Recent Water Damage Posts

Water Damage To Your Fort Worth Home? No Problem!

5/23/2019 (Permalink)

Water Damage Water Damage To Your Fort Worth Home? No Problem! On the job!

Has a pipe leak, or the recent rains caused water damage to your Fort Worth home? No worries! SERVPRO of Grapevine/NE Tarrant County is “Here to Help!” We are on standby 24 hours a day, 7 days a week to make sure that your water loss emergency is handled immediately no matter what. Even if it’s in the middle of a fireworks show on the 4th of July we will be there. It doesn’t matter the size or location either, whether it’s your home or your 1000 square foot warehouse we’ve got the equipment, manpower, and training to get the job done right and done right every single time. Our reviews prove that.

If you’ve found yourself with water damage, give us a call today at 817.595.2506!

Are You Ready For Rain?

5/8/2019 (Permalink)

Are you feeling a little water logged? We certainly here are at SERVPRO of Grapevine/NE Tarrant County! But we aren’t complaining, we love the spring time and the thunderstorms that come with it. You could consider us weather geeks. But with all that rain, does come flooding and water emergencies. Be sure to check up on your insurance policy to see what is and isn’t covered when it comes to outside water – most of the time it isn’t covered unless you have special add on plans. And we cannot stress this enough: maintain your home! That is the surefire way to make sure that you don’t have an unexpected water emergency.

If you do find yourselves under water this spring, give us a call today at 817.595.2506!

A Water Damage Timeline

5/7/2019 (Permalink)

Water damage in Fort Worth is no joke, did you know that there is a very specific timeline to water losses? A timeline that is crucial to getting your home back to normal – it’s why we take every water loss seriously and act as quickly as we can. Within minutes your home can be completely saturated with water, it will absorb into walls, belongings and floors. Within the first one to two hours, dry wall begins to break down and swell, furniture can crack and swell. Skipping ahead 48 hours, mold and mildew may have begun to spread and grow along floors, walls and furniture. Depending on the type of water loss, biohazard contamination is possible.

The damage to your home is incredibly fast, which is why it’s important to call us immediately at 817.595.2506!

Spring Water Damage Checklist

5/3/2019 (Permalink)

That’s been some rain we’ve been having, and with the flash flood watch extended into tomorrow, we will be seeing more. Water damage to your home is rampant this time of year, it’s our rainy season after all! It can be incredibly unexpected and scary which Is why we make sure to always be ready to roll out and help you with whatever problem your having.

With the rainy days, comes the wonderful nice weekends, however! And it’s important to do your general spring checks on those weekends as well. Make sure all your supply lines to washers and refrigerators are in working order and not worn – replace any that are. Inspect your roof for damages from the last hail storm we had, and repair accordingly. Check your door jams and window seals too, so water can’t sneak its way in.

If you’ve found yourself with a water damage problem, give us a call today at 817.595.2506!

We're "Here To Help."

5/2/2019 (Permalink)

With the storms rolling in through the rest of the week, it’s important to remember that we here at SERVPRO are always “Here to Help!” No matter if it’s an overnight storm that has caused a huge leak in your roof, flash flooding that flooded your dining room, or just a small leak that’s caused some damage to your flooring. We are ready to go. It doesn’t matter the time of day, nor the day of the week we will always be ready to answer your call.

We are ready to head to your water loss as soon as you hang up the phone, so you can rest easy knowing that the unexpected will be dealt with in a timely manner. Just give us a call today at 817.595.2506!

What's Covered By Insurance?

4/30/2019 (Permalink)

When you’re dealing with water damage, do you know what and what isn’t covered by insurance? Here’s a quick guide to what may or may not be covered by your insurance.

Drain or sewer line?  
No. This isn’t covered by insurance unless you’ve got extra coverage. You maybe dealing with the city on this one.

