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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO: What are the common causes of water damage in hotels?

9/17/2021 (Permalink)

Blog summary: This SERVPRO blog dives into the usual causes of water damage in hotels that homeowners must watch out for.

Causes of water damage in hotels

A hotel requires constant maintenance and inspection to ensure there are no unpleasant surprises for the guests or the staff. The image and revenue of a hotel are dependent on its aesthetic and functional appeal. A minor leak left unaddressed in a hotel can damage the structure and expensive interiors, ruin guests’ possessions, affect electrical wiring that can become a fire hazard, and entail a massive repair cost that may or may not be covered by insurance. Consequently, all this means unhappy clients and damaged reputation. SERVPRO shares the common causes of water damage in hotels that hotel owners should watch out for.

  1. Floods: Floods are a phenomenon that can’t be controlled or stopped. The only thing hotel owners can do is ensure the safety of their guests, prepare for the forecast floods, and wait to restore their property after the storm has subsided.
  1. PTAC room: A packaged terminal air conditioner offers central air conditioning to the complete area. These systems often become overworked due to the spacious indoor areas that need to remain cool 24x7. This wear and tear can lead to water leaks and eventual water damage to the property. Regular inspection can ensure any initial leak is detected and arrested before matters get out of hand. A delayed correction of the situation could mean expensive repairs later on. Timely services and repairs ensure the cooling system is in prime condition and works effectively. 
  1. Faulty appliances: Electrical appliances like air conditioners, refrigerators, washing machines, and dishwashers are often worn out in hotels due to the high number of guests at one point in time. It is crucial to maintain these appliances regularly to ensure there are no water leaks or complete collapse of the equipment. The leak from these appliances can damage floors and walls, not to mention carpets and other expensive items.
  1. Old or burst plumbing pipes: This happens to be the most common cause of water damage in all commercial and residential buildings. And hotels have a massive and widespread plumbing network to ensure a constant supply of water throughout the property and across the day. Often, water leaks from rusty or old pipes in a hidden area like inside a wall, near the toilets, or underneath a sink remain undetected for weeks in the absence of a protocol for inspection. This can lead to extensive damage and disrupt the functioning of the hotel. The management needs to ensure a constant inspection of plumbing to avoid water damage. 
  1. Sewage backup: Sewage backup is a category 3 or black water damage. This water is severely contaminated due to its contact with human waste. It poses severe health effects to all inhabitants. The duration of exposure to this water and the porosity of the materials affected determines the damage costs. Some flooring materials and furnishing may be beyond rescue even by professional help especially if there is a delay in restoration activities. 
  1. Accidents and pranks: This is another reason hotels suffer from major losses. Even an innocent prank can lead to major damages. A bathtub flooding, for instance, can cause leaks in all the rooms below. The best practice is to ensure that the hotel is impeccably clean and well-maintained to avoid such accidents. Additionally, adequate insurance coverage can be very helpful in cases of severe damage.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is constantly updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For commercial water damage restoration, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO: Smoke and residues that fires result in

9/17/2021 (Permalink)

Blog summary: This SERVPRO blog talks of the various types of smoke and residues that fires leave behind in homes. This information is intended to help homeowners identify them and address them on time.

Types of smoke and residues fires leave behind

When the fire is extinguished, the damage in the house is not limited to the damage caused by the actual flames. Smoke and soot can also cause visible and invisible damage. SERVPRO shares how to identify soot and smoke damage.

  1. Synthetic: Synthetic, oil-based materials such as plastics and fabrics burn to produce thick black smoke. This smoke leaves behind a smeary residue that can be very messy if not cleaned properly. This could include everything from window coverings, furniture, carpets, and electronics. When synthetic materials burn they produce a cloud of thick black smoke and a residue that clings to objects and walls.

Vacuuming is usually the preferable option followed by dry-chem sponge cleaning.

  1. Protein: Kitchen fires caused by the burning of proteins such as meats and beans often leave behind a yellowish-brown residue that looks like grease. This grease can cling to painted surfaces and wood causing permanent discoloration. The removal of this residue must be done using chemicals formulated for protein-based residues. 
  1. Natural or dry smoke: The burning of natural products such as wood and paper produces a dry powdery residue that is greyish-black in color. These are easier to clean up compared to synthetic or protein residues. Since this residue is so fine, it can fall easily into cracks and crevices, obscured from view. If not cleaned properly the odor may remain. Vacuuming with a bristled brush, followed by dry-chem sponge cleaning are the recommended methods.
  1. Wet Smoke: Wet smoke is caused by the burning of rubber or plastic. It occurs during a slow-burning fire with a low temperature. The odor it leaves behind is extremely strong. Moreover, cleaning the thick residue is a time-consuming and tedious process that requires professional help. 
  1. Soot 

Soot is almost always the result of a fire. It’s a powdery black substance that occurs when the fuel source doesn’t burn completely. Soot ionizes and sticks to all different types of surfaces and is very difficult to clean and remove. This fine powder can even get stuck in the HVAC system and get distributed throughout the building. Soot inhalation can pose serious health effects to the inhabitants if not checked properly. Thorough removal of soot, smoke, and the odor by a professional fire restoration specialist such as SERVPRO is recommended after a fire to ensure complete safety.  


Faster to Any Size Emergency

No matter where and how big the disaster is, SERVPRO can reach across 1,700 US and Canadian franchise locations and help its customers swiftly. The vast network of resources available to SERVPRO enables it to act immediately and efficiently. The water damage timeline above showcases the various stages of damage and the extent of restoration work it needs. A 24X7 emergency response gives SERVPRO the ability to arrest any disaster quickly and save huge amounts of money, time, and energy. 

Advanced Technology 

SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 

Certified Professionals

The SERVPRO staff is highly trained in fire damage restoration and other restoration services. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For fire damage restoration services, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO responds swiftly to water damage at every milestone

8/12/2021 (Permalink)

Blog summary: The SERVPRO team shares the water damage timeline and how it impacts a property at various stages. The blog also discusses how SERVPRO is the right choice for quick and professional restoration of water damage.

SERVPRO responds on time 

The extent of water damage is directly proportional to the amount of time it takes to mitigate and restore the damage. Delayed water damage restoration can escalate a situation from mild to severe within hours and days. SERVPRO shares the water damage timeline and why a 24x7 response service is the best way to minimize damage and save costs.

The water damage timeline

Within Minutes

  • Water quickly spreads throughout the property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

The SERVPRO team can swiftly arrive on-site, assess the damage, and begin the water mitigation process. With the help of powerful pumps and vacuum units, the team can quickly remove hundreds or thousands of gallons from the property. This in turn helps prevent secondary water damage and mold growth. 

