Recent Why SERVPRO Posts

Winter Mold is a Scary Problem to Have. Let SERVPRO Help!

11/10/2021 (Permalink)

Even though mold is generally suppressed during the winter months, mold damage can still occur. Mold damage can affect the structure of your Southlake property.  SERVPRO of Grapevine/ NE Tarrant County understands that your home or business is more than just the sum of its parts. It's where you've created valuable memories and successes that last a lifetime. 

How Can SERVPRO of Grapevine/ NE Tarrant County Restore Your Property From Mold Damage? 

  • Our "restore vs. replace mentality" helps you preserve cherished mementos that are irreplaceable. It saves you money as well.
  • Some of our mold restoration services that we offer include move-outs, electronic cleanup, documents/photographs drying, and contents claim inventory service. 
  • The restoration process involves minor repairs such as installing new carpet and replacing drywall and painting, but it can also involve major repairs such as reconstruction in various areas of your Southlake home or business- it depends on the scope of the mold damage.
  • No matter how major or minor the mold remediation process may be, our experienced technicians are trained to arrive on the scene with a 24-hour emergency response time. 

How Can SERVPRO of Grapevine/ NE Tarrant County Handle Commercial Mold Remediation? 

  • Mold infestations can be caused by minor water invasions, such as a loose plumbing fitting or a roof leak. The key is to act quickly because mold left untreated can spread rapidly.
  • We first contain the infestation to prevent the spread to other parts of the building before beginning the restoration process. This also incorporates a mold damage assessment, air filtration, removing mold-infested items, and deep-cleaning your belongings. 
  • We utilize several methods to clean your belongings which include:
  • Dry cleaning
  • Wet cleaning
  • Foam cleaning
  • Spray and wipe
  • Immersion cleaning
  • Abrasive cleaning

Mold is a highly inconvenient occurrence that can happen in your Southlake home or business. While it doesn't take much for mold growth to spread, it also doesn't take much to call SERVPRO of Grapevine/ NE Tarrant County if you are experiencing mold damage to your property. Call us today at (817) 595-2506. This franchise is independently owned and operated.

How to choose the right water damage restoration company?

10/20/2021 (Permalink)

Blog summary: The SERVPRO blog suggests how to make the right choice when it comes to a water damage restoration service.

Tips to choose the right water damage restoration company

According to The American Insurance Association, water leaks lead to property losses worth over $10 billion annually. Whether the cause of the damage is natural disasters or leaks within the property, it is important to hire the right professional help to restore the property. What are the factors that a property owner must consider when choosing a water damage restoration company? SERVPRO shares some tips below. 

  1. Immediate response to disaster 

Water leaks lead to property damage that can compound over a while. Therefore, when choosing a specialist to help recover from a water damage event at the earliest, property owners must choose a company that has a swift emergency response. A water damage restoration company like SERVPRO is available 24x7 for its clients because it is proven that the sooner the response to a water damage event the lesser the damage will be. A company that can respond quickly offers peace of mind and immense confidence to a property owner.

  1. Licensed, Insured, well-trained team

When researching water damage restoration companies, property owners must check if the company is licensed and certified by IICRC (Institute of Inspection, Cleaning, and Restoration Certification). This would ensure the company follows the highest standards of restoration processes. Additionally, the company must be properly licensed and insured in the state. A team that is constantly upgrading its skill-set and following the latest methods of cleaning is the best bet. 



  1. Reviews and references

When a water disaster occurs, it barely leaves time to research and identify the right company. At a time like that, one of the smartest ways to choose a water damage restoration is to ask for references from family, friends, and neighbors. A locally owned and operated company often has enough and trustworthy reviews online and offline. 



  1. Detailed estimate and plan for repairs

A professional water damage restoration company carefully assesses and documents the damage done and the necessary repairs. This estimate helps property owners make the best decisions on how to proceed and enables them to make insurance claims. A methodical and transparent water damage restoration process with reliable cost estimates is necessary for a satisfactory experience.

  1. Navigate insurance claims

An experienced water damage restoration company is likely to cooperate or have a pre-existing relationship with several insurance companies. An estimate created by the specialists helps in filing insurance claims in a timely and simple manner. In a time of crisis like this, every property owner needs a restoration specialist who can help with this potentially frustrating documentation and claim process.

  1. Latest state-of-the-art equipment and techniques

When a water damage event occurs, the latest equipment not only accelerates the restoration process but also ensures accuracy. The state-of-the-art equipment and techniques ensure that no moisture is left hidden in corners and crevices as it could be a potential cause for mold growth. The advanced technology that companies like SERVPRO possess also enables the restoration of important documents, artworks, and photographs that have been damaged by water. 

  1. Respect and professionalism

Every home has been created by its owners with utmost effort and love. When a professional water damage restoration team like SERVPRO enters the premises of a client whose property has been damaged, the foremost thought is to respect every corner and content of the house. The ultimate purpose is to ensure everything that a client values is restored and repaired to the best of the team’s ability. The team must maintain courtesy and sensitivity towards the house and its owners during the restoration process. 

Why SERVPRO?

Faster to Any Size Emergency

No matter where and how big the disaster is, SERVPRO can reach across 1,700 US and Canadian franchise locations and help its customers swiftly. The vast network of resources available to SERVPRO enables it to act immediately and efficiently. The water damage timeline above showcases the various stages of damage and the extent of restoration work it needs. A 24X7 emergency response gives SERVPRO the ability to arrest any disaster quickly and save huge amounts of money, time, and energy. 