Roofing?
This one is both a yes and no answer. It’s done case by case and can be pretty confusing. If it’s a small and gradual leak, then it probably won’t be covered but if it’s something like hail damage that caused huge hole in your roof will be covered.

Pipes?
Also on a case by case situation, if your pipe suddenly bursts then your insurance will most likely be covered by your insurance. If it’s a slow continuous leak – most likely not. That’s not covered because it was a failure to maintain.

Appliances?
Sorta. Again, this falls under the failure to maintain umbrella. If it’s a maintenance issue you’ve known about and haven’t done anything to fix it won’t be covered if it’s a sudden and unexpected incident, then it’s more likely to be covered. Be wary though, the appliance itself will most likely not be covered and that’ll have to come out of your pocket.

Long story short, if it’s a maintenance issue that hasn’t been addressed, it will NOT be covered. If it’s a sudden event it maybe. It’s best to check with your insurance provider if you’re unsure.

For all your water clean up needs, give us a call today at 817.595.2506!

What Happens When I Have A Water Damage?

4/26/2019 (Permalink)

Nobody likes the unexpected – it can be scary and overwhelming and worse case, time and cost consuming. That’s why we here at SERVPRO of Grapevine/NE Tarrant Co. try and ease the blow of the unexpected. We are a team of highly trained individuals with specialized equipment, tools, and skills needed to make sure that your water damage is taken care of properly and swiftly.

What can you expect when you give us a call then?

One of our ladies in the office will first take your call, we’ll take your name, number, and address down and then ask detailed questions so we know exactly what your situation looks like. As soon as we hang up the phone with you, we are dispatching a team out to your home and business so they can be on site as soon as possible. You will also be assigned an admin within the office to take care of your job – they will give you updates, and work with your insurance provider.

Once we get to your home, we will extract any standing water that needs to be extracted using either a hand held extractor or an extractor that we can ride on. We will then place fans and dehumidifiers to help with the drying process.

The next few days we will continue to monitor the drying process and we will drill holes and pull baseboards if necessary.

If you find yourself with an unexpected water loss give us a call at 817.595.2056!

We're here to help with your water loss

4/26/2019 (Permalink)

Water damages happen without warning. They happen when you’re away on vacation, when you’re sleeping, or while you’re at work. They happen when you least expect it and when you’re least prepared. That’s why we are. Here at SERVPRO of Grapevine/NE Tarrant County we are prepared for no matter what happens in your home or business and we are ready to act no matter the time of day – or even the time of year.

We know that time is precious, and so we are on our way to your home as soon as you call us. We are highly trained individuals with the tools and equipment to make sure the job is done right every time.

So if your Fort Worth home gets hit with unexpected water damage, give us a call today at 817.595.2506!

Is My Fort Worth Water Damage Covered?

4/24/2019 (Permalink)

This storm system moving through this week is real killer – we’ve already had so many calls and we know that more are just going to keep coming in. We want to make sure everyone is aware as to what is and what isn’t covered by home owners insurance.

If you’ve had outside water come into your home, then that is considered flooding and won’t be covered by insurance unless you have flood insurance which can be required in most states if you’re in an area prone to flooding.

If you’ve had just general water loss, then that will most likely be covered by your insurance and you won’t need to worry. It’s always a wise idea to call your insurance agent and get a claim number no matter the loss, though.

If you’ve suffered water damage from this week’s storms, give us a call at 817.595.2506!

Washing Machine Maintenance

10/15/2018 (Permalink)

Washing machines are our best friends! They take all the hard work out of doing laundry and allow us to sit and relax while we watch Sunday football, however did you know that washing machines failures are one of the most common was your home can flood? It’s true! While there are many different ways water from a washing machine to cause damage is the main reason is the water supply hose.

To keep from experiencing unexpected water damage in your home, you should be sure to do routine inspections of your supply lines. If the line is loose, tighten it up a bit. Look for any worn tubing or cracks and any worn hoses should be replaced. A good rule of thumb is to replace your supply line every five years, even if you don’t see any visible sign of wear. Try and upgrade to a braided steel one, as they’ll last longer and can hold up to more.

