Recent Posts

Choosing an Expert Storm Restoration Company: Why SERVPRO

2/22/2021 (Permalink)

Blog Summary: SERVPRO offers Keller, TX area residents five reasons to choose SERVPRO technicians to handle their storm restoration.

Choosing an Expert Storm Restoration Company: Why SERVPRO

SERVPRO is a top option for storm damage restoration and cleanup in Keller, Texas, and the surrounding areas. Their comprehensive storm restoration services include water removal, flood cleanup, mold remediation or removal, fire damage restoration, and air duct cleaning. 

What sets them apart from other storm restoration companies? The experts at SERVPRO of Grapevine / NE Tarrant Co. understand how devastating storm damage can be and aim to offer everything home and business owners should look for in a storm restoration company.

5 Reasons to Choose SERVPRO for Storm Damage Restoration  

#1: 24-Hour Emergency Service

Unfortunately, disaster can strike at any time, and when it comes to water damage after a storm, time is of the essence. Every second a structure is exposed to water increases the chances of mold growth. 

That’s why any reputable Keller, TX, storm restoration company should be available and on-call 24-7, including holidays, to help after a storm. 

The professionals at SERVPRO are available 24-hours a day and work to provide storm restoration services for both residential properties and commercial buildings. They respond to calls quickly to minimize damage and, in turn, the costs of cleanup and restoration. 

#2: Certification and Experience

It is very important to have experienced professionals when dealing with water or fire damage. Look for a company with certifications backed up by real-world experience. 

The technicians at SERVPRO are all IICRC certified. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets high-quality standards for restoration companies. Employees at SERVPRO are constantly learning new techniques through e-Classes and certification training. 

They have also served the Keller, TX, area since 1967 and have helped thousands of home and business owners recover from water, fire, and mold damage. 

#3: Advanced Technology

Storm damage restoration is a complex process and requires advanced technology. Choosing a restoration company with the proper tools is crucial to minimizing damage.

SERVPRO only uses the best technology and equipment, including water removal machines, moisture exposing tools, and deodorization materials. They have access to equipment housed in over 1,700 franchises and even have designated disaster recovery teams.

#4: Locally Owned and Operated

Locally owned companies are more invested in ensuring communities bounce back after major storms. Their clients aren’t just clients—they’re neighbors, friends, and family. 

SERVPRO is a nationwide franchise, but each franchise is locally owned. This combination gives home and business owners the best of both worlds: the customer care and localized knowledge that comes with a local company and a large corporation's resources.

5: Familiar with Insurance Requirements

Storm damage restoration can be stressful. However, dealing with insurance providers afterward can be even worse. The best storm restoration companies are familiar with all major insurance providers and provide assistance with the claims process.

The specialists at SERVPRO haven’t just helped countless Texas home and business owners restore their homes and commercial spaces. They have also helped them handle the insurance claims process with well-documented damage reports and billing forms. 

About SERVPRO of Grapevine / NE Tarrant Co.

For all these reasons and more, SERVPRO is the leading choice for water and fire damage restoration in Keller, TX. They specialize in storm damage restoration and cleanup for both commercial and residential properties. Call SERVPRO today at (817) 595-2506, follow them on Instagram, or read more about them on their Google business page.




Contact information:

SERVPRO of Grapevine / NE Tarrant Co.

1670 Keller Pkwy

Ste 209

Keller, TX 76248

https://www.SERVPROgrapevinenetarrantco.com/

Common Water Damage Restoration Mistakes Homeowners Must Avoid

2/22/2021 (Permalink)

Blog Summary: The water damage specialists at SERVPRO offer Southlake, TX residents tips on avoiding four common mistakes when dealing with water damage restoration.

Common Water Damage Restoration Mistakes Homeowners Must Avoid

The process of minimizing damage and restoring a property to its original condition after water damage can be stressful for homeowners. Worse, it’s easy to make mistakes during the water cleanup and restoration process, and these mistakes can make restoring a home even more challenging. 

Here are some helpful tips from the water restoration experts at SERVPRO of Grapevine / NE Tarrant Co. to avoid common mistakes and handle the water restoration process right. 

Mistake #1: Not Calling a Professional Water Restoration Company

Many homeowners try to complete the water damage restoration process on their own. The problem is most don’t have the right experience and equipment to do so. Properly drying out building materials is a difficult task and one best left to a professional.

