Step 1: 24 Hour Emergency Contact 

As soon as you call us, the water restoration process begins! We are ready to help 24 hours a day, 7 days a week, and 365 days a year (Yes! This means Thanksgiving and Christmas too!). When dealing with water damage, it’s important to act as quickly as possible to prevent further damage, potential microbial growth, and further contamination making it an unsafe environment for your family. As soon you hang up your phone, we have a team on the way to your home. You can check out our team and see exactly who will be coming to your home here, to give you a peace of mind.

We Answer the Phone Ready to Help
Call Today - (817) 595-2506

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Grapevine / NE Tarrant Co. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment