, contact SERVPRO of Grapevine/NE Tarrant County at (817) 595-2506.

Flood Damage Remediation for your Grapevine Home

3/30/2020 (Permalink)

Floods can be highly destructive to your home, as water can seep into every corner and crevice of your home. It goes through rooms and walls, creating lasting and permanent problems unless it is treated adequately and quickly. To effectively mitigate and repair flood damage, you need the trained professionals at SERVPRO to come to your home and help you.

At SERVPRO, we offer highly qualified flood damage repair specialists who are here to work with you to restore your Grapevine home back to its previous state before the flood. We have a nationwide network of experts to make sure you are served in a timely fashion, by technicians who are familiar with your local area and the local building codes. Our flood damage repair services give you a comprehensive range of repair and cleanup service, covering everything from the removal of standing water to total restoration and reconstruction.

RAPID STRUCTURAL DRYING

Our services include the fast drying of your structure which saves you as the property owner and your insurance company time and money. Rapid drying is safer, healthier, and provides less inconvenience for you and your family. It also minimizes the replacement of expensive structural materials. This process is also less disruptive and brings less stress during the remediation process.

FURTHER REMEDIATION

After the visible water is extracted, SERVPRO experts start developing and planning for the places that are unseen – such as insulation, drywall, beams, framing, and ceiling tiles. Even if the room looks like it is dry, mold can begin growing behind walls and on the wood where you cannot see it, causing major problems down the road. Issues that insurance will no longer cover.

Our certified technicians are IICRC trained, following approved standards. We have a full range of equipment on hand, such as diagnostic equipment, desiccant dehumidifiers, low grain refrigerant dehumidifiers, and thermal imaging equipment.

Our fast response and experience in flood damage repair make us an easy choice in restoration repair. We also help you converse with your insurance company to get your flood damage claim settled quickly and with the least stress possible on your part.

LOCALLY OWNED COMPANY WITH NATIONAL RESOURCES

After your home has suffered from flood damage, SERVPRO of Grapevine is ready to help you at any time. All you have to do is call our team at 817-595-2506, and we will quickly send out professional staff to create a plan of remediation for your home or business to get your life back to normal as soon as possible.

Understanding Water Types

3/30/2020 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water.

  1. Clean water (Category 1) is water from a broken pipe or any other CLEAN water source; rainwater is also considered clean.
  2. The term gray water is used to classify slightly contaminated water (Category 2). Clean water becomes gray water when it is left untreated for too long, causing bacteria to other contaminants to begin growing, making the water hazardous.
  3. Black water (Category 3) is highly contaminated and filled with fungi, bacteria, chemicals, human waste and more. Black water is typically caused by sewage backup, storm flooding, or any other type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for SERVPRO of Grapevine professionals to arrive:

DAMAGE FROM CLEAN WATER

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow even more drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture, to a safe place.
  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water. You will destroy your vacuum cleaner and will most likely cause electric shock in the process.
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

DAMAGE FROM CONTAMINATED WATER

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands THOROUGHLY if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread the damage to unaffected areas of the home or business.
  • Do not turn on the HVAC system is there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

A Water Damage Timeline for your Fort Worth Home

3/20/2020 (Permalink)

Water Damage Timeline: Reasons Why You Need to Act Promptly

The last thing you'd want to greet your eyes when you come home from work is a soaked-up floor. Water damage in Fort Worth can happen in a jiffy. Now picture the extent of damage that can occur after leaving for a month-long vacation? A leaking hose in the home can send water spewing everywhere in the house, and it only takes a matter of minutes for the moisture to seep through the porous elements and fixtures, causing damage. If left unchecked, the water may accumulate inches above the floor, and that may put the structural integrity of the property at risk.

When your residential or commercial property remains exposed to water without any intervention, destruction follows. That's the reason householders are always advised to react promptly when faced with such an emergency. The following is a comprehensive discussion about water damage timeline and how to alleviate destruction by moisture.

Within a Few Minutes

If water flows uncontrollably from a sink faucet or a broken hose, it takes a few minutes for it to start ruining your stuff and valuables. It spreads all over the floor, saturating every surface it comes in contact with. These include walls and carpets. The once-fine polish on the furniture may bleed off while different dyes may stain other surfaces.