The SERVPRO team is here to save homeowners time and money with their 24-7 emergency water damage restoration services. With their expertise and advanced technology, they minimize damage and help fulfill homeowners insurance requirements.

Mistake #2: Waiting Too Long to Call

Acting fast is a vital part of effective water damage restoration. Water tends to spread very quickly, traveling behind walls and underneath floorboards. Once that happens, mold can grow and further damage walls, furniture, and other materials. Mold can begin to grow less than 24 hours after water exposure. 

Finding the source of the water, stopping it, and immediately beginning the extraction and drying process is crucial. Calling a mold removal and remediation company is the best way to do that. 

Mistake #3: Failing to Take Safety Precautions

Even outside of the restoration process, being in a building with recent water damage can be dangerous depending on the extent of the flooding. Turning on electronics or touching electronic devices can result in electric shocks or further damage to the property. 

Saturated building materials can fail, and debris can lead to slips and falls.  The best thing a homeowner can do after eliminating the source of the water (if possible) and calling a water restoration company is to leave the building and stay out.

Mistake #4: Not Understanding the Scope of the Damage

Water damage isn’t always visible. Many homeowners take the DIY route, clean up the visible water and later discover mold or unpleasant odors lingering in furniture, floors, and walls. 

A professional water damage cleanup and restoration company can evaluate the true extent of water damage and follow through with proper cleanup and deodorization. That may include antimicrobial treatments or sanitization. 

A proper evaluation of the damage is also vital for insurance reasons. Many insurance providers will deny claims where homeowners attempt repairs themselves or delay calling a professional to document the damage. The best way to ensure a policy covers the full cost of a restoration is to work with a reputable restoration company.

About SERVPRO of Grapevine / NE Tarrant Co.

For water cleanup and removal in Southlake, TX, and the surrounding areas, call SERVPRO at (817) 595-2506. SERVPRO is a leading water restoration and mold remediation company, and also offers fire restoration and air duct cleaning. Follow them on Facebook or explore their Google business page for more information. 

Contact information:

SERVPRO of Grapevine / NE Tarrant Co.

1670 Keller Pkwy

Ste 209

Keller, TX 76248

https://www.SERVPROgrapevinenetarrantco.com/

5 Hail Damage Signs and When to Request Professional Storm Damage Restoration

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Grapevine provides advice on how to recognize hail damage, including five signs: soft spots, cracked shingles, dented gutters, pockmarked vents, and other damage. They also share when calling a storm damage restoration service in Grapevine, TX, is a good idea.




After any major storm, it's important to evaluate your roof's condition—hail storms especially. The friendly experts at SERVPRO have some tips for identifying hail storm damage and when you should call a professional storm damage company. 

SERVPRO of Grapevine / NE Tarrant Co. is a leader in the storm damage restoration and water removal industry serving Grapevine and the surrounding area. Additional services provided are flood clean up, fire damage restoration services, mold removal, and air duct cleaning services. 

Ranking among the top storm and water restoration companies in the area, SERVPRO of Grapevine / NE Tarrant Co. prides itself on providing customers with the absolute best customer service.

5 Hail Damage Signs and When to Request Professional Storm Damage Restoration

Any hail that is 1/4" in diameter is sure to cause some roof damage. The larger the hail, the more severe the damage. Here are five signs of hail damage that, if left unchecked, could lead to even more costly repairs. If your home presents one or more of these signs, call a trusted storm damage restoration company to have the roof inspected and repaired.

  1. Soft Spots on Shingles. Soft or bald spots on shingles are indicators of roof damage after a hail storm. Check these spots for dampness, as that suggests water has started to soak into the roof.
  2. Dented or Cracked Shingles. Dented or cracked shingles are a sign of more severe damage. At this point, water can seep into the home's sub-roofing and start to cause structural damage and the formation of mold.
  3. Dented Gutters. Hail damage to gutters appears as dings and dents in the metal. These dents may also appear on flashing and around window frames. 
  4. Pockmarked Vents. Like finding dented gutters, vents that are pockmarked are also a sure sign of roof damage. Pockmarked vents can lead to cracks and holes that may allow the elements, or even wildlife, into the home.
  5. Damage Around the House.  Look for dented, cracked, or missing siding on the outside of your home. These signs, along with cracked or shattered windows, damaged window sills, or window casings, indicate damage to the home’s entire exterior, including the roof. Finding such damage usually means that one, if not all, of the above signs will be present as well.