Hours 1 - 24

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears, indicating the presence of mold.

With its state-of-the-art technology and 50 years of experience, SERVPRO methodically identifies the issues and documents the water damage restoration process from the beginning till the end. The technicians utilize room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry the property. 

48 Hours to 1 Week

  • Mold and mildew may grow and spread, forming colonies.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

The SERVPRO team provides the service of move-out to homeowners in case of massive restoration work. The threat of shaky structures and the uncontrolled spread of mold colonies often mandate that the owners move out to a safer accommodation while the professionals take care of the damage. 

More Than 1 Week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Once water damage has been occurring for over a week, the risks it poses to the homeowner’s health are compounded. The SERVPRO team carefully assesses the plan of action which includes restoration of important contents, removal of mold, biohazard decontamination, deodorization, and minor as well as major building services. 

This water damage timeline showcases the importance of addressing even a minor water damage situation immediately. Left unchecked, small water damage issues can escalate into larger and more dangerous concerns that eventually cost much more time and money. Moreover, it is very important for homeowners to contact a water damage restoration company such as SERVPRO, which has the resources and the experience, to respond swiftly. 


Faster to Any Size Emergency

No matter where and how big the disaster is, SERVPRO can reach across 1,700 US and Canadian franchise locations and help its customers swiftly. The vast network of resources available to SERVPRO enables it to act immediately and efficiently. The water damage timeline above showcases the various stages of damage and the extent of restoration work it needs. A 24X7 emergency response gives SERVPRO the ability to arrest any disaster quickly and save huge amounts of money, time, and energy. 

Advanced Technology 

SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 

Certified Professionals

The SERVPRO staff is highly trained in fire damage restoration and other restoration services. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For water damage restoration services, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO recommends fire safety tips for common electrical appliances

8/12/2021 (Permalink)

Blog summary: SERVPRO talks about fire safety tips that homeowners can follow to prevent fires due to malfunctioning appliances.

Appliance fire safety tips

Modern technology and innovative equipment have simplified lives tremendously. From simple chores to complex tasks, almost all chores are now being performed by advanced machinery and technology. This comfort is accompanied by the risk of electrical fire hazards in homes. According to the US Fire Administration, 25,000 electrical fires are recorded every year. SERVPRO of Grapevine suggests important tips that can help prevent electrical appliance fires.

Here are some fire safety tips for some of the common home appliances:

  1. Washing Machine 
  • Ensure the washing machine is properly connected and grounded.
  • Follow the manufacturer’s operating instructions.
  • Do not overload the washing machine.
  • Maintain the plastic components on the interior of the door that are responsible for releasing the detergent. Faulty ones cause water to leak over the machine’s internal wires, resulting in a fire.
  • Dry the clothes that have come in contact with flammable substances, such as gasoline or paint thinner, before washing them.
  1. Clothes Dryer
  • Ground the dryer and keep the nearby area free of combustible substances.
  • Always use a lint filter and clean the lint from the screen and around the drum before or after each use.
  • Vent dryers directly outside using rigid or flexible metal venting materials. The air exhaust vent pipe must be unrestricted and the outdoor vent flap opens freely.
  • Clean out the lint from the vent pipe once a year or more often if clothes take longer than normal to dry.
  • Opt for metal vent pipes to ensure proper airflow.
  • Get gas dryers regularly inspected by a qualified professional.
  1. Electric or Gas Ranges
  • ??Remove grease or other flammable debris from the burner, stovetop, or oven. 
  • Never leave combustible items near ovens.
  • Always supervise the range when cooking and switch it off when leaving the kitchen.
  • Roll up sleeves, tie back long hair, and wear non-slip footwear when cooking.
  • Before using the range, make sure it doesn’t smell of gas inside the oven or near it. If it does, open a window and call a professional immediately.
  • Make sure the oven and the hood are safely connected.
  • Install safety devices such as stove safety guards, stove knob stops, and stove locking straps, especially in a house full of kids.
  • Be careful and alert when frying, grilling, boiling, or broiling.
  • Turn pot handles inward to avoid accidentally knocking a pot off the stove.
  • Never pour water over a grease fire as this can encourage the flaming oil to spread swiftly and uncontrollably. Use a powder fire extinguisher, baking soda, salt, or wet rags to douse the flames.
  • Install a smoke alarm designed for kitchens to avoid false alarms during normal cooking activities.
  1. Refrigerator
  • The fridge must be powered as safely and efficiently as possible.
  • The power cord and electrical outlet must be inspected for wear and tear.
  • Clean the back of the fridge or freezer regularly. Accumulation of dirt at the back of the appliance is one of the most common causes of fridge fires.
  1. Dishwasher
  • Never leave the dishwasher on when going to bed or before leaving the house.
  • Avoid using extension cords. Use a grounded wall socket to power the dishwasher.
  • Check the plastic components that release the detergent on the interior of the door. If these components are damaged, the water can leak over the machine’s internal wires, causing a fire.
  1. Electric Heater
  • Keep heaters at least 3 feet away from flammable materials like paper, drapes, or carpet.
  • Place heaters on a stable, horizontal surface (preferably on the floor). Do not put it on any furniture.
  • Keep heaters away from the bathroom and away from water.
  • Never touch the heater with wet hands as it can cause electrical shock.
  • If the cord, plug, and wall outlet are hot to the touch, unplug the heater immediately and call a professional for an inspection.
  • Never leave a heater unattended, especially with kids and pets as they may knock it down or get accidentally burnt upon touching the hot surface.
  1. Microwave Oven
  • Always use microwave-safe dishes. Never use aluminum foil or metal in a microwave oven, as they can ignite a fire. 
  • Do not use microwaves for drying or sterilizing baby bottles, clothes, or blankets.
  • Clean the food debris, grease, or stains regularly from the microwave and its outer edge.

Every piece of equipment that operates on electricity or gas presents safety risks. In addition to the above-described general safety tips, you need to take some special precautionary measures for every individual appliance in your home.

To ensure electrical fire safety, you are recommended to register newly bought appliances on the manufacturer’s website – this way, you will receive updates on safety information about your household appliance, as well as notifications if the product is recalled.

Following these safety tips ensures that fires due to negligence are avoided as much as possible. For fire restoration services, call the SERVPRO team to restore the house to its original glory.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine/NE Tarrant County is constantly updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or surrounding areas can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For fire damage restoration, call SERVPRO of Grapevine/NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO’s seven tips to stay safe once the storm is over

8/12/2021 (Permalink)

Blog summary: SERVPRO explains why homeowners should be cautious even after the storm is over. The blog shares several measures that people in hurricane-struck areas must follow.