While stagnant on the floor, water may also reach books, papers, photo albums, and other critical documents. Water seeps into them and causes them to warp and become soggy.

Water Damage After Hours

Assuming you were out for the entire afternoon when the washing machine pipe breaks. From the first hour to 24 hours, several kinds of damage will have occurred. The interior will start reeking of an intensified odor. Drywalls may begin to swell and might even break down. Any metallic items or surfaces that come in contact with the water start to tarnish. In the kitchen area develops a musty and damp atmosphere.

Wooden flooring materials and sections of furniture that the water touches also get ruined within hours. Laminated wooden fixtures may swell ad the outer coating may get cracked. Dyes from napkins and colored decorative papers may spread all over the place, causing surfaces to stain.

Extent of Damage within 48 Hours and One Week

If a faulty faucet spirting water on the floor does so for two days or beyond, mold patches begin to grow in moist areas. The water also sips into wooden doors and windows and makes them warp. In some cases, opening and closing these apertures may become challenging.

Wooden flooring material begins to buckle, while surfaces attached using adhesives start to peel off, breakdown, or release. The home may pose health risks to persons with respiratory conditions or weak immunity. Asthmatic individuals also experience increased sensitivity due to the high rate of allergens and mold growth.

Expected Water Damages Beyond a Week?

Following torrential rains, your unoccupied holiday property may lack someone to take care of the flooded house. If control measures are not taken, water damage Fort Worth spreads to the entire property, leading to contamination. At such a juncture, homeowners incur higher restoration costs because of the need to rebuild the structure and removing contaminated stuff.

The home becomes unfit for occupancy because the extent of water damage has taken hold of the critical fixtures and elements of the property. The structure has become weak due to the wooden shell soaking too much water.

Practical Water Damage Prevention Tips

Carrying out preventative maintenance projects in your home, both inside and outside, helps you alleviate water damage. Below Are some of the critical areas that you need to focus on when scheduling for your maintenance routines.

1. The basement

Water damages may, at times, occur because of seepage in the basement. Cracks in the foundation would be the most probable cause. If you start noticing that water seeps into your home when you never experienced that, it should signal that your once water-proof cement has become weak by developing fissures. The next thing you can do to control the damage is to use a water sealant to the cracks to avert seepage.

Additionally, you need to ensure that the water flows away from the building whenever it rains. Seepage becomes further intensified because the landscape may be slanted in a way that ground runoff flows towards the home. You need to make sure that you patch up sections of the surrounding soil to prevent water contact with the foundation.

2. Plumbing System

Always make a point of inspecting the connection of your home, including drains and faucets that facilitate water flow from fixtures such as washing machines, ice makers, water heaters and dishwashers. Some homes have water-leak sensors that provide alerts whenever seepage is detected. Once you get the feed, identify the pipes that have leaks and replace them for efficient flow.

You may also want to check the pressure of the flow within the drains regularly. Under high pressure, pipes and hoses may burst. You can prevent that by investing in a pressure gauge and fit it in the faucet located outside the home. Turn the faucet to release the highest pressure. The reading you get on the gauge indicates the pressure of water inside your residence. Most homes in Fort Worth have pressure systems set between 40 – 70 psi. Whenever the force goes beyond 100 psi, you need to purchase a pressure regulator in your local hardware.

Are you planning on going for an extended vacation? Make sure you shut off the water flow to the washing machine. Also, remember to switch off the dishwasher.

3. Prevent Damages to Your Belongings

Sometimes your house may be cluttered with too much off-season stuff. Protect them by storing them inside water-resistant bins, most so in damp areas where pipes are fitted. That includes the basement and the attic.

Store your storybooks, photographs and other memorabilia in areas less vulnerable to water damage in Fort Worth. Construct shelves to store these items. You can also have shelves in the basement to create storage space, instead of leaving them on the floor where water seepage may cause the growth of mold colonies on them.

For all your water damage needs, give us here at SERVPRO of Grapevine/NE Tarrant County a call at 817.595.2506!

Fort Worth Washing Machine Maintenance

3/10/2020 (Permalink)

White washing machine with the door open showing aa silver drum. Taking care of your washing machine is important so you can avoid water damage.