Advanced Technology 

SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 

Certified Professionals

The SERVPRO staff is highly trained in fire damage restoration and other restoration services. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For water damage restoration services, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO responds swiftly to water damage at every milestone

8/12/2021 (Permalink)

Blog summary: The SERVPRO team shares the water damage timeline and how it impacts a property at various stages. The blog also discusses how SERVPRO is the right choice for quick and professional restoration of water damage.




SERVPRO responds on time 

The extent of water damage is directly proportional to the amount of time it takes to mitigate and restore the damage. Delayed water damage restoration can escalate a situation from mild to severe within hours and days. SERVPRO shares the water damage timeline and why a 24x7 response service is the best way to minimize damage and save costs.

The water damage timeline

Within Minutes

  • Water quickly spreads throughout the property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

The SERVPRO team can swiftly arrive on-site, assess the damage, and begin the water mitigation process. With the help of powerful pumps and vacuum units, the team can quickly remove hundreds or thousands of gallons from the property. This in turn helps prevent secondary water damage and mold growth. 

Hours 1 - 24

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears, indicating the presence of mold.

With its state-of-the-art technology and 50 years of experience, SERVPRO methodically identifies the issues and documents the water damage restoration process from the beginning till the end. The technicians utilize room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry the property. 

48 Hours to 1 Week

  • Mold and mildew may grow and spread, forming colonies.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

The SERVPRO team provides the service of move-out to homeowners in case of massive restoration work. The threat of shaky structures and the uncontrolled spread of mold colonies often mandate that the owners move out to a safer accommodation while the professionals take care of the damage. 

More Than 1 Week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Once water damage has been occurring for over a week, the risks it poses to the homeowner’s health are compounded. The SERVPRO team carefully assesses the plan of action which includes restoration of important contents, removal of mold, biohazard decontamination, deodorization, and minor as well as major building services. 

This water damage timeline showcases the importance of addressing even a minor water damage situation immediately. Left unchecked, small water damage issues can escalate into larger and more dangerous concerns that eventually cost much more time and money. Moreover, it is very important for homeowners to contact a water damage restoration company such as SERVPRO, which has the resources and the experience, to respond swiftly. 

Why SERVPRO?

Faster to Any Size Emergency

No matter where and how big the disaster is, SERVPRO can reach across 1,700 US and Canadian franchise locations and help its customers swiftly. The vast network of resources available to SERVPRO enables it to act immediately and efficiently. The water damage timeline above showcases the various stages of damage and the extent of restoration work it needs. A 24X7 emergency response gives SERVPRO the ability to arrest any disaster quickly and save huge amounts of money, time, and energy. 

Advanced Technology 

SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 

Certified Professionals

The SERVPRO staff is highly trained in fire damage restoration and other restoration services. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For water damage restoration services, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO Shares Nine Benefits of hiring a Professional Restoration Company

7/14/2021 (Permalink)

Blog summary: This article by SERVPRO discusses the benefits of professional property restoration.

9 Benefits of Hiring a Professional Restoration Company like SERVPRO

After a storm, fire, or water damage to a property, a DIY cleaning may seem tempting but is a recipe for further damage and loss. SERVPRO shares below the benefits of hiring a professional water damage restoration company to help return a property to its original state. 

  • Restore instead of replace

Only a professional team has the expertise and know-how to quickly investigate and identify what can be restored and what simply needs to be replaced. An amateur eye with limited skills and equipment may decide to discard contents that a professional may be able to restore. This enables cost-saving by avoiding replacements, eliminates the need for an insurance claim, and saves precious contents that may have sentimental or legal value.

At the same time, a professional restoration expert would not waste time and money on restoring something unsalvageable. 

  • Distinguish between materials

It takes a professional eye to analyze the different types of surfaces and apply the right cleaning method for optimum results. An amateur cleaning gone wrong won’t just lead to a waste of money but also a permanent loss of the contents. For instance, professionals have the experience to clean and restore a section of drywall, which saves a lot of mess, time, and cost of replacing it. An amateur may not have the skills or the knowledge to address this issue.

  • Work with insurance companies

A professional damage restoration company that works with a property owner can assist with insurance claims from the initial call through the completion of mitigation. Most homeowners don’t have the expertise or the experience in filing insurance claims, which may be required in cases of severe property damage. A professional restoration team offers the additional advantage of commitment and smooth processing of insurance claims.

  • Provide correct estimates

Professional restoration firms provide correct estimates which enables them to process claims quickly and efficiently. The awareness of the most current technologies and methods for the restoration process enables the team to reduce property claims costs. 

  • Offer state-of-the-art equipment

A professional restoration company like SERVPRO has the latest equipment and technology to assess the damage accurately. The complete restoration process is monitored and documented from the beginning till the end. An amateur may hire the equipment but may not have the skill to use it efficiently. This may in turn lead to a lot of time wastage while secondary damage escalates.

  • Upgrade and train

Professional restoration teams undergo constant training and development to stay at par with current industry certifications. This continuous up-gradation keeps the team on top of their game and ensures that property owners experience the most updated restoration process. 