Tips to stay safe after the storm has passed

A storm can be a devastating experience but the aftermath can be equally destructive. Even after the tumultuous winds have subsided, the torrential rains have ceased, and the lightning has died, the danger remains. There are unimaginably harmful situations that persist until the restoration work is not over, inside homes as well as outside. SERVPRO, a storm restoration service, shares several precautions to stay protected even after the storm is over.

  1. Avoid stagnant water

Standing water is a common phenomenon after the hurricane has passed. Flash flooding commonly accompanies a hurricane and can knock down power lines. This allows for electrical currents to pass through the ground and standing water. It is imperative to avoid wading or driving through stagnant water as it could be hiding a sinkhole trap or an electrocution threat. These puddles of standing water are also breeding grounds for bacteria and mosquitoes and may contain sharp objects that can be seriously harmful. 

  1. Switch off gas connection

Ideally, gas pipes should be turned off in anticipation of a hurricane, especially if it’s unlikely to be used. Any smell of leaking gas must be followed by an immediate switching off of the home’s main gas valve. A burst gas pipe could lead to highly toxic air inside the house and entails severe damage to life and property. 

  1. Beware of carbon monoxide poisoning

After a storm dissipates, there may be power outages lasting for a while. The use of generators is not uncommon. However, carbon monoxide (CO) is a threat that homeowners must watch out for when the use of generators is rampant. CO can replace the oxygen in the air quickly and can lead to suffocation and death. It is crucial to keep the generators at a safe distance from windows, doors, vents, and garages that are attached to the house. A CO detector comes in handy as it can raise an alarm before CO could pose a threat. 

  1. Use clean water

There is a likelihood of power loss after a hurricane. This means that the electronic filtration system that cleans the district or city’s water is non-operational. Therefore, the tap water is no more safe to drink, clean, or cook with. One of the main items on a hurricane preparedness checklist is storing bottled water. If the list has been followed, the availability of clean and safe water would not be an issue. 

  1. Avoid hazardous debris

After a hurricane, debris such as fallen trees, roof tiles, window panes, and many other materials pose a hazard. Sharp edges or rusty nails in these items can prove dangerous. If the debris has been spotted, it's advisable to steer clear of it and not take any risks, especially as all medical centers will be overwhelmingly crowded and busy. 

  1. Return home when it’s safe

Homeowners must return home after an evacuation only when it is deemed safe by the authorities. Stay updated about the evacuation procedures on local news channels, the status of the areas of concern, and the return of power. After a hurricane, returning to normal life takes time. 

  1. DIY repair

In case the homeowners remain in the house during the hurricane, they must check for damages and protect themselves and the house from any further harm. For instance, a broken window or a leaking roof can be temporarily repaired by the homeowners to the best of their ability. Any material procured for these repairs can be claimed during insurance. Keep a record of all the receipts of expenses made during this time.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is constantly updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For storm damage restoration, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO Shares Nine Benefits of hiring a Professional Restoration Company

7/14/2021 (Permalink)

Blog summary: This article by SERVPRO discusses the benefits of professional property restoration.

9 Benefits of Hiring a Professional Restoration Company like SERVPRO

After a storm, fire, or water damage to a property, a DIY cleaning may seem tempting but is a recipe for further damage and loss. SERVPRO shares below the benefits of hiring a professional water damage restoration company to help return a property to its original state. 

  • Restore instead of replace

Only a professional team has the expertise and know-how to quickly investigate and identify what can be restored and what simply needs to be replaced. An amateur eye with limited skills and equipment may decide to discard contents that a professional may be able to restore. This enables cost-saving by avoiding replacements, eliminates the need for an insurance claim, and saves precious contents that may have sentimental or legal value.

At the same time, a professional restoration expert would not waste time and money on restoring something unsalvageable. 

  • Distinguish between materials

It takes a professional eye to analyze the different types of surfaces and apply the right cleaning method for optimum results. An amateur cleaning gone wrong won’t just lead to a waste of money but also a permanent loss of the contents. For instance, professionals have the experience to clean and restore a section of drywall, which saves a lot of mess, time, and cost of replacing it. An amateur may not have the skills or the knowledge to address this issue.

  • Work with insurance companies

A professional damage restoration company that works with a property owner can assist with insurance claims from the initial call through the completion of mitigation. Most homeowners don’t have the expertise or the experience in filing insurance claims, which may be required in cases of severe property damage. A professional restoration team offers the additional advantage of commitment and smooth processing of insurance claims.

  • Provide correct estimates

Professional restoration firms provide correct estimates which enables them to process claims quickly and efficiently. The awareness of the most current technologies and methods for the restoration process enables the team to reduce property claims costs. 

  • Offer state-of-the-art equipment

A professional restoration company like SERVPRO has the latest equipment and technology to assess the damage accurately. The complete restoration process is monitored and documented from the beginning till the end. An amateur may hire the equipment but may not have the skill to use it efficiently. This may in turn lead to a lot of time wastage while secondary damage escalates.

  • Upgrade and train

Professional restoration teams undergo constant training and development to stay at par with current industry certifications. This continuous up-gradation keeps the team on top of their game and ensures that property owners experience the most updated restoration process. 

Additionally, a professional restoration company has the business licenses and insurance coverage necessary for such a business.

  • Timely service

A professional water damage restoration company is punctual and accurate in its work. It takes just one call to schedule an appointment with a professional restoration company like SERVPRO that offers its services 24X7. Its competent technicians with their top-notch training and advanced restoration tools can get the job done. Swiftly and accurately.

  • Protect the health

Severe water damage caused by floods or fire extinguishing activity poses a massive risk of secondary water damage such as mold and contaminated water. These adverse conditions can lead to severe health effects. A professional water damage restoration company can remedy the contaminated water situation as well as other related issues. It is important to get a property sanitized and cleaned at the earliest by a professional team to protect one’s health. 


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine/NE Tarrant County is constantly updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or surrounding areas can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For water damage restoration, call SERVPRO of Grapevine/NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO: Common Causes of Leaking Toilets and How to Prevent the Potential Water Damage

7/14/2021 (Permalink)

Blog summary: The SERVPRO article educates about the causes of a leaking toilet as well as how to identify the problem and fix it.

8 causes of a leaking toilet

Ignoring a little leak in the toilet can quickly lead to a water damage situation that will not only cost money but a lot of time and inconvenience. However, homeowners can prevent this unnecessary escalation by being alert about the obscure leaks and being aware of the possible causes of these leaks. SERVPRO shares the various causes behind a leaky toilet that can be controlled if addressed in time.