Do you know how many gallons of water your washing machine can hold? On average, a single washing machine can hold 15 to 30 gallons water. Now, think of how many times your washing machine drains, and then refills during a cycle it’s usually around two, right? That means – depending on the settings you have selected – your washer can use anywhere from 45 gallons to 90 gallons of water in just one wash. Now, think about if your washing machine somehow malfunctioned, and you didn’t have any idea that it happened. It would definitely dump a lot of water all over your home. What’s worse is that insurance may not even cover it because it could be considered something along the lines of “failure to maintain” which we will definitely cover in a later blog on just what that means. So, what can you do to make sure your washing machine doesn’t fall apart, and you don’t end up with a massive puddle in almost all the rooms of your home?

Taking Care of Your Washing Machine


With the next week going to feel like spring here in Fort Worth, it is enough to make anyone want to get out and get to work on their spring cleaning and maintenance out of the way while it’s nice; and before it gets too hot here to do anything but sit on the couch with the air conditioning on a high and a tub of ice cream. While you’re cleaning your gutters and cleaning out your garage, maybe take a peek at your washing machine one day to see how it’s doing maintenance wise.

  1. First thing is first, inspect the hoses. Failing hoses is probably the number one source of water damage when it comes to washing machines. Make sure to check for bulges, cracks, and make sure the fittings are secure. Replace anything that looks concerning, and maybe consider a metal hose instead of a rubber or plastic one.
  2. Have you washed your washer? That sounds weird, but it’s imperative to wash your washer to make sure your laundry stays clean and fresh. Just run an empty cycle with a load of hot water and about two cups of white vinegar. Then in the middle of your cycle, add in about a half cup of detergent.
  3. After you’ve washed it, make sure to wipe down your drum, your door, and the rubber gasket that lines your washer door. This will ensure that your washer won’t give off any gross odors.

It’s probably wise to inspect the hoses at least every six months and do the general cleaning about once a month to keep your machine fresh and to keep it from stinking up too much. Some other general washing machine tips are:

  1. Use the right type of detergent. Believe it or not, your washer could use a special type of detergent. Check the right kind in your washer instruction manual.
  2. Make sure you’re using the right amount too, too much will leave a residue, and nobody wants to have to clean that.
  3. Raise your hand if you’re guilty of leaving your laundry in your washer for an extended amount of time and forgetting to put it in the dryer. If you’re very guilty like me and find that your clothes have turned a bit mildew-y, do about a splash or two of white vinegar in your clothes and rewash with your normal amount of detergent. It’ll take away that mildew smell easily.

And that’s it! Washing machine maintenance is important to keep potential water damage emergencies at bay. If you do find yourself with a water damage emergency in your Fort Worth home, give us a call today at 817.595.2506!

We've Got Your Back When It Comes To Restoring Your Fort Worth Home From Water Damage

2/7/2020 (Permalink)

When water damage hits your Fort Worth home, are you prepared? The answer is often no, a water loss in your home can be incredibly stressful and can lead to a situation where panic definitely is at the forefront of your mind. It’s important to take a deep breath, and call us here at SERVPRO of Grapevine/NE Tarrant Co! We can handle any size job, and have the training and the know-how to make sure that your job is handled with the care and attention needed to make sure that your lives get back to normal. Water damage happens in an instant, let us help you fix it just as fast.

Give us here at SERVPRO of Grapevine/NE Tarrant County a call today at 817.595.2506 for all your water damage restoration needs.

Fall Water Damage Prevention

10/13/2019 (Permalink)

I took a trip through Oklahoma this last weekend, and it was amazing just a quick trip up north could yield such a drastic change in weather. We were traveling through the state fairly early in the morning, and the amount of frost on the grass and fields was really impressive! It was an exciting thing to see - mosquitoes are the bane of my existence after all. But it also made me run through a list in my head of all the things I need to do in preparation for the winter weather that’s inevitably coming our way. 

And it’s a good thing for all of us to think about. Winter is one of our busiest times here at SERVPRO of Grapevine/NE Tarrant Co, not only do we get a frequent amount of rain, but we are usually ill prepared for freezing pipes. It doesn’t often get down below freezing here in the Fort Worth area, but when it does, it often times spells disaster for unsuspecting homeowners. 