Additionally, a professional restoration company has the business licenses and insurance coverage necessary for such a business.

  • Timely service

A professional water damage restoration company is punctual and accurate in its work. It takes just one call to schedule an appointment with a professional restoration company like SERVPRO that offers its services 24X7. Its competent technicians with their top-notch training and advanced restoration tools can get the job done. Swiftly and accurately.

  • Protect the health

Severe water damage caused by floods or fire extinguishing activity poses a massive risk of secondary water damage such as mold and contaminated water. These adverse conditions can lead to severe health effects. A professional water damage restoration company can remedy the contaminated water situation as well as other related issues. It is important to get a property sanitized and cleaned at the earliest by a professional team to protect one’s health. 

Why SERVPRO?

  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine/NE Tarrant County is constantly updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or surrounding areas can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For water damage restoration, call SERVPRO of Grapevine/NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO suggests immediate steps to check water and mold damage after a storm

5/12/2021 (Permalink)

Blog summary: Discussing the emergency tips that one needs to follow to combat water and mold damage after a storm and the need for professional help to restore a house to its original state



Emergency tips for water and mold damage

Storms can wreak havoc on daily life and cause serious damage to homes and commercial properties. They are accompanied by water as well as mold damage. Specialized equipment and techniques are required to restore properties to their original glory. 

To contain the damage caused by water and mold, professional water restoration companies such as SERVPRO must be contacted to ensure safety and hygiene. Until professional help arrives, here are some emergency tips for water and mold damage control.

Water damage

Flooding and water damage after a storm needs attention within the first 24 hours. SERVPRO suggests the following actions to mitigate water damage:

  1. Click pictures: First and foremost, click pictures of the damage caused by the storm. This digital record of the premises is imperative for any insurance claims and to avoid any hassles at a later date.
  2. Dry it up: Move accessories from floor and table-tops and mop or blot excess water from floors, furniture, and upholstery. Leave the windows open and allow fresh air to circulate. Carpets must be dried within the first two days.
  3. Spot structural damage: Watch out for buckled walls, floors, and ceilings as well as any glass or other dangerous debris on the floor. Stay away from these structural damages until professional help arrives. 
  4. Steer clear of electricity: Do not use any electric or heating appliances that were submerged in water until they have been checked by the local utility. This ensures there are no surprise shocks. 
  5. Protect furniture and furnishings: Place aluminum foil or wood blocks between furniture legs and wet carpeting. Remove wet and/or colored rugs from wet carpeting.
  6. Safeguard expensive art: Move expensive art pieces and other precious items to a dry and safe place until the damage is reversed.
  7. Maintain hygiene: Floodwater is a concoction of dangerous chemicals, human and livestock waste, germs, and other contaminants that can cause effects to health. So it is imperative to maintain hygiene by washing hands with soap and/or using alcohol-based wipes or sanitizers. 

Mold damage 

Mold damage usually accompanies storms and flooding since it thrives on moisture. These spores can multiply swiftly, causing health effects, leading to structural damage and ruining belongings. If mold is suspected, a professional mold remediation company such as SERVPRO must be contacted for successful mold removal. Here are some emergency tips to manage mold until then: 

  1. Avoid the fungus: Stay away from the mold to avoid any health effects that stem from exposure to mold spore exposure. 
  2. Do not attempt removal: Do not touch, blow air on, attempt to dry, or spray any disinfectants on the fungus. The mold removal must be done by a professional, mold remediation company.
  3. Switch off the HVAC: Turn off the HVAC system and fans to halt further dispersal of the spores. 

Why SERVPRO?

  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine/NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill-upgradation at the corporate training facility and also acquire the regular IICRC-industry certification.


For water cleanup and mold removal, call SERVPRO® of Grapevine/NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

Why SERVPRO is a Top Choice for Emergency Restoration Services

3/9/2021 (Permalink)

Blog Summary: The experts at SERVPRO explain why Keller, TX residents may benefit from hiring their professionals to repair and restore damaged buildings, as well as the benefits of emergency restoration services.

SERVPRO of Grapevine / NE Tarrant County offers various emergency restoration services, including water clean-up and water removal, flood clean-up, fire damage restoration services, and mold removal. They also offer commercial cleaning and air duct cleaning services.

The team at SERVPRO understands how overwhelming dealing with damage to a home or business can be. They have the expertise and training to handle any emergency restoration, from storm damage to house fires. 

Why SERVPRO is a Top Choice for Emergency Restoration Services

In the aftermath of a storm, fire, burst pipe, or other disasters, hiring a qualified restoration company to inspect, evaluate, and deal with the damage should be a top priority. An experienced emergency restoration service like SERVPRO brings a great deal of knowledge and skill to the table. 

What makes SERVPRO one of the best emergency restoration companies in the Keller area?

Locally owned

As a locally owned and operated building restoration service, SERVPRO is an integral part of the local community here in Keller. They are ready to respond quickly with whatever commercial cleaning or emergency restoration services are required. Their connection to the communities in Grapevine and the NE Tarrant County area gives them a unique perspective and appreciation for the needs of local home and business owners.

National Resources

As a part of a national network of franchises, SERVPRO responds faster and with more resources than most local companies can. Special Disaster Recovery Teams are also available as an additional resource when a major disaster strikes.