If you’re going to be away from your home from any length of time, you should shut off the valve to make sure nothing can happen by accident while you’re away.

If you have had any water damaged caused by an appliance, give SERVPRO of Grapevine/NE Tarrant County a call today! 817.595.2506

What is Covered by Homeowner's Insurance for Water Damage - Southlake, TX

5/8/2018 (Permalink)

So, you’ve had something happen that resulted in water damage to your home. Your first thought may be “What does my insurance cover?” Water damage is a tricky subject when dealing with the insurance. You may already know that floods aren’t covered by homeowner’s insurance, but you may not know that water damage coverage comes in many different shapes and sizes.

All insurance is different, and what may be covered on one person’s policy, may not be covered on the other. Talk to your insurance agent to see exactly what is or isn’t covered by your policy. Here’s a breakdown of what is and what may not be covered by your policy.

Appliances – Appliances may be covered, though it depends on the type of damage that occurred. If it’s a sudden and accidental loss such as a hose that connects to your fridge that breaks and floods your kitchen this could be covered. However, if it’s a gradual leak that hasn’t been addressed it won’t be covered by insurance. That’s considered failure to maintain your appliances.  Also, be aware that your insurance will not replace the appliance itself – replacement appliances will have to come out of your own pocket.

Pipes – Just like appliances, if a pipe breaks, and it’s an unexpected loss, then your insurance should cover the damage to your floors and walls. However, also like appliances, if it’s a gradual and slow leak (say under a sink) that has been neglected will not be covered because it could have been prevented.

Roof – Roofs are tricky and are often on a case by case basis. While a long-term leak caused by a poorly maintained roof may not be covered, if a tree falls on your roof or high winds blow shingles loose and cause leaks, then the inside of your home will be covered – but not the roof itself. For better understanding about what your policy covers when it comes to roofs, it’s better to talk to your agent.

Backed up drain or sewer line – No. Unless you add on extra coverage, you’re not covered if something gets backed up.

Seepage – Unfortunately, seepage isn’t covered by insurance because it is considered a maintenance issue.

For all your water damage needs call SERVPRO of Grapevine/NE Tarrant County 24/7 at 817.595.2506!

Undetected Water Damage in Your Home

5/7/2018 (Permalink)

Water doesn’t have to burst from pipes or come from a bad flood to be a problem in your home. Sometimes, undetected water damage can cause the biggest headache. There are five tells that there’s water damage going undetected in your home.

  1. Stains on walls and ceilings. – Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bath tub or shower leak from one floor to the next, or your ceiling could be leaking into the attic. 
  2. Musty or unpleasant smells – Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong.
  3. Peeling paint – Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it.
  4. Visual Mold Growth – Just like with ceilings, we don’t exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas.
  5. Flooring Effects – When allowed to flow, water naturally seeks the lowest level. This is why rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new.

If you suspect you have water damage, call SERVPRO of Grapevine/NE Tarrant County now! We are open 24 hours a day, 7 days a week. 817.595.2506

How To Tell If Your Floor Has Water Damage

5/4/2018 (Permalink)

No floor is safe from water damage. Water can seep down to the sub floor or even seep up from a slab leak. It’s pretty easy to tell whether or floor has had any water damage, and with these tips, you’ll be able to spot it fairly quickly. Each floor type has a different set of signs of water damage, so familiarize yourself with all of the signs to prevent unpleasant suprises.

Carpet shows discoloration and an odor from mold or mildew.

Tile which has discoloration could mean it has water damage. Another trick is to tap on the tiles with a coin. If you hear an empty or hollow sound it means the tiles are loose and that it could be water damage.

Hardwood flooring has four main signs that water damage has occurred. The first sign is buckling which means the floor planks have completely removed themselves from the floor under them. Next, are dark spots – which could just be a part of the wood’s natural pattern, but if it’s a fairly new spot it is most likely mold or mildew. Third, is bulging which is when the wood planks bubble upwards and create sort of a crown shape. Lastly, is cupping. With cupping, the planks will have dips in the center and raised edges.

Laminate flooring usually sports swelling around the edges. Warping also occurs when the planks aren’t flat and are cupping or bulging. Discoloration could mean mold or mildew.

Linoleum flooring that is showing discoloration could mean that there is water damage.

If you suspect your floor has had water damage, call us today at 817.595.2506!

Water Damage in Older Homes, Southlake TX

5/2/2018 (Permalink)

Older Homes with Water Damage

I LOVE older homes, especially homes built in the 50s and 60s – I’m a post-modern fan. But, with older homes there is always the risk of finding a multitude of problems, from electrical, to structure, coding, and water. Water is probably one of the worst problems that can plague a home. It can rot out wood and cause dangerous mold. So, how do you tell if an older home has water damage? Here are some common signs:

What’s that smell? Sometimes water damage isn’t always in plain sight, so sometimes you have to make like a dog and follow your nose. Occasionally, some older homes might just have a musty smell due to their age, but if you walk into a specific room and your nose is assaulted by the smell of mold or mildew - more so than normal - then moisture damage is probably lurking behind the walls.

That’s an awfully ugly stain. You can pretty much spot a water stain from a mile away, almost everyone knows what they look like. If you’re purchasing an old home and see water stains or fresh paint in places it shouldn’t be – beware! Ask if the damage was repaired, and require proof to go along with it. If the stain pops up suddenly, get a professional out as fast as you can to see where the water is coming from.

That shouldn’t be crumbling like that. Crumbling wood around your windows and baseboards could mean water has gotten into the wood, making it crumble.

The Buckling. Buckling happens when the floorboards lift off from the sub floor. It is a sign that water has seeped into the dry wall or flooring and has made it swell. You’ll be able to see it and feel it when you walk over the spot; the floor will be warped and will feel as though you are walking over a bump. Get with a professional to determine where the water leak is coming from, and begin repairs before more damage is done.

If you’ve got an older home and have water damage – call SERVPRO of Grapevine/NE Tarrant County today at 817.595.2506.

100-Year-Floods. What are They?

4/30/2018 (Permalink)

Almost everyone is susceptible to flooding, especially those who live in low lying areas near bodies of water – especially during storm season. Flooding can happen at almost any time, and anywhere, in the United States. Coastal cities like Houston or Corpus Christi are especially at risk during hurricane season which happens from June to November, but peaks in August and September. Here in Grapevine/NE Tarrant County, we are more at-risk for flooding during the spring months.

When a flood does happen, you may hear reporters talk about a 100-year-flood, so what is it? We assume that it means the flood of the century. A historical flood only seen once within the last 100 years – even though they can occur two or three years in a row. The 100- year-flood is more about probability than it has to do with historical record.

The phrase ‘100-year-flood’ means that there is a 1 in 100 chance of a flood of that size occurring that year. It was a term made up in the 70's for insurance purposes, and is used to calculate who is required to get flood insurance and who isn’t. If you want to know if you live in a 100-year floodplain, you can check out a map here.

If you happen to live in a 100 year flood plain, and a flood does happen – give SERVPRO of Grapevine/NE Tarrant County a call! We can make it like it never happened with our 24/7 emergency services! 817.595.2506

Water Categories

4/27/2018 (Permalink)

When we deal with water extractions in your homes, you may hear things like “category three” water cleanup, but what do the different categories mean? There are three different categories and each category describes a level of contamination within the water.

Category 1 or “clear water” is water that comes from a clean source such as a disconnected line from an appliance, a water supply line that has broken, or a tub that has overflown. With exposure to other materials, Category 1 water can quickly deteriorate to a Category 2.  