  • Damaged Flapper

The flapper is a rubber or plastic part that holds a seal to keep the water in the tank, a barrier between the tank and the bowl. When the flapper returns to its resting position, the tank fills with water again.

Flappers disintegrate over time. As they warp, crack, or break they are unable to control water flow between the tank and bowl. In this case, water often leaks from the tank into the bowl, creating an annoying, trickling sound. This silent leak is often hard to detect but it shows up on the inflated water bill.

Homeowners must watch out for any trickling sounds in the toilet. Once the bowl fills, you should not be able to notice any water trickling into it.

In case of a damaged flapper, homeowners can easily fix it at a low cost and prevent bigger water damage. 

  • Erratic Flapper

A toilet flapper in good condition may still not be functioning effectively. Often, flappers get stuck in the open position, allowing water to continually flow from the tank into the bowl. 

Homeowners can identify this problem when the flushing handle feels limp and unresponsive. Check that the flapper is connected to the flushing handle. The replacement flapper, the mechanism that moves the handle up and down, may need to be replaced.  

  • Cracked Supply Line

With time or due to high pressure, the cold-water supply line that inputs water into the toilet’s tank may crack. This will become evident when there is water pooling around the toilet on the floor. If not addressed promptly by a professional plumber, this can advance into a flood situation. 

To repair this without professional help, the water supply needs to be switched off, the cracked supply line must be removed cautiously, it should be coated with plumber’s tape, and then securely attached to the water valve and toilet. Be careful not to overtighten and test the new line to confirm there is no leak anymore.

  • Cracked Tank

The presence of water on the floor around the commode indicates a cracked or broken tank. In this scenario, it is best to install a new toilet. Putty and sealants are only temporary fixes. A new toilet will ensure peace of mind. 

  • Bad Float

The float sits on top of the water in the tank, monitoring the water level and disengaging the supply when it reaches a certain level. An overflowing tank is usually indicative of a bad float. 

Repairing the float is simple enough as a replacement float simply slips into place without tools or any effort.

  • Rusted Fill Valve

If the tank is still overflowing after the above checkpoints, a corroded or damaged fill valve may be the culprit. The valve along with the float controls the amount of water that flows into the tank. 

Replacing the valve is a little more tricky than replacing a float. Since there are multiple pieces to check and replace, it is ideal to shut off the water and await professional help. 

  • Broken Connectors

When connectors lose their seal, water lands up on the bathroom floor. Check for broken connectors and amend the situation swiftly to avoid water damage.

Replacing connectors is simple but may require a plumber’s assistance. It is advised to choose high-quality replacement parts to have longer-lasting protection from leaks.

  • Bowl Damage

A hairline crack in the toilet bowl can expand into something more severe and lead to water leakage on the bathroom floor. Putty or glue is useless to seal cracks in porcelain or ceramic bowls and heightens the risk of spilling unhealthy wastewater on the floor. 

If a structural part of the toilet is cracked and leaking, replacing the entire toilet is the best bet.

In case of water damage caused by leaking toilets, homeowners must contact a professional water damage restoration company such as SERVPRO to help mitigate and reverse the damage.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is constantly updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For water damage restoration, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO: Identify the Usual Fire Hazards in Industrial Buildings and Follow Some Tips to Mitigate the Risk

7/14/2021 (Permalink)

Blog summary: The article by SERVPRO shares in detail how industrial fires are caused and how business owners can prevent these catastrophes by following certain tips.

Common industrial fire hazards and tips to prevent industrial fires

Industrial facilities have numerous heat sources and flammable materials that heighten the risk of fire by leaps and bounds. SERVPRO investigates the usual suspects of fire in industrial complexes and general precautions to prevent fire damage.

  • Electrical Fire Hazards

The majority of the fires every year in industrial buildings are attributed to worn-out, defective wiring or overloaded circuits. Business owners must watch out for the following signs:

  • Worn extension cords

  • Exposed wiring

  • Broken power tools

  • Overloaded outlets

  • Static discharge

  • Greasy or dusty electric motors or machines

The key to the prevention of these disastrous fires lies in training the personnel, maintenance of electrical components, and following best practices. Some of the precautions are:

  • Don’t overload electrical equipment or circuits.

  • Unplug equipment when not in use.

  • Avoid using extension cords, and consider them temporary solutions.

  • Use antistatic equipment where required by NFPA or OSHA.

  • Implement a feasible and “no-consequence” reporting system to encourage electrical fire risk reports.

  • Flammable Liquids

Certain substances commonly used in industrial settings can ignite with the slightest spark, or even by static electricity. Industrial fires are often the result of explosions of flammable materials, such as rocket fuel, acrylic acid, and crude oil.

Here a few preventive tips that workers must follow: 

  • Store solvents, paint, paint thinner, gasoline, and any other flammable liquid in OSHA-approved containers in a well-ventilated area, far from heat sources.

  • Ground containers must safely discharge static electricity.

  • Spills must be cleaned up immediately.

  • Spray painting must be limited to special fireproof booths.

  • Be aware of the safety information for every liquid on the premises. Refer to the material safety data sheet (MSDS) that accompanies such products.

  • Unless heating flammable materials for work, all ignition sources must be kept as far away as possible.

  • Personal protective equipment must be available, especially when liquids and gases are involved. 

  • Compressed Gases

Since compressed flammable gases can ignite at below room temperature, even a small leak can cause a fire. The following tips are helpful when dealing with compressed gas:

  • Inspect cylinders of compressed gas regularly for leaks.

  • Store cylinders in temperatures below 50 degrees Celsius.

  • Turn off the ignition source before extinguishing a flame from a flammable gas.

  • Hot Work

Hot work usually refers to welding and torch cutting, but it may also include brazing, burning, heating, and soldering. Sparks and molten material can reach temperatures greater than 1000°F and easily travel more than 35 feet - thereby becoming a huge fire hazard.

The following protocol must be followed to mitigate the fire risk: 

  • Wear fire-resistant protective clothing.

  • Follow orders on the hot work permit.

  • Weld only in areas with fire-resistant flooring or use protective shields.

  • Use containers of water or sand to catch slag.

  • Hang fireproof curtains on open doors or windows for protection.

  • Create and follow a written permit system for all hot work projects, even when permits aren’t required. 

  • Assign a safety professional to supervise the work, especially when using outside contractors

  • Clear the area of flammable or combustible materials including dust, liquids, and gases.

  • Train personnel on the hazards associated with hot work, any site-specific hazards, the proper policies and procedures, and the use of safety equipment.