Qualified Restoration Technicians

Cleaning and restoring a home or business requires a crew of highly trained technicians to avoid lingering issues such as mold or odors. That’s why SERVPRO team members are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and undergo ongoing training to stay up to date on the latest in emergency restoration technology and techniques. 

Advanced Restoration Equipment and Techniques

The right tools and equipment are as essential as training and experience when it comes to building restoration services. SERVPRO utilizes the most advanced equipment in the industry, including moisture detection devices, water extraction and drying equipment, odor removal, deodorization, sanitizing, and antimicrobial treatments.

Comprehensive Restoration Services

Many types of property damage end up requiring multiple restoration approaches. For example, storm damage may result in the need for both water removal and mold remediation. 

Because SERVPRO offers a full range of restoration services, they can handle all aspects of the restoration process, regardless of the types of damage incurred. There’s no need to hire a second contractor or deal with multiple insurance claims. In fact, SERVPRO will even help manage the insurance paperwork.

About SERVPRO

SERVPRO of Grapevine and Northeast Tarrant county offers the highest quality emergency building restoration service in the area. From mold removal to fire damage restoration, their highly trained crew is ready to inspect the damage and repair it as quickly as possible. 

Call SERVPRO at (817) 595-2506 for more information about emergency restoration services in Keller, TX, and the surrounding communities. They take pride in being the trusted leader in the restoration industry. 

Contact Information:

SERVPRO of Grapevine / NE Tarrant Co.

1670 Keller Pkwy Ste 209

Keller, TX 76248

www.SERVPROgrapevinenetarrantco.com

Choosing an Expert Storm Restoration Company: Why SERVPRO

2/22/2021 (Permalink)

Blog Summary: SERVPRO offers Keller, TX area residents five reasons to choose SERVPRO technicians to handle their storm restoration.

Choosing an Expert Storm Restoration Company: Why SERVPRO

SERVPRO is a top option for storm damage restoration and cleanup in Keller, Texas, and the surrounding areas. Their comprehensive storm restoration services include water removal, flood cleanup, mold remediation or removal, fire damage restoration, and air duct cleaning. 

What sets them apart from other storm restoration companies? The experts at SERVPRO of Grapevine / NE Tarrant Co. understand how devastating storm damage can be and aim to offer everything home and business owners should look for in a storm restoration company.

5 Reasons to Choose SERVPRO for Storm Damage Restoration  

#1: 24-Hour Emergency Service

Unfortunately, disaster can strike at any time, and when it comes to water damage after a storm, time is of the essence. Every second a structure is exposed to water increases the chances of mold growth. 

That’s why any reputable Keller, TX, storm restoration company should be available and on-call 24-7, including holidays, to help after a storm. 

The professionals at SERVPRO are available 24-hours a day and work to provide storm restoration services for both residential properties and commercial buildings. They respond to calls quickly to minimize damage and, in turn, the costs of cleanup and restoration. 

#2: Certification and Experience

It is very important to have experienced professionals when dealing with water or fire damage. Look for a company with certifications backed up by real-world experience. 

The technicians at SERVPRO are all IICRC certified. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets high-quality standards for restoration companies. Employees at SERVPRO are constantly learning new techniques through e-Classes and certification training. 

They have also served the Keller, TX, area since 1967 and have helped thousands of home and business owners recover from water, fire, and mold damage. 

#3: Advanced Technology

Storm damage restoration is a complex process and requires advanced technology. Choosing a restoration company with the proper tools is crucial to minimizing damage.

SERVPRO only uses the best technology and equipment, including water removal machines, moisture exposing tools, and deodorization materials. They have access to equipment housed in over 1,700 franchises and even have designated disaster recovery teams.

#4: Locally Owned and Operated

Locally owned companies are more invested in ensuring communities bounce back after major storms. Their clients aren’t just clients—they’re neighbors, friends, and family. 

SERVPRO is a nationwide franchise, but each franchise is locally owned. This combination gives home and business owners the best of both worlds: the customer care and localized knowledge that comes with a local company and a large corporation's resources.

5: Familiar with Insurance Requirements

Storm damage restoration can be stressful. However, dealing with insurance providers afterward can be even worse. The best storm restoration companies are familiar with all major insurance providers and provide assistance with the claims process.

The specialists at SERVPRO haven’t just helped countless Texas home and business owners restore their homes and commercial spaces. They have also helped them handle the insurance claims process with well-documented damage reports and billing forms. 

About SERVPRO of Grapevine / NE Tarrant Co.

For all these reasons and more, SERVPRO is the leading choice for water and fire damage restoration in Keller, TX. They specialize in storm damage restoration and cleanup for both commercial and residential properties. Call SERVPRO today at (817) 595-2506, follow them on Instagram, or read more about them on their Google business page.




Contact information:

SERVPRO of Grapevine / NE Tarrant Co.

1670 Keller Pkwy

Ste 209

Keller, TX 76248

https://www.SERVPROgrapevinenetarrantco.com/

New Franchise Ownership!

12/12/2020 (Permalink)

We have an announcement!

Our franchise has had a new change in ownership!! We would love to welcome Derek and Gabby Shaw to our SERVPRO team. They are now the proud owners of our three franchises. It goes without saying that our team is excited about this new change in leadership!