So, while it’s still nice and mild out this next week, be sure to do some routine maintenance on your home, such as checking your roof for potential leaks that have may have popped up over the summer, ensure that your exposed pipes are properly insulated, and make sure to turn off your sprinkler system.

If you find yourself in a wet situation this fall, give us a call today at 817.595.2506! 

Water Damage To Your Fort Worth Home? No Problem!

5/23/2019 (Permalink)

On the job!

Has a pipe leak, or the recent rains caused water damage to your Fort Worth home? No worries! SERVPRO of Grapevine/NE Tarrant County is “Here to Help!” We are on standby 24 hours a day, 7 days a week to make sure that your water loss emergency is handled immediately no matter what. Even if it’s in the middle of a fireworks show on the 4th of July we will be there. It doesn’t matter the size or location either, whether it’s your home or your 1000 square foot warehouse we’ve got the equipment, manpower, and training to get the job done right and done right every single time. Our reviews prove that.

If you’ve found yourself with water damage, give us a call today at 817.595.2506!

Are You Ready For Rain?

5/8/2019 (Permalink)

Are you feeling a little water logged? We certainly here are at SERVPRO of Grapevine/NE Tarrant County! But we aren’t complaining, we love the spring time and the thunderstorms that come with it. You could consider us weather geeks. But with all that rain, does come flooding and water emergencies. Be sure to check up on your insurance policy to see what is and isn’t covered when it comes to outside water – most of the time it isn’t covered unless you have special add on plans. And we cannot stress this enough: maintain your home! That is the surefire way to make sure that you don’t have an unexpected water emergency.

If you do find yourselves under water this spring, give us a call today at 817.595.2506!

A Water Damage Timeline

5/7/2019 (Permalink)

Water damage in Fort Worth is no joke, did you know that there is a very specific timeline to water losses? A timeline that is crucial to getting your home back to normal – it’s why we take every water loss seriously and act as quickly as we can. Within minutes your home can be completely saturated with water, it will absorb into walls, belongings and floors. Within the first one to two hours, dry wall begins to break down and swell, furniture can crack and swell. Skipping ahead 48 hours, mold and mildew may have begun to spread and grow along floors, walls and furniture. Depending on the type of water loss, biohazard contamination is possible.

The damage to your home is incredibly fast, which is why it’s important to call us immediately at 817.595.2506!

Spring Water Damage Checklist

5/3/2019 (Permalink)

That’s been some rain we’ve been having, and with the flash flood watch extended into tomorrow, we will be seeing more. Water damage to your home is rampant this time of year, it’s our rainy season after all! It can be incredibly unexpected and scary which Is why we make sure to always be ready to roll out and help you with whatever problem your having.

With the rainy days, comes the wonderful nice weekends, however! And it’s important to do your general spring checks on those weekends as well. Make sure all your supply lines to washers and refrigerators are in working order and not worn – replace any that are. Inspect your roof for damages from the last hail storm we had, and repair accordingly. Check your door jams and window seals too, so water can’t sneak its way in.

If you’ve found yourself with a water damage problem, give us a call today at 817.595.2506!

We're "Here To Help."

5/2/2019 (Permalink)

With the storms rolling in through the rest of the week, it’s important to remember that we here at SERVPRO are always “Here to Help!” No matter if it’s an overnight storm that has caused a huge leak in your roof, flash flooding that flooded your dining room, or just a small leak that’s caused some damage to your flooring. We are ready to go. It doesn’t matter the time of day, nor the day of the week we will always be ready to answer your call.

We are ready to head to your water loss as soon as you hang up the phone, so you can rest easy knowing that the unexpected will be dealt with in a timely manner. Just give us a call today at 817.595.2506!

What's Covered By Insurance?

4/30/2019 (Permalink)

When you’re dealing with water damage, do you know what and what isn’t covered by insurance? Here’s a quick guide to what may or may not be covered by your insurance.

Drain or sewer line?  
No. This isn’t covered by insurance unless you’ve got extra coverage. You maybe dealing with the city on this one.