Category 2 or “grey water” is water that has come from a source such as overflowed drains from washing machines, dishwashers, or shower and sink, or aquariums. Category 2 water has contaminants that can make you uncomfortable or sick. Much like Category 1, Category 2 water can quickly turn into Category 3.

Category 3 or “black water” is the worst classification of water loss that you can have.  Category 3 water is incredibly contaminated water, and contains pathogens, toxins, and other harmful things. This type of water can cause severe illness, or even death, when someone is exposed to it. This type of water’s source can include ground water, toilet over flow with feces, flooding from rivers or streams, and sewer backup.

If you have a water loss, don’t wait! Call SERVPRO of Grapevine/NE Tarrant County today, we answer our phones 24/7! 817.595.2506

Vacation & Water Damage

4/26/2018 (Permalink)

Summer time is right around the corner, which means one thing: vacation. There’s always so much on our minds when it comes to vacations: do we have everything? Do we have boarding passes? What time do we need to leave for the airport? Are the dogs being watched? You double check to make sure everything is unplugged, and ask your neighbors to keep an eye on your house to make sure it doesn’t catch on fire, but what about the opposite of fire? What about water damage?

Most of us don’t think about the possibility of water damage when we are away on vacation. However, nothing would be worse than coming home from the Happiest Place on Earth and finding yourself standing in a few inches of water. Here are some things to add to your pre-vacation check list.

  • Shut off the water valve - The easiest way to avoid damage is to turn off your water at the main valve, and we recommend doing this for both long and shorter trips. If you’re not sure where the main water valve shut off is, call your plumber. He can also test to make sure it’s working properly.
  • Appliances and more – if don’t want to shut off your main water valve because someone is house or pet sitting, or your sprinkler system is set to run, you should turn off the valves to your appliances like your dishwasher, ice maker, and washing machine.
  • Gutters – If you didn’t clean out your gutters while doing your spring yard maintenance, you should do so now. If there’s a sudden summer storm while you’re away, it could unleash havoc on your home.
  • Check your insurance policy – if something should happen while you’re away it’s important to double check your insurance policy. Some policies are voided if the home is unoccupied for an extended period. Some policies even have a requirement that someone must check the premises at least once a week.

If you come home from vacation to a water loss, don’t worry! Call SERVPRO of Grapevine/NE Tarrant County at 817.595.2506, twenty-four hours a day, seven days a week!

Removing Water Rings from Tables

4/25/2018 (Permalink)

We’ve covered some heavy-duty water damage topics here on our blog. However, what about the little things? Like water rings on tables, for instance? We’ve all had it happen... a guest doesn’t use a coaster, or your kids simply ignore them. Whatever the case may be, it’s still an unsightly problem. If it’s not too late in the game, however, it is possible to remove water stains from your furniture using a variety of tips and tricks found below.

First off, how do cups stain tables in the first place?

Basically, water rings are a mark left by glasses or other damp materials and the wood absorbs the moisture. Sometimes it’s a cloudiness or a white ring (or dark ring) that is caused by moisture that’s trapped in the finish – which is also the sign of a weak finish. In this case, the moisture hasn’t quite reached the wood yet and has just settled into a layer of finish. If you act quickly – there is hope!

The first thing you can try is hot air. Hot air is one of the best ways to treat water marks that have just recently occurred. You don’t need anything fancy either, a hair dryer will do just fine. Using its lowest – but still warm – setting, move the hair dryer back and forth directly over the mark. This should draw out the moisture in most cases, but just be cautious because it will also heat up the wax finish and melt it slightly. Buff out the area with a soft rag once the water mark has evaporated.

Second is toothpaste. Put a basic white toothpaste on a clean, dry rag and dab it directly onto the stain. This method works by using the abrasive qualities of the toothpaste and water extraction alone. Let the toothpaste sit for a few minutes and then gently rub it along the line of the stain. Be sure not to scrub too hard or go too far out of the stain, and don’t use a gel or a brand with bleaching agents. Both could potentially cause more damage.