Sometimes hail damage is easy to spot. Other times extensive damage may not be visible, lurking just beneath the surface of a roof.

The Importance of Storm Damage Restoration 

Prompt storm damage repair is essential to protect the home's roof and structure. Calling in a professional early can save time and money by catching water leaks early before they cause more damage or lead to mold or mildew problems.

Even if the damage to the roof looks insignificant, any water that enters the home has the potential to wreak havoc on unprotected wood, insulation, drywall, and much more.

SERVPRO of Grapevine/NE Tarrant Co.'s highly trained technicians can handle all storm damage restoration needs and related services. They service both residential and commercial properties in and around Grapevine, TX.

For more details about their services, follow SERVPRO of Grapevine/NE Tarrant Co.

 on Facebook, call (817) 595-2506, or fill out their online request form.

Contact information:

SERVPRO of Grapevine/NE Tarrant Co.

1670 Keller Pkwy Ste 209

Keller, TX 76248

Top Reasons Why It Will Benefit Your Business To Hire a Commercial Cleaning Service

1/13/2021 (Permalink)

Blog Summary: SERVPRO of Grapevine / NE Tarrant Co. explains what commercial cleaning services are and the importance of hiring a commercial cleaner for your business 




What Are Commercial Cleaning Services?

Whether you own a restaurant, a boutique, an office space, or a supermarket, your commercial property must be regularly cleaned to maximize its function and appearance. Commercial cleaning services range from general cleaning to more specialized services such as mold removal, fire and water cleanup, and air duct cleaning. Below is a more detailed description of SERVPRO’s services.

  1. Water Damage Restoration:

Water damage could be the result of a flood, water from a sink that has leaked, a pipe that has burst, or a faulty air conditioner. 

  1. Mold Remediation

Buildings, offices, and homes can sustain microbial growth of mold if excess water and humidity are left untreated. Mold can spread and become a health hazard.

  1. Fire Damage Restoration

Fire damage carries with it the trauma of fire destruction, debris, air quality concerns, and potential health risks to those exposed. Water damage is often a secondary issue when there has been a fire. Fire damage services may include removal of debris, cleaning the fire-damaged areas of an office or home, purifying and making the air fresh and safe to breathe, and remediating any water damage.

  1. Building Restoration Service:

In the event of fire, water, or storm damage, the immediate concern is to protect the building, home, or office from further damage and to secure the structure for restoration to occur. Services include but are not limited to drywall, electrical, painting, roofing, tile, and carpet repair. 

How Commercial Cleaning Services Benefit Your Business:

To operate at peak productivity, businesses need to provide a clean environment for their team and clientele. Specialty cleaning services include air ducts and HVAC, biohazard and sewage, trauma and crime scene, carpet and upholstery, drapes and blinds, ceilings, walls and hardwood floors, odor removal, and deodorization, and vandalism clean-up.

Why Hire a Professional Commercial Cleaning Company:

The number one reason to hire a cleaning service is that they are professionals who are trained in the latest technology in the cleaning industry. SERVPRO of Grapevine / NE Tarrant Co. has highly trained staff with years of experience in commercial cleaning. The team is well-trusted throughout Keller, TX. 

The SERVPRO team provides its own supplies. The right cleaning products are necessary to achieve the proper level and appearance of cleanliness. 

One reason to hire a professional cleaning company is health and safety. Your staff or clients won’t get sick as a result of an unhealthy work environment. 

It is important to have immediate service any hour or day of the week, especially during an emergency.



More About SERVPRO of Grapevine / NE Tarrant Co.:

SERVPRO of Grapevine / NE Tarrant Co. has been trusted in the commercial cleaning business for over 50 years. The team is highly skilled in the cleanup of commercial properties in the wake of fire, flood, water, and air quality damage. SERVPRO understands that time is money so we work to minimize time lost due to these disruptions. 

There is no job within the 76248 area that SERVPRO can’t handle. 

For all of your commercial cleaning service needs, contact SERVPRO of Grapevine / NE Tarrant Co. today. The office can be reached by phone at (817) 595-2506 or by email at office@SERVPROheb.com. 