Roofing?
This one is both a yes and no answer. It’s done case by case and can be pretty confusing. If it’s a small and gradual leak, then it probably won’t be covered but if it’s something like hail damage that caused huge hole in your roof will be covered.

Pipes?
Also on a case by case situation, if your pipe suddenly bursts then your insurance will most likely be covered by your insurance. If it’s a slow continuous leak – most likely not. That’s not covered because it was a failure to maintain.

Appliances?
Sorta. Again, this falls under the failure to maintain umbrella. If it’s a maintenance issue you’ve known about and haven’t done anything to fix it won’t be covered if it’s a sudden and unexpected incident, then it’s more likely to be covered. Be wary though, the appliance itself will most likely not be covered and that’ll have to come out of your pocket.

Long story short, if it’s a maintenance issue that hasn’t been addressed, it will NOT be covered. If it’s a sudden event it maybe. It’s best to check with your insurance provider if you’re unsure.

For all your water clean up needs, give us a call today at 817.595.2506!

What Happens When I Have A Water Damage?

4/26/2019 (Permalink)

Nobody likes the unexpected – it can be scary and overwhelming and worse case, time and cost consuming. That’s why we here at SERVPRO of Grapevine/NE Tarrant Co. try and ease the blow of the unexpected. We are a team of highly trained individuals with specialized equipment, tools, and skills needed to make sure that your water damage is taken care of properly and swiftly.

What can you expect when you give us a call then?

One of our ladies in the office will first take your call, we’ll take your name, number, and address down and then ask detailed questions so we know exactly what your situation looks like. As soon as we hang up the phone with you, we are dispatching a team out to your home and business so they can be on site as soon as possible. You will also be assigned an admin within the office to take care of your job – they will give you updates, and work with your insurance provider.

Once we get to your home, we will extract any standing water that needs to be extracted using either a hand held extractor or an extractor that we can ride on. We will then place fans and dehumidifiers to help with the drying process.

The next few days we will continue to monitor the drying process and we will drill holes and pull baseboards if necessary.

If you find yourself with an unexpected water loss give us a call at 817.595.2056!

We're here to help with your water loss

4/26/2019 (Permalink)

Water damages happen without warning. They happen when you’re away on vacation, when you’re sleeping, or while you’re at work. They happen when you least expect it and when you’re least prepared. That’s why we are. Here at SERVPRO of Grapevine/NE Tarrant County we are prepared for no matter what happens in your home or business and we are ready to act no matter the time of day – or even the time of year.

We know that time is precious, and so we are on our way to your home as soon as you call us. We are highly trained individuals with the tools and equipment to make sure the job is done right every time.

So if your Fort Worth home gets hit with unexpected water damage, give us a call today at 817.595.2506!

Is My Fort Worth Water Damage Covered?

4/24/2019 (Permalink)

This storm system moving through this week is real killer – we’ve already had so many calls and we know that more are just going to keep coming in. We want to make sure everyone is aware as to what is and what isn’t covered by home owners insurance.

If you’ve had outside water come into your home, then that is considered flooding and won’t be covered by insurance unless you have flood insurance which can be required in most states if you’re in an area prone to flooding.

If you’ve had just general water loss, then that will most likely be covered by your insurance and you won’t need to worry. It’s always a wise idea to call your insurance agent and get a claim number no matter the loss, though.

If you’ve suffered water damage from this week’s storms, give us a call at 817.595.2506!

Washing Machine Maintenance

10/15/2018 (Permalink)

Washing machines are our best friends! They take all the hard work out of doing laundry and allow us to sit and relax while we watch Sunday football, however did you know that washing machines failures are one of the most common was your home can flood? It’s true! While there are many different ways water from a washing machine to cause damage is the main reason is the water supply hose.

To keep from experiencing unexpected water damage in your home, you should be sure to do routine inspections of your supply lines. If the line is loose, tighten it up a bit. Look for any worn tubing or cracks and any worn hoses should be replaced. A good rule of thumb is to replace your supply line every five years, even if you don’t see any visible sign of wear. Try and upgrade to a braided steel one, as they’ll last longer and can hold up to more.

If you’re going to be away from your home from any length of time, you should shut off the valve to make sure nothing can happen by accident while you’re away.