  • Housekeeping Practices

A clean work area is a safe work area. Poor housekeeping practices can become a cause of fires and following the below mentioned practices can mitigate this risk:

  • Sweep up dust, lint, sawdust, and scraps.

  • Dispose of combustible waste in covered, airtight containers.

  • Unclutter the areas around machinery, stoves, heaters, and other equipment and remove all trash and cartons.

  • Use non-flammable cleaners.

  • Keep incompatible or inflammable substances away from each other.

  • Keep the sprinklers and exits free and unblocked at all times.

  • Combustible dust

Combustible dust is any fine material that can catch fire and explode when mixed with air. Everything, including food, dyes, chemicals, and metals has the potential to be combustible in dust form. A highly deadly yet overlooked fire hazard, combustible dust is a major cause of fire in almost every industry. 

The best way to mitigate this fire hazard is by following good housekeeping practices and preventing the accumulation of dust to a level that may be considered a fire hazard.

  • Equipment and machinery

Heating and hot work equipment, especially poorly installed, operated, and maintained furnaces can become fire hazards. Additionally, the friction between the moving parts of mechanical equipment also poses a fire risk.

Business owners can prevent these fire hazards by following these tips:

  • Follow cleaning and maintenance procedures for each piece of equipment, including lubrication.

  • Create awareness among workers.

  • Run an efficient cleaning and housekeeping system.

  • Maintain the equipment regularly to avoid this fire hazard.


SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 

With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.

The SERVPRO staff is highly trained in fire damage restoration and other restoration services. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For commercial fire damage restoration services, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO shares the six usual suspects of water leakage in commercial spaces

6/13/2021 (Permalink)

Blog summary: The SERVPRO article talks in detail about the causes of water leakage in commercial buildings that can lead to serious water damage if not checked in time.

Common causes of water leakage in commercial properties

Commercial buildings tend to use larger amounts of water than residential buildings owing to the sheer volume of people who visit the premises. Water costs in general are already high in commercial spaces but can become painfully exorbitant if there are unaddressed water leaks. 

Awareness of the common causes of water leaks is the first step towards preventing them. SERVPRO of Grapevine / NE Tarrant County, a commercial water damage restoration company, shares the usual suspects of water leakage in commercial buildings:

  1. Roof leaks

Roof leaks pose a grave structural damage risk and can lead to major water leaks that may prove expensive, if not addressed on time.  

  1. A nonfunctional drainage system: One square foot of water on the roof is equivalent to five pounds per inch of water. If the drainage system fails, property owners should seek commercial roof repairs to reroute the standing water.
  2. Damaged flashing: Flashing undergoes continual expansions and contractions as the temperatures fluctuate, leading to potential tears in the flashing as the roof disintegrates.
  3. Deteriorating roofing membranes: Roofing membrane acts as a seal that protects the interiors from outside water. As the roof ages, roofing membranes can split, blister, crack or shrink. 
  4. Damaged shingles: Shingles can get damaged or blown away in strong storms, allowing water to enter the building.
  5. Ice dams: These are ridges of ice at the roof edges that may form and prevent melting snow from draining off. This blocked water may eventually find its way into the building
  6. Gas lines, HVAC units, vents, drains, and pipes: These often run across rooftops, requiring proper securing to prevent leaks inside the commercial property. 

Rain collars, flashing, pipe boots, and field wraps are effective mechanisms to avoid leaks. 

  1. Plumbing leaks

Water pipes are often found inside the walls of commercial constructions while other plumbing pipes are located underground. 

  1. Burst pipe: A pipe that is cracked or corroded will eventually burst and lead to extensive water damage. 
  2. Appliance hose rupture: Hoses on appliances such as washing machines, dishwashers, and air conditioning units may get ruptured due to corrosion or general wear and tear as they age. 
  3. Sprinkler activated: Fire-suppression sprinklers may get activated after a fire has been doused causing water damage.
  4. Frozen pipes: During freezing temperatures, pipes can also leak due to frozen water passage. A 1/8-inch crack in a pipe can release up to 250 gallons of water a day.

Timely maintenance of the plumbing system can prevent these mishaps from occurring.

  1. Basement leaks

Minor foundation leaks can explode into a massive, sudden water issue in the guise of floods and structural damage. The reasons could be:

  1. Poor waterproofing systems
  2. Inferior concrete quality
  3. Defects or damage to the waterproofing membrane
  4. Insufficient slope

These waterproofing failures allow seepage from clogged drainage, broken pipes, groundwater level rise, and even water features of the above-ground landscaping.

The structural integrity of the basement will be seriously threatened by the high moisture level, as the chloride content of the concrete will cause severe corrosion problems.

  1. Plumbing fixture leaks

Plumbing fixtures in commercial buildings, such as toilets and sinks, are extensively used and are, therefore, more likely to spring a leak.

  1. Leaking faucets are usually the result of a worn or damaged component. If the rubber washers that create a watertight seal in the faucet, for instance, wear out, the seal will fail and the faucet will leak. 
  2. Toilets in commercial buildings (especially ones with public restrooms) wear quickly, allowing water leaks to occur. Common causes of toilet leaks:
  • A flapper that doesn’t create a solid seal will allow water to leak from the toilet tank drain
  • A fill valve that doesn’t shut off when the toilet tank is refilled will continue to send water into the tank.

These common problem areas can be addressed by repairing on time to avoid even costlier repairs and replacement.

  1. Clogged drains

Commercial kitchens and toilets struggle with improper items being rinsed down the drainage system. This results in massive amounts of waste and other debris being flushed down the drains, which often clog the systems and slow the drainage. 

This eventually backs up and leads to leakages, which may warrant a professional water damage restoration.

  1. Ceiling leaks

Failure of waterproofing membranes in bathrooms and other wet areas of high-rise buildings can lead to dampness and seepage. Damp patches appear on the ceiling on the lower floor and the dripping water can lead to mold growth and structural damage.

Keeping an eye out for these tell-tale signs can prevent a lot of unnecessary damage. 

Leak detection systems 

The best bet against water leaks is a commercial water leak detection system, passive or active. The common systems used by commercial buildings are:

  • Wireless water leak detectors – The building is retrofitted with wireless sensors that spark a local alarm and deliver notifications by phone, text, and email to the building managers in case of a leak.
  • Cloud-based sensors – Cloud-based sensors are placed at sites of potential leaks – sinks, toilets, basements, and plumbing chases. These collect data from all units into a single portal to be monitored by the building operators.
  • Automated sensors – These advanced water leak sensors automatically shut off the water supply in certain applications in the event of a leak.