The third method you can try is mayonnaise. I know, if you’re like me and you can’t stand the smell of mayo, then this may not be for you. Spread the mayo on the stain and leave it sitting for no shorter than three hours, overnight works best. After it has been left on for the desired amount of time, simply wipe it away.

If you’ve got a white ring that doesn’t respond to any of the above solutions, try using superfine 4/0 steel wool and a finishing product. First pour the finishing product on the stain and then use the steel wool to abrade the surface lightly in the direction of the grain (Be cautious and gentle! You don’t want to damage your table more). Use a towel to wipe away the excess finish. When you’re done with the steel wool, use the finishing product one more time to polish the entire surface of the table. Wipe away the oil and put a clear finish over the top.

If you’ve got dark rings, that means the water has already seeped through the finish and into the wood. Unfortunately, when this happens the above techniques won’t be effective. It may need to be refinished.

For your bigger water problems, call SERVPRO of Grapevine/Ne Tarrant County! We answer the phone 24 hours a day, 7 days a week. 817.595.2506

Water Damage in Grapevine, Texas

10/16/2017 (Permalink)

Recently a home in Grapevine Texas flooded due to a water main break under the foundation. We were called in to begin the restoration process and were able to quickly extract the water to avoid any mold growth and any further damage to building materials.  When a home is flooded it is very important to extract the water as soon as possible. 

The following list shows a timeline of the effects water can have on a structure:

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in it’s path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-2:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to crack and swell.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, Windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risk to occupants.

Have any questions? Call Us Today! We here at SERVPRO of Grapevine/NE Tarrant Co. are here to help!

817-595-2506

Water Cleanup - Keller, Texas

5/9/2017 (Permalink)

We were called in to perform the cleanup on this Keller, Texas that suffered water damage from a leaking roof.

What you can do until help arrives

After any water damage situation, your primary focus should be safety:

 

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

 

What To Do After Flooding

 

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

 

What NOT To Do After Flooding

 

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

 

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Damage - Colleyville, Texas

5/9/2017 (Permalink)

We were called out to this Colleyville, Texas home due to irrigation pipe bursting outside.   

Flooded areas are not only a hassle to clean, but can also be a threat to your health. It’s important to know what to do after you experience flood damage so that you can get your life back to normal, come back to your property, and receive speedy payment from your flood insurance claim. This article contains important steps to help you make sure the process is as quick and painless as possible.

After you’ve experienced flood damage, a flood claim has to be filed. You should expect to hear from an insurance adjuster.

Before the adjuster visits your property (before your flood claim payment can be issued), you’ll need to take important steps to prepare for the insurance claim.

TAKE THESE IMPORTANT STEPS:

  • Separate damaged property from undamaged property so it’s quicker to assess what you need coverage to repair.
  • Take photographs of all damaged property, including discarded objects, structural damage, and standing floodwater levels. Be careful!
  • Make a list of damaged and lost items including the date of purchases, values and receipts for each item, if possible.
  • Place flooded items outside the home. Officials may require disposal of damaged items, but wait for instruction to throw anything in your insurance claim away.

DURING THE VISIT, THE INSURANCE ADJUSTER WILL:

  • Examine your damaged goods and property.
  • Help determine your final estimate for flood damages.
  • Give you a Proof of Loss form. This document is your official claim for damages. It substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) can compensate you for flood damage.

NEXT STEPS:

  • Complete, sign and return the Proof of Loss form to your insurance company within60 days of the flood.
  • Once insurance received the form, you and your insurance company agree on the amount of damages, then they will issue payment.

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Loss - North Richland Hills, Texas

5/9/2017 (Permalink)

We received a call about water loss due to washer drain hose being unplugged. We found the master bathroom, master bedroom, both master closets, laundry, hallway, and the sun room to be affected. We were able to come in and perform the cleanup in order to avoid any further damage. The laminate flooring was badly damaged so we had to remove it before drying the floors underneath. When our job was complete, the floor was ready for reconstruction.