If you have had any water damaged caused by an appliance, give SERVPRO of Grapevine/NE Tarrant County a call today! 817.595.2506

What is Covered by Homeowner's Insurance for Water Damage - Southlake, TX

5/8/2018 (Permalink)

So, you’ve had something happen that resulted in water damage to your home. Your first thought may be “What does my insurance cover?” Water damage is a tricky subject when dealing with the insurance. You may already know that floods aren’t covered by homeowner’s insurance, but you may not know that water damage coverage comes in many different shapes and sizes.

All insurance is different, and what may be covered on one person’s policy, may not be covered on the other. Talk to your insurance agent to see exactly what is or isn’t covered by your policy. Here’s a breakdown of what is and what may not be covered by your policy.

Appliances – Appliances may be covered, though it depends on the type of damage that occurred. If it’s a sudden and accidental loss such as a hose that connects to your fridge that breaks and floods your kitchen this could be covered. However, if it’s a gradual leak that hasn’t been addressed it won’t be covered by insurance. That’s considered failure to maintain your appliances.  Also, be aware that your insurance will not replace the appliance itself – replacement appliances will have to come out of your own pocket.

Pipes – Just like appliances, if a pipe breaks, and it’s an unexpected loss, then your insurance should cover the damage to your floors and walls. However, also like appliances, if it’s a gradual and slow leak (say under a sink) that has been neglected will not be covered because it could have been prevented.

Roof – Roofs are tricky and are often on a case by case basis. While a long-term leak caused by a poorly maintained roof may not be covered, if a tree falls on your roof or high winds blow shingles loose and cause leaks, then the inside of your home will be covered – but not the roof itself. For better understanding about what your policy covers when it comes to roofs, it’s better to talk to your agent.

Backed up drain or sewer line – No. Unless you add on extra coverage, you’re not covered if something gets backed up.

Seepage – Unfortunately, seepage isn’t covered by insurance because it is considered a maintenance issue.

For all your water damage needs call SERVPRO of Grapevine/NE Tarrant County 24/7 at 817.595.2506!

Undetected Water Damage in Your Home

5/7/2018 (Permalink)

Water doesn’t have to burst from pipes or come from a bad flood to be a problem in your home. Sometimes, undetected water damage can cause the biggest headache. There are five tells that there’s water damage going undetected in your home.

  1. Stains on walls and ceilings. – Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bath tub or shower leak from one floor to the next, or your ceiling could be leaking into the attic. 
  2. Musty or unpleasant smells – Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong.
  3. Peeling paint – Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it.
  4. Visual Mold Growth – Just like with ceilings, we don’t exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas.
  5. Flooring Effects – When allowed to flow, water naturally seeks the lowest level. This is why rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new.

If you suspect you have water damage, call SERVPRO of Grapevine/NE Tarrant County now! We are open 24 hours a day, 7 days a week. 817.595.2506

How To Tell If Your Floor Has Water Damage

5/4/2018 (Permalink)

No floor is safe from water damage. Water can seep down to the sub floor or even seep up from a slab leak. It’s pretty easy to tell whether or floor has had any water damage, and with these tips, you’ll be able to spot it fairly quickly. Each floor type has a different set of signs of water damage, so familiarize yourself with all of the signs to prevent unpleasant suprises.

Carpet shows discoloration and an odor from mold or mildew.

Tile which has discoloration could mean it has water damage. Another trick is to tap on the tiles with a coin. If you hear an empty or hollow sound it means the tiles are loose and that it could be water damage.

Hardwood flooring has four main signs that water damage has occurred. The first sign is buckling which means the floor planks have completely removed themselves from the floor under them. Next, are dark spots – which could just be a part of the wood’s natural pattern, but if it’s a fairly new spot it is most likely mold or mildew. Third, is bulging which is when the wood planks bubble upwards and create sort of a crown shape. Lastly, is cupping. With cupping, the planks will have dips in the center and raised edges.

Laminate flooring usually sports swelling around the edges. Warping also occurs when the planks aren’t flat and are cupping or bulging. Discoloration could mean mold or mildew.

Linoleum flooring that is showing discoloration could mean that there is water damage.