In case of water damage, commercial businesses must contact commercial cleaning service companies such as SERVPRO of Grapevine / NE Tarrant County for swift and efficient water damage restoration.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For commercial water damage restoration, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO suggests several measures business owners should consider in preparation for storm season

6/13/2021 (Permalink)

Blog summary: The SERVPRO article discusses the seven steps commercial property owners should take to reduce the impact of storms on their properties.

7 steps to protect commercial property from storms 

The damage caused by storms can be devastating to lives and businesses. But business owners can take certain measures before the storm arrives to avoid the worst-case scenario. 

SERVPRO of Grapevine / NE Tarrant County shares some measures commercial property owners can take to mitigate the damage that storms can cause:

# 1 Review the insurance policy

Businesses evolve every year and so do their insurance needs. Working with an insurance provider to understand the current and requisite coverage needs of the business can save a lot of regret and money later. Knowing the limitations and benefits of the insurance will help take the necessary upgrades. Cross-checking the tenants’ mandatory insurance requirements and proofs would be advisable. 

# 2 Make a disaster preparedness plan

Disaster preparedness planning involves identifying organizational resources, determining roles and responsibilities, developing policies and procedures, and planning activities to reach a level of preparedness that allows timely and effective response in case a disaster occurs. 

This must be a documented action plan that everyone can refer to in the event of a storm. It can include instructions on outdoor preparation, such as storing all loose and therefore dangerous items, as well as protecting indoor property, such as computers and equipment.

# 3 Identify the threats

Every property has a vulnerable spot(s). Investing time to understand the various threats that storms can pose to a property is a worthwhile investment. This knowledge can lead to a well-researched and accurate plan that will help correct the vulnerabilities and mitigate the damage. 

Business owners can refer to the Flood Map Service Center (FEMA) to determine the probability and extent to which a property can experience damage from flooding and storm surges. It is usually a good idea to enlist the expertise of a licensed storm damage restoration company to inspect and maybe retrofit the property to enable enhanced protection from storms.

# 4 Plan in advance

In anticipation of the storm season, business owners can accomplish several tasks well in advance to save time and minimize stress:

  1. Employee contact list: Having a handy list of employees that can be easily accessed

outside the office can be very helpful during and after an emergency event. 

  1. Other contacts: A list can be compiled of other individuals or organizations that may need to be communicated with, such as major clients, insurance companies, suppliers, and contractors.
  2. Emergency communication strategy: Brainstorming and devising a customer-facing communications strategy for emergencies would be brilliant planning. This can prevent loss of customers during the emergency period and enable the team to directly update customers about the pre and post-storm plans.
  3. Insurance pictures: Detailed photos or videos of the property can prove extremely useful during insurance claims in case of storm damage. 

# 5 Stock emergency supplies

Unexpected storm incidents may lead to employees and other individuals being stuck at the premises. At the beginning of the storm season, it is wise to replenish the storm supply list. Non-perishable items; storm necessities such as batteries, portable radios, flashlights, and first-aid kits; and functional generators and fuel in case of power loss are some of the emergency supplies to stock to ensure support for those who may get stranded. 

# 6 Review last-minute tasks

Once a storm warning has been sounded, there are a series of tasks that can be done to mitigate the damage. Here are a few tasks the SERVPRO team recommends: 

  1. Clear drains, gutters, and downspouts to enable smooth drainage during the storm
  2. Secure or remove antennas or other movable objects on the roof
  3. Move displays and outdoor signs indoors
  4. Clear loose objects from desks and tabletops
  5. Remove wall hangings
  6. Protect important documents in a safe, elevated place
  7. Switch off and disconnect electrical appliances and equipment
  8. Close windows and board them up if required
  9. Lock up all the entrance points securely before exiting

 # 7 After the storm 

Once the storm is over, there are important steps that will need to be taken. Business owners must ensure that their employees or building managers have detailed instructions on the plan of action after the storm passes. 

For instance, if the property has suffered storm damage, a Disaster Recovery team such as SERVPRO must be contacted to assess the property before personnel is allowed back into the building. 


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine/NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For storm damage restoration, call SERVPRO of Grapevine/NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

What are the main causes of fires in commercial buildings according to SERVPRO, a fire restoration company?

6/13/2021 (Permalink)

Blog summary: SERVPRO, a fire restoration company, discusses the top causes of fires in commercial spaces and the precautions business owners can take to avoid or control them.

The common causes of fire in commercial buildings

Fire damage can set back a business by thousands of dollars not only in the property damage and repair and replacement costs but also in the loss of business activity. 

Fire protection must always be a primary concern of all businesses. SERVPRO of Grapevine / NE Tarrant County shares the causes of fire in commercial spaces that business owners should be aware of so they can protect themselves and mitigate the risks:

  • Cooking equipment

Any business that serves food, including restaurants, is likely to have a kitchen area. The high cooking temperatures, flammable oils and grease, and the fast-paced nature of commercial kitchens are concrete contributors to fire risks. Statistically, cooking accidents are the top cause of commercial fires.

It is imperative to train the personnel in equipment operations as well as fire prevention and suppression procedures. 

  • Heating equipment

Depending upon the climate, commercial buildings require heating for several months of the year. There are several reasons why heating equipment is a potential cause of fires:

  1. Overheating

  2. Improper installation 

  3. Lack of maintenance 

  4. Combustible materials in the vicinity of the equipment

A regular check of heating equipment for any wear and tear is essential to prevent any mishaps.

  • Electrical and lighting equipment

Electricity is always accompanied by an inherent fire risk. The usual causes of a commercial fire due to electrical and lighting equipment may be:

  1. Old or defective wiring

  2. Overloaded circuits and systems

  3. Loose connections

  4. Faulty fuses

  5. Imbalanced electrical loads

  6. Other electrical or lighting problems that lead to overheating or sparks that ignite a fire

  7. Electrical codes being violated by unqualified personnel or building contractors during the construction phase

  8. Boiler rooms being used as storage facilities with flammable materials and furniture

All lighting and electrical should be operational, up-to-code, and adequate for the needs of the facility in order to prevent electrical fires. The staff must also be trained on the dos and don’ts of electricity usage.

  • Smoking materials

Smoking is not allowed indoors or within 25 feet of buildings anymore. This is not just due to the risk of health conditions like asthma and lung cancer but also because of the risk of igniting a fire. 

Improper disposal of lighted cigars, cigarettes, and other smoking materials can spark fires. Even though the rate of fires caused by smoking materials has declined in recent years due to the falling popularity of cigarettes and the introduction of “fire-safe” cigarettes with reduced ignition strength, smoking remains the top five causes of commercial fires

Ensuring cigarettes are extinguished and disposed of safely is imperative. 