For those that are curious, here is a little bit about the new owners:
Derek was born and raised in Shreveport, LA to humble beginnings. He was instilled with a strong competitive nature that threw him into the corporate world of sales and leadership. Years of success in sales and sales management fueled his desire to be a highly successful entrepreneur. He took on that challenge and became a multi-unit area developer for Nekter Juice Bar in the DFW region that he manages with his wife, Gabby. Gabby was born and raised in southern Louisiana, where she was exposed to the family construction business, led by her grandfather and father. She has held positions in sales, management, and independent entrepreneurial ventures. At each step along the way, she gained valuable knowledge, expertise and leadership skills. During the start-up of the Nektar franchises, Gabrielle gained the experience of overseeing the build-out of the sites and supervising the construction. This experience gave her great insights and expertise as an entrepreneur, which would serve her well as a SERVPRO franchisee. They now proudly reside in Southlake and are fully immersed in the surrounding communities.

We look forward to everyone getting to meet them and work together. Please help us welcome them to the team!

First Steps After Disaster Strikes Your Business

12/8/2020 (Permalink)

dallas tornado disaster 2019 Tornado in Dallas 2019

Natural disasters like tornadoes are unfortunately a reality in the DFW complex, which is why it’s smart to verse yourself in what to do after disaster strikes your business. During 2019 and 2020, the devastating tornadoes in Dallas and Arlington brought lots of disaster to our city, and now is the time to educate yourself to know what to do if something terrible comes your way.

If your business experiences a natural disaster of any type, this is what you should do first.

  1. Stay out of the building until it is deemed safe to enter.

Never ever enter your storefront or office building until professionals deem that it is safe to enter following a disaster like a tornado, a fire, or a severe storm. There may be underlying structural issues that aren’t visible to the eye, and you should never risk your safety and well-being to enter a building without first having it examined post-disaster.

  1. Call for professional disaster restoration help.

In order to have someone assess the damage, rely on the professionals. You can reach SERVPRO of Grapevine/NE Tarrant County at any hour of any day for emergency assistance by dialing (817) 595-2506. Call this number and relay the disaster that has occurred along with your business’s physical location, and after you talk to the operator, wait for help to arrive. There’s nothing that you should do before a professional can properly assess the damage that has occurred and take care of any issues that require immediate action.

  1. Take pictures of the damage for the property insurance claim.

While you wait for the professionals to arrive from a safe distance away from your business’s building, you can take pictures of the damage from afar to document what has happened. These pictures will be important to pass along to your property insurance carrier so you can make a claim after paying your deductible to receive any money back for the damage.

Although it may seem counterintuitive to stay away from your business’s building and do nothing beyond call for help and take pictures to document the damage post-disaster, trust us when we say that doing less is the safest thing to do. Disasters are to be taken seriously, and you should always let the disaster restoration professionals assess the safety of your commercial property before approaching and entering it yourself.


When disaster strikes, SERVPRO of Grapevine/NE Tarrant County is here to help. Ring us at (817) 595-2506 for emergency assessments and restoration services after any disaster.

Immediate First Steps to Take If An Appliance is Leaking

11/25/2020 (Permalink)

Have you ever come home to water pooling on your floor under your sink or by your refrigerator? You may have panicked. Immediate steps to take after a water leak aren’t really common knowledge, so it’s important to educate yourself beforehand so you know what to do if an appliance leaks on you! 

1. After you’ve discovered a water leak, shut off the water to that appliance.

Depending on when you’ve caught the leak, you may be able to avoid the most costly damage. However, it’s always better to be safe than sorry. After identifying a leak, shut off water flow to that appliance so that you can find its source.

2. Unplug nearby electronics.

Any electronics near the leak should also be unplugged and shut off. If the water from the leak appears excessive, turn off the circuit breaker to your home. Give your local electrician a call as well as the restoration professionals to assess the damage and how to proceed. Your safety is paramount.

3. Note where the water appears to be coming from.

Appliance water leaks often can be categorized into three common problems: a drain line leak, a supply line leak, or a burst pipe. A drain line leak stems from a leaky drain that isn’t properly working. This may be fast or slow and can result in bacteria in the line. On the other hand, a supply line leak stems from leaks in your water supply piping that brings water to your appliance.

4. Take pictures for insurance claims. 

Especially if extensive damage has occurred, take pictures of the leak and the subsequent water damage to file an insurance claim with. It’s important that you do this before cleaning up any of the mess so that you have accurate documentation of the leak.

5. Call the professionals. 

While there are ways you can attempt to identify the leak type and resolve it yourself, it’s always a smart investment to call the local plumbing professionals to assess the leak and fix it. If there is damage that needs to be cleaned up, you’ll probably need to contact your local restoration company, too.

If you’re dealing with the aftermath of an appliance water leak in your home, give SERVPRO of Grapevine/NE Tarrant County a call at (817) 595-2506. We’re available 24/7 and have seasoned technicians trained and equipped to handle water damage, fire damage, storm damage, mold, and other disasters.

Local Damage Restoration Company Serves the Grapevine Area

5/13/2020 (Permalink)

Here to Help

Summary: No disaster is too large for SERVPRO of Grapevine/NE Tarrant County. Extensive certifications, intensive training, more tools and equipment, and a broad base of experience equips the team to take on large damage restoration jobs.