If you suspect your floor has had water damage, call us today at 817.595.2506!

Water Damage in Older Homes, Southlake TX

5/2/2018 (Permalink)

Older Homes with Water Damage

I LOVE older homes, especially homes built in the 50s and 60s – I’m a post-modern fan. But, with older homes there is always the risk of finding a multitude of problems, from electrical, to structure, coding, and water. Water is probably one of the worst problems that can plague a home. It can rot out wood and cause dangerous mold. So, how do you tell if an older home has water damage? Here are some common signs:

What’s that smell? Sometimes water damage isn’t always in plain sight, so sometimes you have to make like a dog and follow your nose. Occasionally, some older homes might just have a musty smell due to their age, but if you walk into a specific room and your nose is assaulted by the smell of mold or mildew - more so than normal - then moisture damage is probably lurking behind the walls.

That’s an awfully ugly stain. You can pretty much spot a water stain from a mile away, almost everyone knows what they look like. If you’re purchasing an old home and see water stains or fresh paint in places it shouldn’t be – beware! Ask if the damage was repaired, and require proof to go along with it. If the stain pops up suddenly, get a professional out as fast as you can to see where the water is coming from.

That shouldn’t be crumbling like that. Crumbling wood around your windows and baseboards could mean water has gotten into the wood, making it crumble.

The Buckling. Buckling happens when the floorboards lift off from the sub floor. It is a sign that water has seeped into the dry wall or flooring and has made it swell. You’ll be able to see it and feel it when you walk over the spot; the floor will be warped and will feel as though you are walking over a bump. Get with a professional to determine where the water leak is coming from, and begin repairs before more damage is done.

If you’ve got an older home and have water damage – call SERVPRO of Grapevine/NE Tarrant County today at 817.595.2506.

100-Year-Floods. What are They?

4/30/2018 (Permalink)

Almost everyone is susceptible to flooding, especially those who live in low lying areas near bodies of water – especially during storm season. Flooding can happen at almost any time, and anywhere, in the United States. Coastal cities like Houston or Corpus Christi are especially at risk during hurricane season which happens from June to November, but peaks in August and September. Here in Grapevine/NE Tarrant County, we are more at-risk for flooding during the spring months.

When a flood does happen, you may hear reporters talk about a 100-year-flood, so what is it? We assume that it means the flood of the century. A historical flood only seen once within the last 100 years – even though they can occur two or three years in a row. The 100- year-flood is more about probability than it has to do with historical record.

The phrase ‘100-year-flood’ means that there is a 1 in 100 chance of a flood of that size occurring that year. It was a term made up in the 70's for insurance purposes, and is used to calculate who is required to get flood insurance and who isn’t. If you want to know if you live in a 100-year floodplain, you can check out a map here.

If you happen to live in a 100 year flood plain, and a flood does happen – give SERVPRO of Grapevine/NE Tarrant County a call! We can make it like it never happened with our 24/7 emergency services! 817.595.2506

Water Categories

4/27/2018 (Permalink)

When we deal with water extractions in your homes, you may hear things like “category three” water cleanup, but what do the different categories mean? There are three different categories and each category describes a level of contamination within the water.

Category 1 or “clear water” is water that comes from a clean source such as a disconnected line from an appliance, a water supply line that has broken, or a tub that has overflown. With exposure to other materials, Category 1 water can quickly deteriorate to a Category 2.  

Category 2 or “grey water” is water that has come from a source such as overflowed drains from washing machines, dishwashers, or shower and sink, or aquariums. Category 2 water has contaminants that can make you uncomfortable or sick. Much like Category 1, Category 2 water can quickly turn into Category 3.

Category 3 or “black water” is the worst classification of water loss that you can have.  Category 3 water is incredibly contaminated water, and contains pathogens, toxins, and other harmful things. This type of water can cause severe illness, or even death, when someone is exposed to it. This type of water’s source can include ground water, toilet over flow with feces, flooding from rivers or streams, and sewer backup.