Fire Prevention Tips For Your Hotel

12/17/2020 (Permalink)

If you run a hotel business, you will want to do everything you can to protect it from disasters such as water damage and fire damage. Being prepared for any kind of disaster is always a good idea. Today, we’re sharing some tips that can help you prevent fire damages as well as some helpful tips in the event a fire ever does happen:

  • Take steps to ensure that the address numbers for your buildings or suites are highly visible, enabling emergency responders to easily find your location quickly in the event of a fire or other emergency. Numbers should contrast with the background used, such as black on white, while the numerals should be no less than six inches in height.
  • All fire extinguishers should be no more than 75 feet from all work areas for easy access, and they should be mounted in a highly visible spot. Make sure your extinguishers are inspected and serviced at least once a year by a licensed fire extinguisher company.
  • Exits need to be clearly marked with EXIT signage that is illuminated at all times with a battery backup for power outages. Emergency lighting should be kept in working order, and the exit areas and spaces around the building outside kept clear of debris and plant material, reducing the fire risk outdoors as well.
  • In order to prevent a fire from ever starting, all stored materials need to be stacked at least two feet below the ceiling in an orderly manner. For buildings with an automatic sprinkler system, 18 inches of clearance is required, allowing smoke to collect up high, which gives people adequate time to exit and the sprinklers a clear area for their spray pattern. Entries, hallways, and storage spaces should be kept clear of clutter or obstructions to allow quick exit and access for fire personnel. These instructions have been put in place by your area fire marshal, and if not followed, can result in fines.
  • Electrical outlets should have no more than one item per outlet plugged into them, which may include a power strip with a circuit breaker. All electrical cords should be kept in good repair and replaced when needed.
  • Trash receptacles need to be kept at least five feet away from combustible roofs, windows, and entryways and not stored in the path of exits.
  • Have your sprinkler system tested and serviced every 12 months or less by a licensed fire sprinkler company. This practice should also be used for your fire alarm system.
  • If your hotel has a restaurant kitchen onsite, make sure your stove hood has been cleaned at least once every year to prevent excessive grease buildup. Ceiling exhaust fans and bathroom heater/light/fan combinations can also be a risk due to a buildup of dust and grease, resulting in increased operating temperatures.
  • Make sure your local fire department has your valid contact information on file for your business.

The SERVPRO of Grapevine/NE Tarrant County team is experienced in cleanup projects after fires both large and small. We are also mold remediation specialists, and here to help in the event of water damages, fire damages, and storm damages.

What To Do If You Find A Biohazard On Your Commercial Property

12/16/2020 (Permalink)

Biohazards, or biological and chemical contaminants, can pose serious dangers to your health and well-being. Not only do they create unhealthy and dangerous environments, but they put people at risk, which is why it’s integral to deal with biohazards properly in the event that you find one on your commercial property. Biohazards include, but are not limited to, the following.

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

As you can see, many of these scenarios are glaringly hazardous to general health and safety, and you must be sure to call professionals to deal with the biohazard right away instead of attempting to manage it on your own. The sensitive nature of biohazards means that reverting to do-it-yourself cleanup may pose dire consequences, so it’s best to contact experts like SERVPRO of Grapevine/NE Tarrant County instead.  

Common biohazard scenarios include sewage backups, bloodborne pathogens, and illegal drug manufacturing labs/meth labs, which all pose emergencies that require immediate responses. Give SERVPRO of Grapevine/NE Tarrant County a call at (817) 595-2506 and we’ll send trained technicians to safely dispose of the biohazard as quickly as possible. 

We’re available 24/7, 7 days a week, and even on holidays to respond to biohazard emergencies that put you at risk. Don’t hesitate to reach out. We’re here to help.

New Franchise Ownership!

12/12/2020 (Permalink)

We have an announcement!

Our franchise has had a new change in ownership!! We would love to welcome Derek and Gabby Shaw to our SERVPRO team. They are now the proud owners of our three franchises. It goes without saying that our team is excited about this new change in leadership!