SERVPRO of Grapevine/NE Tarrant County is a large loss response team. This designation is quite impressive. It means that the SERVPRO team of Grapevine/NE Tarrant County has achieved significantly higher standards than ordinary damage restoration and recovery businesses.

To be a SERVPRO large loss recovery team, a team must have:

  • Extensive certifications in damage restoration and disaster recovery
  • Intensive training and skilled coordination
  • Logistical preparedness: More equipment, tools, and resources
  • Broader experience involving large loss events and other SERVPRO professionals

In other words, handling a large-scale damage incident or disaster is not their first rodeo.

How is SERVPRO qualified to handle large loss events and disaster recovery?

With over 1700 franchises and more than 50 years of damage restoration and disaster recovery, no job is too large for the SERVPRO team of professionals. At the corporate, regional, and local levels, SERVPRO is poised and ready for any challenge.

SERVPRO is structured at the corporate level to manage, mobilize, and equip an army of damage restoration and disaster recovery specialists.  At the corporate level, the SERVPRO Commercial Large Loss Division is composed of the best of the best in the restoration industry. Its elite large-loss specialists are prequalified and strategically positioned throughout the United States to tackle any size disaster.

Every large loss is supervised by a commercial operations manager who coordinates seamless communication, mobilization, and timely mitigation. SERVPRO can dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor.

Clients for the commercial large loss program include:

  • Municipalities
  • Universities and schools
  • Property management facilities
  • Hospitality industry
  • The Pentagon
  • All commercial and industrial facilities

Clients also include apartment complexes, hotels, factories, distribution centers, warehouses, office complexes, shopping centers, large churches, auditoriums, civic centers, and more.

Examples of large loss response and disaster recovery team events

Large loss recovery includes hurricanes, floods, blizzards, wildfires, and any other large-scale disaster requiring the deployment of large numbers of people, materials, and equipment to meet the challenge.  Here are some disasters that have included the large loss and disaster recovery teams:

  • Tornadoes: Northern Texas (October 2019)
  • California wildfires
  • Hurricanes: Irma, Harvey, Matthew, Sandy, Ike, Katrina, Wilma, Rita
  • Floods: Carolina, Nashville, Chicago, Ohio
  • Blizzards: 2014 Polar Vortex

Extensive certifications

Designation as a large loss recovery team is significant in light of the extensive certification requirements. The elite large loss specialists are prequalified with the following certifications:

  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • IICRC Certified Firm
  • SRT - IICRC Fire & Smoke Damage Restoration Technician
  • WRT- IICRC Water Damage Restoration
  • CCT - IICRC Carpet Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • Mold - Abatement Worker Training
  • ECTP - SERVPRO Employee Certification Training Program
  • SERVPRO - Fire, Water, Carpet & Upholstery Certified
  • HAAG - Roofing Training Certification
  • Successful Subrogation I & II

The benefits of a commercial ERP: Emergency Ready Profile

Every commercial property should plan on some type of incident that requires outside help to resolve.  It could be a water, fire, or storm disaster. By having a plan of action in place prior to any event and including it in the regular training at the office, a business can help minimize the damage and cost if an unplanned water or fire event happens.  SERVPRO, as a free service to any commercial property in Grapevine/NE Tarrant County, would appreciate the opportunity to work with a business to create an Emergency Ready Profile.  It will contain all the critical information to help minimize damages and provide the resources for the employees of the company with property details and information. Such a profile would greatly assist a large loss response team when it responds to a disaster or damage incident at a commercial property.

Conclusion

No job is too large for SERVPRO of Grapevine/NE Tarrant County In the case of a major disaster such as the tornadoes of 2019, the occasional hurricane, or the Winter Vortex of 2014,  The large loss response team is ready. Extensive certifications, intensive training, logistical preparedness, a broad experience, and the full weight of the corporate large loss division make SERVPRO the industry leader in disaster recovery.

For more information about the disaster recovery specialists, contact SERVPRO of Grapevine/NE Tarrant County at (817) 595-2506.

Cleaning COVID-19

3/23/2020 (Permalink)

First, before we get into the nitty gritty, take a big deep breath in through your nose, hold it for a second and let it out through your mouth. Do it one more time for good measure… alright! Let’s talk about COVID-19, and what SERVPRO of Grapevine/NE Tarrant County can do for you during this unprecedented time.

Unless you’re like one of my friends who was hiking several volcanos in the southern hemisphere the last few months, you’ve most likely heard about COVID-19 aka Coronavirus. It’s a novel (new) virus that was first detected in China. It has since spread to all 50 states in the continental United States with 223 cases in Texas as of today, March 23rd, 2020. It’s thought to be spread through person-to-person when a person who’s infected coughs or sneezes. We also know that the virus can live up to 4 hours on copper, 24 hours on cardboard, and 2-3 days on plastics and steel. We still don’t really know a lot about it, but that doesn’t mean that we can’t take precautionary action against the virus in our commercial spaces and homes.

We here at SERVPRO have a lot of years under our belt dealing with biological hazards like viruses, bacteria, fungi, and mold. We perform remediation on homes and businesses affected by mold, sewage, and hoarding situations on a weekly basis. Currently, we are being called on by several businesses and community leaders to help clean, disinfect and sanitize their properties, and we can help you too!