If you have a water loss, don’t wait! Call SERVPRO of Grapevine/NE Tarrant County today, we answer our phones 24/7! 817.595.2506

Vacation & Water Damage

4/26/2018 (Permalink)

Summer time is right around the corner, which means one thing: vacation. There’s always so much on our minds when it comes to vacations: do we have everything? Do we have boarding passes? What time do we need to leave for the airport? Are the dogs being watched? You double check to make sure everything is unplugged, and ask your neighbors to keep an eye on your house to make sure it doesn’t catch on fire, but what about the opposite of fire? What about water damage?

Most of us don’t think about the possibility of water damage when we are away on vacation. However, nothing would be worse than coming home from the Happiest Place on Earth and finding yourself standing in a few inches of water. Here are some things to add to your pre-vacation check list.

  • Shut off the water valve - The easiest way to avoid damage is to turn off your water at the main valve, and we recommend doing this for both long and shorter trips. If you’re not sure where the main water valve shut off is, call your plumber. He can also test to make sure it’s working properly.
  • Appliances and more – if don’t want to shut off your main water valve because someone is house or pet sitting, or your sprinkler system is set to run, you should turn off the valves to your appliances like your dishwasher, ice maker, and washing machine.
  • Gutters – If you didn’t clean out your gutters while doing your spring yard maintenance, you should do so now. If there’s a sudden summer storm while you’re away, it could unleash havoc on your home.
  • Check your insurance policy – if something should happen while you’re away it’s important to double check your insurance policy. Some policies are voided if the home is unoccupied for an extended period. Some policies even have a requirement that someone must check the premises at least once a week.

If you come home from vacation to a water loss, don’t worry! Call SERVPRO of Grapevine/NE Tarrant County at 817.595.2506, twenty-four hours a day, seven days a week!

Removing Water Rings from Tables

4/25/2018 (Permalink)

We’ve covered some heavy-duty water damage topics here on our blog. However, what about the little things? Like water rings on tables, for instance? We’ve all had it happen... a guest doesn’t use a coaster, or your kids simply ignore them. Whatever the case may be, it’s still an unsightly problem. If it’s not too late in the game, however, it is possible to remove water stains from your furniture using a variety of tips and tricks found below.

First off, how do cups stain tables in the first place?

Basically, water rings are a mark left by glasses or other damp materials and the wood absorbs the moisture. Sometimes it’s a cloudiness or a white ring (or dark ring) that is caused by moisture that’s trapped in the finish – which is also the sign of a weak finish. In this case, the moisture hasn’t quite reached the wood yet and has just settled into a layer of finish. If you act quickly – there is hope!

The first thing you can try is hot air. Hot air is one of the best ways to treat water marks that have just recently occurred. You don’t need anything fancy either, a hair dryer will do just fine. Using its lowest – but still warm – setting, move the hair dryer back and forth directly over the mark. This should draw out the moisture in most cases, but just be cautious because it will also heat up the wax finish and melt it slightly. Buff out the area with a soft rag once the water mark has evaporated.

Second is toothpaste. Put a basic white toothpaste on a clean, dry rag and dab it directly onto the stain. This method works by using the abrasive qualities of the toothpaste and water extraction alone. Let the toothpaste sit for a few minutes and then gently rub it along the line of the stain. Be sure not to scrub too hard or go too far out of the stain, and don’t use a gel or a brand with bleaching agents. Both could potentially cause more damage.

The third method you can try is mayonnaise. I know, if you’re like me and you can’t stand the smell of mayo, then this may not be for you. Spread the mayo on the stain and leave it sitting for no shorter than three hours, overnight works best. After it has been left on for the desired amount of time, simply wipe it away.

If you’ve got a white ring that doesn’t respond to any of the above solutions, try using superfine 4/0 steel wool and a finishing product. First pour the finishing product on the stain and then use the steel wool to abrade the surface lightly in the direction of the grain (Be cautious and gentle! You don’t want to damage your table more). Use a towel to wipe away the excess finish. When you’re done with the steel wool, use the finishing product one more time to polish the entire surface of the table. Wipe away the oil and put a clear finish over the top.

If you’ve got dark rings, that means the water has already seeped through the finish and into the wood. Unfortunately, when this happens the above techniques won’t be effective. It may need to be refinished.

For your bigger water problems, call SERVPRO of Grapevine/Ne Tarrant County! We answer the phone 24 hours a day, 7 days a week. 817.595.2506