For those that are curious, here is a little bit about the new owners:
Derek was born and raised in Shreveport, LA to humble beginnings. He was instilled with a strong competitive nature that threw him into the corporate world of sales and leadership. Years of success in sales and sales management fueled his desire to be a highly successful entrepreneur. He took on that challenge and became a multi-unit area developer for Nekter Juice Bar in the DFW region that he manages with his wife, Gabby. Gabby was born and raised in southern Louisiana, where she was exposed to the family construction business, led by her grandfather and father. She has held positions in sales, management, and independent entrepreneurial ventures. At each step along the way, she gained valuable knowledge, expertise and leadership skills. During the start-up of the Nektar franchises, Gabrielle gained the experience of overseeing the build-out of the sites and supervising the construction. This experience gave her great insights and expertise as an entrepreneur, which would serve her well as a SERVPRO franchisee. They now proudly reside in Southlake and are fully immersed in the surrounding communities.

We look forward to everyone getting to meet them and work together. Please help us welcome them to the team!

What You Need to Know About Fire Damage Responsibilities

12/11/2020 (Permalink)

Blog Summary: A fire can be devastating and affect the lives of both tenants and owners. Understanding the responsibilities of both can make the recovery process after a fire significantly smoother. Find out what the tenant and owner responsibilities are after a fire and how the experts at SERVPRO of Grapevine/NE Tarrant Co. can have your property looking like new.

Rental Properties: Who is Responsible for Fire Damage?

According to the National Fire Protection Association, non-wildfire structural fires cost Americans over $11 billion in 2019. Living through a fire is stressful, especially when it comes to dealing with the aftermath. From cleaning to recovering your lost goods, the entire process is full of heartbreak.

The effects of fire damage are even worse in tenant/landlord relationships. Determining who is at-fault and untangling the legal mess can lead to litigation and sleepless nights. 

Preparation is the best way to avoid much of the stress of dealing with fire damage. Landlords and tenants should understand their responsibilities before signing a lease. They should also know their roles in the fire restoration process. 

Who is responsible for coordinating cleanup? What insurance policies are needed? 

Answering questions like these makes navigating the process much smoother.

Landlord Responsibilities

The property owner is responsible for providing a safe living space for the tenant, which means addressing potential fire hazards. Items like bad wiring, unsafe appliances, and construction that does not meet building code can pose a fire risk. 

After a fire, the landlord will need to work with their insurance company to restore the building. In most cases, the property owner has to pay for structural repairs, as well as replace building fixtures like cabinets and plumbing.

In most cases, the landlord is not responsible for replacing the tenant’s property, only items that come with the rental.

Tenant Responsibilities

The tenant is liable for their personal property, such as furniture, clothing, and electronics. Many property owners require that tenants have renter's insurance for precisely this reason.  These policies cover their personal belongings in the event of natural disasters, theft, and other incidents. 

Even more important, renter’s insurance can pay for fire damage should the tenant be at fault. If the tenant was cooking unsafely or simply knocked over a candle, they could be held responsible for repaying the damages. 

Who Caused the Fire?

Insurance companies want to avoid paying out large amounts, so they will want to know who started the fire. 

If the tenant can show that the fire was due to poor maintenance on the landlord's part, the landlord may be liable for the renter's property. Similarly, if it's clear that the fire was the tenant's fault, the landlord may seek damages and compensation from the tenant.

In both cases, every party must be adequately insured, but this is especially important for landlords. 

Property owners must have insurance that covers the damage to the building and fixtures. More importantly, they need to let their insurer know that someone is renting the property. Without a landlord policy, the owner would not receive compensation for lost rent payments and could be underinsured. 

The Recovery Process

After the fire, the owner and renter need to document everything. If possible, walk through the property and take photos and videos. 

Both parties should notify their insurance companies as soon as possible after the fire. The insurers will investigate the cause of the fire and determine the financial cost. To do this, the insurance company will send an adjuster to review the fire damage.

Even if the fire was small, it helps to call the fire department for an objective view. They can inspect the cause and demonstrate how the fire spread.

Unless there's clear evidence that the tenant caused the fire, it falls on the landlord to work with a building restoration service or fire restoration companies. 

Fire restoration service is about more than just repairing fire and smoke damage — it's also about water removal and water cleanup. In many cases, the water used to extinguish the fire will flood the property. If this water is allowed to seep into the floors and walls, it may result in mold growth and unsafe living conditions.