All of our cleanup practices are in accordance with the CDC and local authorities. We also use several products that are considered hospital-grade disinfectants which the CDC recommends the usage of for cleaning similar pathogens. In accordance to the CDC, we here at SERVPRO of Grapevine/NE Tarrant County recommend daily cleaning of the following high-touch surfaces:

  • Tabletops
  • Counters
  • Keyboards
  • Mice
  • Phones
  • Tablets
  • Bathrooms
  • Light Switches
  • Kitchen Areas
  • Water Fountains
  • Fitness Equipment
  • Carpet & Rugs
  • Stair Handrails
  • Doorknobs
  • Shelving
  • Offices & Desktops

We are trained and have the necessary equipment to perform proactive cleaning and disinfectant of your facility or home! Give us a call today to schedule your facility clean. 817.595.2506!

For more information, take a peek at our Coronavirus Resource Page!

We Can Handle Anything!

1/21/2020 (Permalink)

Hotels? No problem! Small offices? No problem at all!

Did you know that we can handle it, big or small? When your commercial property gets hit with an unexpected broken pipe, do you know just exactly who to call? Us of course! Not only do we have the manpower to handle any size of job, we’ve got the equipment too.

This hotel had a pipe burst and affect three stories! On site, we had 300 air movers and close to 45 dehumidifiers – that’s a ton of equipment! The best part is that because we’ve got so much equipment that we don’t have to even worry when it comes to being able to handle other jobs that come in, which means if your commercial office space floods, you won’t have to worry because we’ve got it handled.

So, give us a call today at 817.595.2506!

Time is Money.

1/21/2020 (Permalink)

Besides a natural disaster or a fire, floods can be one of the worst things that can happen to your business. It affects your employee’s productivity – fans are loud, and dehumidifiers are hot making it hard to work in conditions like that. In turn, that means that you could be losing revenue for the time that your business is closed. We know how frustrating that can be: we’ve been there before, after all!

That’s why we work as hard as possible here at SERVPRO of Grapevine/NE Tarrant County, and with equipment that’s been specially designed to make sure that the drying process is quick and easy on you and your employees so everyone can get back to work in a timely manner.

If you’ve been hit by a water loss at your commercial space, give us a call today at 817.595.2506!

A Five-Star Experience Every Time!

11/12/2019 (Permalink)

Guess who’s one of the most highly recommended restoration company in the metroplex? That’s right, it’s us! We don’t need to toot our own horn, because we’ve got over 200 reviews to do that for us between our three franchises. We are really proud of them, because we’ve worked really hard to make sure each and every one of those reviews is well earned. We strive hard to make sure every one of our customers has a five-star experience, no matter the size or type of job. Whether it’s a fire or a water loss, whether it’s a home or a commercial building. We want you to have the same experience no matter what, and if you aren’t happy, we aren’t happy! We want to make it right every time and ensure that you receive the same care and compassion that everyone else has.

So, give us a call today at 817.595.2506!

SERVPROXIDE is the name of the game!

11/8/2019 (Permalink)

SERVPROXIDE is here to save the day! Did you know that we’ve got a super powerful cleaner and it’s one of our very favorite products here at our shop, and we’ll tell you why! SERVPROXIDE is a disinfectant that’s got some serious cleaning powers. It kills harmful viruses, mold, and bacteria and will leave your home or office space clean and healthy. But with such a powerful product is it safe for everyday use? You betcha it is! How you might ask? Well, it’s EPA registered for one, and it has the lowest rating the EPA offers. It’s also a green product, making it 100% biodegradable so you don’t have to worry about the environment either.

So give us a call today at 817.595.2506! We’d love to help ya out!

We Can Handle It!

11/6/2019 (Permalink)

Did you know that we are a Large Loss Response Team? Yep – it’s true! We can handle any size job, whether it’s a five-floor flood in a sky rise in downtown Fort Worth, or a house flood in Grapevine, we’ve got it covered! We have the equipment and the tools to make sure your job is done right and done right every time. Our staff goes through a rigorous training process that ensures that even though each job is unique, it’s handled with the same level of care and attention as all the rest. We have over 850 air movers, so in case your building needs 500, we are sure to have every piece of equipment needed to get your business and home back on track and running as smoothly as possible.

Give us a call today at 817.595.2506 if you find yourself in the midst of a water loss.  

Why SERVPRO: Storm Update

2/12/2019 (Permalink)

We’ve packed up and we’re heading out! Wisconsin has been really good to us, and our team is bringing back tons of funny stories, and good times. But it’s time for us to move on out, and the next stop? Chicago! We are heading out towards the Windy City to help those affected by the polar vortex, and the fact that it’s just plain cold up there. We wish them safe travels!

SERVPRO of Grapevine/NE Tarrant County is part of a special team that helps out people in storm effected areas like much of the North saw during the polar vortex. When disaster hits, we are always ready to jump in and help those out in need. That's what makes us different from the rest of the industry. We love helping people and making a difference in their lives, and making it "Like it never even happened."

If you’ve been hit by a storm, give us a call at 817.595.2506 today!

We Offer a Wide Variety of Services

1/21/2019 (Permalink)

This Grapevine business suffered from huge amounts of water damage. We were able to get everything cleaned up and back to normal!

SERVPRO of Grapevine/NE Tarrant County encompasses a large area that includes the cities of Grapevine, Keller, Southlake, Colleyville, Roanoke, Westlake, and the surrounding communities. We offer many different services to handle any problems that might arise on your property!