 If laminate flooring is left intact without proper drying, it can cause other issues listed below:



  • Peaking

  • Buckling

  • Gapping

  • Mold and Mildew

  • Chipped Corners


We are Water Damage Specialists:



  • We are Available 24 hours/7 days per week

  • Family owned and operated franchise

  • We Bill the Insurance Directly - One Less Thing for You to Worry About

  • Our Technicians are Highly-Trained in Water Restoration Techniques

  • We use advanced drying equipment and techniques

  • More than 45 years of experience


Have Questions? Call Us Today - We're Here To Help


817-595-0004 or 817-595-2506


http://www.SERVPROgrapevinenetarrantco.com/ 


Follow us on Twitter @SERVPROHEBG


And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Damage - Ft Worth, Texas

5/8/2017 (Permalink)

This home in Fort Worth, Texas had a hot water heater located in the garage, which burst while they were away on vacation. We arrived within one hour of being notified of the loss to begin the water extraction process. When the water extraction was complete, we started the drying process immediately. The homeowners were extremely thankful for our quick response time. Most of the flooring throughout the home had to be removed, but we worked quickly to remediate the damage and the drying was complete within 5 days.


Our Water Damage Restoration Process
Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.



  • Step 1: Emergency Contact

  • Step 2: Inspection and Damage Assessment

  • Step 3: Water Removal/Water Extraction

  • Step 4: Drying and Dehumidification

  • Step 5: Cleaning and Repair

  • Step 6: Restoration


We are Water Damage Specialists:



  • We are Available 24 hours/7 days per week

  • Family owned and operated franchise

  • We Bill the Insurance Directly - One Less Thing for You to Worry About

  • Our Technicians are Highly-Trained in Water Restoration Techniques

  • We use advanced drying equipment and techniques

  • More than 45 years of experience


Have Questions? Call Us Today - We're Here To Help


817-595-0004 or 817-595-2506


http://www.SERVPROgrapevinenetarrantco.com/ 


Follow us on Twitter @SERVPROHEB


And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEBG

Water Damage - Grapevine, Texas

5/8/2017 (Permalink)

This Grapevine, Texas home flooded due to a water main break under the foundation. We were called in to begin the restoration process and we were able to quickly extract the water to avoid any mold growth and any further damage to building materials. When a home is flooded, it is very important to extract the water as soon as possible. The following list shows a timeline of the affects water can have on a structure:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Removal - Fort Worth, Texas

5/8/2017 (Permalink)

We received a call from a Fort Worth, Texas homeowner when their kitchen was flooded by an overflowing dishwasher. We were able to perform the water removal in a timely manner to avoid permanent damage to the tile and baseboards. The homeowner was very happy with our service. 

This is a mess than can be avoided if you check out the tips below:

  • Check the Soap You’re Using

If you purchase whatever soap you find on sale at the grocery store, you may be setting yourself up for overflow. Stay away from regular dish soaps and stick to the stuff made specifically for dishwashers. Check the owner’s manual of your dishwasher for more information.

  • Fix Any Clogged Drains

A clogged drain should be given attention as soon as possible. A dishwasher drain is similar to the drain in your sink. You need to clean it occasionally.

  • Make Sure the Dishwasher Is Level

Put a level at the bottom of the dishwasher and see if it’s aligned properly. If not, do what you can to rectify the situation.

  • Find out How Old the Dishwasher Is

If your dishwasher is on the older side of the spectrum and has been used countless times, this may be the cause of overflow. It may be time to replace it.

  • Replace the Door Gasket

The seal around your dishwasher door is called a gasket. It’s supposed to keep water from escaping, but if it’s worn or torn, it won’t work.

  • Look at the Spray Arm

If the spray arm is cracked or warped, the spray pattern may change. The arm may direct water to areas of the door where there is no gasket.