  • Arson

An intentional fire occurs as a result of the deliberate misuse of a heat source. Arson is a fire started with malicious, criminal intent.

Shockingly and sadly, intentional fires are very common, causing maximum property damage, and resulting in more civilian injuries and deaths compared to other fires. This is because these are planned events that are usually played out in the late afternoon or night when the response time is delayed. 

The usual spots where these commercial fires can be started are dumpsters, garbage cans, bathrooms, and garages. Keeping these areas clear is generally a good policy.

Installing security cameras, fire alarms, and fire suppression systems is the most effective way to control these mishaps.

Precautions to be taken

All these aforementioned causes of fire can be controlled to some extent by taking the following precautions:

  • Creating a proper fire-suppression plan

  • Training the building managers and other employees on fire safety procedures

  • Routine inspection to reduce fire hazards

  • Well-maintained fire alarm and sprinkler system

In case of fires, business owners can contact professional fire restoration companies such as SERVPRO of Grapevine / NE Tarrant County to restore their property to its original state. 


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine / NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 

  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.

  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For fire damage restoration services, call SERVPRO of Grapevine / NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO suggests immediate steps to check water and mold damage after a storm

5/12/2021 (Permalink)

Blog summary: Discussing the emergency tips that one needs to follow to combat water and mold damage after a storm and the need for professional help to restore a house to its original state

Emergency tips for water and mold damage

Storms can wreak havoc on daily life and cause serious damage to homes and commercial properties. They are accompanied by water as well as mold damage. Specialized equipment and techniques are required to restore properties to their original glory. 

To contain the damage caused by water and mold, professional water restoration companies such as SERVPRO must be contacted to ensure safety and hygiene. Until professional help arrives, here are some emergency tips for water and mold damage control.

Water damage

Flooding and water damage after a storm needs attention within the first 24 hours. SERVPRO suggests the following actions to mitigate water damage:

  1. Click pictures: First and foremost, click pictures of the damage caused by the storm. This digital record of the premises is imperative for any insurance claims and to avoid any hassles at a later date.
  2. Dry it up: Move accessories from floor and table-tops and mop or blot excess water from floors, furniture, and upholstery. Leave the windows open and allow fresh air to circulate. Carpets must be dried within the first two days.
  3. Spot structural damage: Watch out for buckled walls, floors, and ceilings as well as any glass or other dangerous debris on the floor. Stay away from these structural damages until professional help arrives. 
  4. Steer clear of electricity: Do not use any electric or heating appliances that were submerged in water until they have been checked by the local utility. This ensures there are no surprise shocks. 
  5. Protect furniture and furnishings: Place aluminum foil or wood blocks between furniture legs and wet carpeting. Remove wet and/or colored rugs from wet carpeting.
  6. Safeguard expensive art: Move expensive art pieces and other precious items to a dry and safe place until the damage is reversed.
  7. Maintain hygiene: Floodwater is a concoction of dangerous chemicals, human and livestock waste, germs, and other contaminants that can cause effects to health. So it is imperative to maintain hygiene by washing hands with soap and/or using alcohol-based wipes or sanitizers. 

Mold damage 

Mold damage usually accompanies storms and flooding since it thrives on moisture. These spores can multiply swiftly, causing health effects, leading to structural damage and ruining belongings. If mold is suspected, a professional mold remediation company such as SERVPRO must be contacted for successful mold removal. Here are some emergency tips to manage mold until then: 

  1. Avoid the fungus: Stay away from the mold to avoid any health effects that stem from exposure to mold spore exposure. 
  2. Do not attempt removal: Do not touch, blow air on, attempt to dry, or spray any disinfectants on the fungus. The mold removal must be done by a professional, mold remediation company.
  3. Switch off the HVAC: Turn off the HVAC system and fans to halt further dispersal of the spores. 


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine/NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill-upgradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For water cleanup and mold removal, call SERVPRO® of Grapevine/NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO and the six-step water-damage restoration service

5/12/2021 (Permalink)

Blog summary: Discussion on how the water damage restoration process works and how SERVPRO handles this process from the beginning till the end.

Know the steps to restore a property after water damage

Water damage can fall into various types and has several causes that lead to it. Therefore, every water damage event requires a professional and customized solution that can be summed up in a six-step process below. 

Water restoration companies like SERVPRO utilize a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end. 

Step 1 Emergency contact: This is the first step towards restoring the property. Contact a water restoration company that can respond to the emergency within 24 hours, which will help prevent any further damage.

Once a call is made to SERVPRO, the specialist will ask questions to help determine the equipment and resources that the restoration team will need to carry.

  • Name and contact information
  • Insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Step 2 Inspection and water damage assessment: A 360-degree inspection of the water damage will determine a successful plan of action.

The team at SERVPRO will take the following steps during the damage analysis:

  1. Identify and stop the water source

The source of moisture must be closed before any restoration or drying of the building can be conducted. The experts will also check for contaminated water.

  1. Identify the type of water

The categorization and classification of water damage - clean water, gray water, and black water - is imperative to a successful restoration as per industry guidelines. The level of contamination of the water will decide the restoration processes that must be used.

  1. Survey the extent of the water damage and inspect the premises

The extent of damage and the spread of moisture is checked to ensure proper and complete restoration. In addition, a holistic safety inspection is conducted for issues like lead or asbestos.

  1. Move or block furniture

Furniture and property contents are moved and items are blocked to help prevent rust or furniture stains on wet carpet.

Step 3 Water removal/extraction: Powerful vacuums and pumps are used to remove hundreds or thousands of gallons of water during the water removal process. 

  1. Move-out/pack-out

In case extensive restoration or cleaning is required, SERVPRO can conduct an organized, efficient move-out to protect belongings from further damage.

  1. Emergency water removal

The technicians initiate the water removal process almost immediately. Water removal helps reduce drying time and prevent secondary water damage as well as mold and bacterial growth. Powerful submersible pumps in addition to industrial-strength wet/dry vacuums are used. 

  1. Inspect the carpet pad and carpet

This inspection helps determine if these items should be removed to protect the subfloor.

  1. Water removal equipment

SERVPRO uses a range of meters to measure moisture saturation; infrared cameras to detect hidden moisture; submersible and gas-powered pumps to extract high-level water and; truck-mounted and portable extraction units for efficient water removal.

Step 4 Drying and dehumidification: A surface may appear dry, but may still be wet to the touch upon further inspection as most building materials and flooring are porous and retain water.