  • Water Damage: Water damage is a common problem in homes and businesses, so we know exactly how to deal with it. From burst pipes to rain water and flooding, our team has seen it all! A fast response is critical to preventing further damage, so we pride ourselves on our ability to respond rapidly to water disasters. We use specialized equipment to extract the water and dry out the property.
  • Fire Damage: Fires can be devastating, and they often leave homes and offices covered in a thick layer of soot. In addition to the soot and smoke, water damage is also common due to firefighting efforts. We know how stressful and traumatizing dealing with the aftermath of a fire is, so we are here to guide you through every step and give you peace of mind. We can remove soot from surfaces and get rid of the lingering smell of smoke. We can also use our Esporta machine to restore textiles and fabric such as your favorite shirts or your child’s favorite stuffed animal so that you can get your life back to normal as quickly as possible.
  • Mold Remediation: Mold growth inside a home or office can be hazardous to those living or working inside of the building if it is not left treated. Mold is a tricky thing to get rid of, so you should leave treating the microbial growth to the professionals. Our technicians have been specially trained to get rid of mold and keep it from returning; we even have formulas that have been specifically created to treat the problem.
  • Biohazard Cleanup: Substances such as blood, bile, urine, and other similar fluids can be extremely dangerous to clean up on your own, especially if you are not wearing the proper protective equipment. The technicians at SERVPRO of Grapevine/NE Tarrant county have the proper protective equipment and training to handle anything from crime scenes to kitchen accidents. Biohazard materials also need to be disposed of according to EPA and OSHA standards, or there is a risk f exposing others to harmful substances. Stay on the safe side and let us handle the mess for you.

Catastrophic Events: Hurricanes, tornadoes, winter storms, wildfires, and other large disasters cause millions of dollars in damage, and they are often too much for the SERVPROs in the local area to handle. SERVPRO of Grapevine/NE Tarrant County is a certified Large Loss Team, so we are part of a group that is able to travel to affected areas and assist communities in recovering and rebuilding after a large event. We have extra staff, vehicles, and equipment that allows us to handle over $100,000 in damages. Whenever disaster strikes, we are “Here to help.”

We are IICRC Certified

1/21/2019 (Permalink)

Water damage in the city of Grapevine, Texas. We complete all jobs to meet IICRC standards.

The IICRC, or Institute of Inspection Cleaning and Restoration, is the most trusted independent name in the restoration industry. They have developed industry-accepted standards, language, and terminology that enables the industry to communicate more effectively and make sure the correct procedures are being followed. SERVPRO of Grapevine/NE Tarrant County has taken special classes and exams as part of our IICRC certification. This certification helps you rest assured that your damages and losses are being handled by some of the industry’s most dedicated professionals.

No matter the size of the loss, we always complete every single job to meet the IICRC’s lofty standards. Whether you live in Grapevine, Southlake, Keller or anywhere in the area, your job will be completed to the highest standards in the industry. When you are trying to protect your home or business from water damage or fire damage, you need to be sure that every step has been completed correctly. Call us today at 817-595-2506 to see how our expert technicians can make any damage look “Like it never even happened.”

Why Should You Choose SERVPRO: Dakota

11/8/2018 (Permalink)

Dakota is one of our Production Managers here at SERVPRO of Grapevine/NE Tarrant County, and is easily one of the hardest working people that we know. His attention to detail and expertise in the field make him a stand out leader, and his desire to help our customers during a rough patch really shows with each job that we do. Dakota has been with us for two years and is certified in WRT, ASD, CDS and Lead Renovator which means he can help you out with pretty much everything.

When he’s not working, he enjoys spending time playing disc golf with his friends and coworkers, playing with his dog, going to concerts and spending time with his family.

To schedule an appointment with us today and meet Dakota, give us a call at 817.595.2506

Why You Should Choose SERVPRO: Jessica

11/8/2018 (Permalink)

Jessica is our Office Manager here at SERVPRO of Grapevine/NE Tarrant County. She is a strong willed, and dedicated person with an eye for detail and a fantastic work ethic. She has a fantastic dense of humor that makes a positive impact on both employee and customer’s days. She has been with us for a year but has over 16 years of experience in the restoration industry, making her a knowledgeable go-to for any question big or small. She is IICRC, WRT, and T&M training certified, and is an Xactimate queen! 

In her free time, she loves to write, watch movies and binge tv, and spend as much time as possible with her four-year-old son (who we think looks just like her)!

To schedule an appointment with us give us a call today at 817.595.2506

Why Should You Choose SERVPRO?

11/7/2018 (Permalink)

Every day at SERVPRO we get asked by our customers: “Why SERVPRO?” We, of course, can give you statistics and show you our outstanding reviews from Google. But that just paints a picture of what we do – and how we do it. But to us, the answer of “Why SERVPRO” goes a bit deeper and we can find it in our staff.

Our staff is filled with amazing people, and each person brings unique qualities to our team. You’ll be hard pressed to find a day where someone isn’t laughing or telling some sort of story. We’re so much more than just a team, we’re a family here at SERVPRO of Grapevine/NE Tarrant county and we are proud of that fact. In the following blog posts we will be showcasing members of our family – letting you learn a little more about them, and why SERVPRO is the best team to handle your disaster.