Typically, it's in the landlord's best interest to work with a commercial cleaning service that offers comprehensive fire restoration and addresses secondary damage as well, such as mold removal, flood cleanup, and even an air duct cleaning service.

About SERVPRO of Grapevine

There will be sleepless nights after a fire, but there are ways to mitigate that stress. With the right preparation, insurance, and response, both parties can start the restoration and compensation process. 

If you've been the victim of a fire and need a cleanup service, trust the experts at SERVPRO of Grapevine. They are your local fire damage restoration service, having served the Keller, TX area for decades. 

Contact information

1670 Keller Pkwy

Ste 209

Keller, TX 76248

(817) 595-2506

https://www.SERVPROgrapevinenetarrantco.com/

How to Safely Use Your Fire Pit

12/9/2020 (Permalink)

fire in open field Be sure fire is 10-15ft from the closest building structure.

Now that it’s becoming cooler outside, many of us are uncovering our firepits and looking forward to spending time gathering around them to enjoy time with family and friends. Practicing fire safety is going to be an important thing to remember. 

Let’s have a quick refresher on how to safely use your firepit:

Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.

Make sure that the seating area is large enough and properly placed for comfort and ventilation.

Don’t start your fire if it’s really windy; a strong breeze can easily blow sparks onto nearby flammable materials, such as firewood piles or roofs, and can hurt people, too. 

Burn only dry material. Damp material will create excess smoke. 

Don’t use lighter fluid or gasoline to get your fire going as it can easily burn out of control or even result in explosions. Don't burn tires, aerosols, fireworks, or anything containing paint or foam to avoid toxic fumes which could also explode and cause injury.

To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 

Wear non-flammable clothing and hard-soled shoes when starting, sitting near, or extinguishing the fire. 

Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.

Keep the proper fire extinguishing equipment, or at least a water hose, handy in case there is an emergency. You could also fill a bucket with sand, which can be used instead of water to help extinguish a fire.

As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

SERVPRO of Grapevine/NE Tarrant County is dedicated to providing the quickest response to any fire event that may occur in our area. Immediate action is crucial to limiting the damage, and we have a trained and experienced team, along with the specialized equipment necessary for prompt recovery and restoring your home or business. Reach our office at (817) 595-2506 for any questions regarding smoke or fire damage.

First Steps After Disaster Strikes Your Business

12/8/2020 (Permalink)

dallas tornado disaster 2019 Tornado in Dallas 2019

Natural disasters like tornadoes are unfortunately a reality in the DFW complex, which is why it’s smart to verse yourself in what to do after disaster strikes your business. During 2019 and 2020, the devastating tornadoes in Dallas and Arlington brought lots of disaster to our city, and now is the time to educate yourself to know what to do if something terrible comes your way.

If your business experiences a natural disaster of any type, this is what you should do first.

  1. Stay out of the building until it is deemed safe to enter.

Never ever enter your storefront or office building until professionals deem that it is safe to enter following a disaster like a tornado, a fire, or a severe storm. There may be underlying structural issues that aren’t visible to the eye, and you should never risk your safety and well-being to enter a building without first having it examined post-disaster.

  1. Call for professional disaster restoration help.

In order to have someone assess the damage, rely on the professionals. You can reach SERVPRO of Grapevine/NE Tarrant County at any hour of any day for emergency assistance by dialing (817) 595-2506. Call this number and relay the disaster that has occurred along with your business’s physical location, and after you talk to the operator, wait for help to arrive. There’s nothing that you should do before a professional can properly assess the damage that has occurred and take care of any issues that require immediate action.

  1. Take pictures of the damage for the property insurance claim.

While you wait for the professionals to arrive from a safe distance away from your business’s building, you can take pictures of the damage from afar to document what has happened. These pictures will be important to pass along to your property insurance carrier so you can make a claim after paying your deductible to receive any money back for the damage.

Although it may seem counterintuitive to stay away from your business’s building and do nothing beyond call for help and take pictures to document the damage post-disaster, trust us when we say that doing less is the safest thing to do. Disasters are to be taken seriously, and you should always let the disaster restoration professionals assess the safety of your commercial property before approaching and entering it yourself.


When disaster strikes, SERVPRO of Grapevine/NE Tarrant County is here to help. Ring us at (817) 595-2506 for emergency assessments and restoration services after any disaster.