  • Check for Your Dishwasher’s Model Number Online

Go online and see if your dishwasher has any known defects. This will let you know if you need to worry about overflow in the future.

We are Water Removal Specialists:

  • Immediate response, 24 hours/7 days per week
  • FREE Inspections and FREE Estimates
  • We Bill the Insurance Directly - One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We are faster to any disaster
  • We have advanced inspection and extraction equipment

 

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Damage - Colleyville, Texas

5/8/2017 (Permalink)

We received a call about a home in Colleyville, Texas that suffered water damage due to a water main break. Several rooms were flooded but the damage in the hallway was severe and needed new flooring. First, we had to remove the water and then we had to remove the laminate flooring that was badly warped. When the drying process was complete, the floor was ready for reconstruction.

Here at SERVPRO, we know every very water damage event is a little different and requires a unique solution, but the general process stays the same. The list below shows the steps we take to ensure the problem is solved.

  • Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

  • Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

  • Step 3 - Water Removal/Water Extractoin

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

  • Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

  • Step 5 - Cleaning andd Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

  • Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

We are Water Damage Specialists:

  • We are Available 24 hours/7 days per week
  • Family owned and operated franchise
  • We Bill the Insurance Directly - One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • Commercial and Residential Services
  • More than 45 years of experience
  • FREE Estimates and FREE Inspections

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Extraction - Keller, Texas

5/8/2017 (Permalink)

A sewage backup inside a Keller, Texas home caused a bathroom and guest bedroom to flood. We were called in to perform the water extraction and cleanup. We were able to remove the water and clean the damage from the baseboards. Then we used our advanced drying equipment to completely dry the room before sanitizing and deodorizing. Sanitizing is always an important step after a flood to prevent the spread of bacteria.

The following is a list of harmful things that can live in your carpet if its left untreated:

  • Allergens and mold spores
  • Norovirus
  • Salmonella
  • Campylobacter
  • E Coli

We are Water Extraction Specialists:

  • We are Available 24 hours/7 days per week
  • Family owned and operated franchise
  • We Bill the Insurance Directly - One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use advanced drying equipment and techniques
  • More than 45 years of experience

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB

Water Damage Fort Worth, Texas

5/8/2017 (Permalink)

A home flooded in Fort Worth, Texas when a water pipe burst inside the wall.

To get started in the restoration of a home or business that has been affected by water damage, it is important to know the extent of damage that you are getting into. According to the Institute of Inspection Cleaning and Restoration Certification (IICRC), there are four classes of destruction that explain the severity levels of water damage. Knowing the class of destruction first will help in making a restoration plan to fix the water damage.            

Classes of Destruction

  • Class 1: Class 1 is the easiest water damage to deal with due to the slow evaporation rate. Only part of the room or area is affected for this class and there is little to no wet carpet that has been affected.
  • Class 2: Due to the fast evaporation rate of Class 2, the whole room becomes affected. From the carpeting to the walls and structure, moisture covers the room.
  • Class 3: This class involves the fastest evaporation rate where ceilings have now become involved. Most instances from this class have had liquid come from the ceiling. The moisture in these incidents will most likely affect the ceiling, walls, insulation, carpet and sub-floors.
  • Class 4: When an area has reached class 4, this means that the liquid has had enough time to completely saturate materials such as hardwood, brick or even stone. These incidents require specialty-drying situations.

We are Water Damage Specialists:

  • We are Available 24 hours/7 days per week
  • Family owned and operated franchise
  • We Bill the Insurance Directly - One Less Thing for You to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use advanced drying equipment and techniques
  • More than 45 years of experience

Have Questions? Call Us Today - We're Here To Help

817-595-0004 or 817-595-2506

http://www.SERVPROgrapevinenetarrantco.com/ 

Follow us on Twitter @SERVPROHEBG

And Facebook/SERVPRO of Grapevine/NE Tarrant Co & HEB