  1. Drying/dehumidification

Room measurements, temperature, and relative humidity are used by SERVPRO experts to determine the optimal number of air movers and dehumidifiers to dry the property. The progress is monitored with moisture meters to reach acceptable drying goals.

  1. Monitor floor and walls

These structures are inspected for moisture levels to monitor the drying process. 

  1. Drying equipment

Secondary water damage such as swelling and warping of floors, walls, and furniture is prevented by using industrial-grade dehumidifiers. Evaporation of moisture is encouraged with high-speed air movers.

Step 5 Cleaning and sanitizing: Water damage also affects belongings like furniture, clothing, and personal items. Therefore, thorough cleaning and sanitization are imperative.

  1. Contents restoration

SERVPRO specializes in restoring contents damaged by fire, water, or mold and makes restoration an economical process. Below are the services offered for cleaning.

  • Dry Cleaning
  • Wet Cleaning
  • Spray and Wipe
  • Foam Cleaning
  • Abrasive Cleaning
  • Immersion Cleaning
  1. Odor removal and deodorization

Technicians identify and eliminate, not just mask, offensive odors by using industrial-grade air scrubbers and fogging equipment.  

  1. Sanitizing treatments

Depending upon the requirement, antimicrobial, antibacterial or disinfectant treatments may be used to sanitize the property.

  1. Disposal

SERVPRO will remove and dispose of damaged materials with guidance from the property owner and its insurer.

Step 6 Restoration: The last step is restoring the property to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels or it could include major reconstruction, such as rebuilding entire rooms of a home or business.

  1. Emergency building services

SERVPRO provides the following building services in case the property has been damaged by a storm or water. The immediate concern may include temporary protective measures to prevent additional damages.

  • Board-Up
  • Roof Tarp
  • Temporary Fencing
  • Move-Out/Pack-Out
  • Temporary Warehouse Space
  1. Repairs and minor building services

The following building and repair services may be necessary to restore the property to pre-water damage condition. 

  • Drywall Removal and Installation
  • Hardwood Floor Repair
  • Tile Floor Repair
  • Painting
  • Carpet Repair and Installation
  1. Building services and reconstruction

One qualified company to handle both the initial water damage mitigation and rebuilding the affected areas can save time and keep costs low. SERVPRO can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine/NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill-upgradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For water cleanup and mold removal, call SERVPRO® of Grapevine/NE Tarrant County today at  (817) 595-2506 or e-mail at office@SERVPROheb.com

SERVPRO shares emergency tips and services needed after fire

5/12/2021 (Permalink)

Blog summary: SERVPRO shares emergency tips after fire damage and the fire restoration services that are necessary to bring a property back to its original state.

Emergency tips for fire damage

Fires can be traumatic for families and businesses alike. Once the firefighters are done, the mess that remains can seem daunting. A reliable, timely, and efficient fire restoration process that includes cleaning and fire debris removal through deodorization and air purification is crucial. Since fires are usually extinguished by water, a water cleanup would also be required to avoid secondary damage. 

However, until a fire restoration company such as SERVPRO comes to the rescue, follow some of the emergency tips:

  1. Limited movement: Refrain from moving around in the house to prevent soot particles from being embedded into upholstery and carpets.
  2. Cleanliness: Keep hands clean to avoid further soiling of upholstery, walls, and woodwork.
  3. Cover the furnishings: Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  4. Prevent spoilage: If electricity is off, empty freezer and refrigerator and prop doors open.
  5. Coat the chrome: Clean and protect chrome with a light coating of petroleum jelly or oil.
  6. Save the plants: Wash houseplants on both sides of leaves to allow them to breathe.
  7. Protect from smoke: Change HVAC filter and tape double layers of cheesecloth over air registers.
  8. Do not clean: Walls, carpets, upholstery, appliances, and garments need to be assessed professionally before choosing the method of cleaning and repair. An incorrect method of cleaning may ruin belongings or leave behind a smoke odor.
  9. Dispose of food and beverage: Canned or packaged products found near the fire, heat or water need to be discarded.
  10. Shock prevention: If the ceiling is wet, avoid turning on any fixtures since the wiring may be damaged.

What are the services required after fire damage?

Ideally, any fire restoration company like SERVPRO should include fire, smoke, and soot recovery in its repertoire of services. Recognizing different types of smoke and their behavior patterns is vital to proper restoration.

  1. Structural Cleaning – After smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. A fire restoration company such as SERVPRO will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect different types of surfaces in the structure. Depending on the amount of soot, the cost of recovery can be reduced by cleaning lighter soot deposits. In other cases, surfaces are cleared of soot to ensure the new paint adheres properly to the surface. 
  1. Cleaning – All of the restorable contents including rugs, furniture, draperies, and upholstery must be professionally cleaned and deodorized. This is preceded by carefully inspecting and testing all fabrics to determine appropriate cleaning methods. SERVPRO can provide both wet or dry cleaning services.
  1. Deodorization – Various deodorization methods are available to eliminate offensive odors left by fire or smoke damage after locating the source of the odor. 


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Grapevine/NE Tarrant County is always updating its fleet and equipment so clients in Southlake, Grapevine, Keller, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For fire restoration services, call SERVPRO® of Grapevine/NE Tarrant County today at (817) 595-2506 or e-mail at office@SERVPROheb.com

Tips For Assessing Wind and Water Roof Damage and Deciding When to Call in Professional Storm Damage Restoration Services

4/23/2021 (Permalink)

Blog Summary: The experts from SERVPRO provide a guide to visible and structural signs of roof damage due to water and wind after a storm. The tips detail the effect that storm winds and rain have on roof coverings and surfaces, and the importance of professional storm damage restoration to remedy the potential long-term deterioration.

Most roofs are designed to withstand severe weather for decades, but powerful winds and relentless rain take a toll during extreme storms. In Texas, storm damage restoration is an essential service. It is best to know what to do when signs of roof damage become obvious, and one place to start is with storm damage restoration professionals, like SERVPRO.

How to Identify Roof Damage and When to Get Storm Damage Restoration Services

Wind and water are major concerns when it comes to roof damage after a severe southern storm. However, the signs of wind or water damage are not always apparent to the naked eye. It is best to assess the condition of the roof regularly and look for these issues:

#1 Signs of Wind Damage

Authorities generally classify damaging winds as exceeding 50 miles per hour, and there are two types of damaging winds:

  • Rotational winds include the winds expected in tornadoes
  • Straight-line winds commonly arrive during severe thunderstorms or hurricanes

Severe winds also fall under the classification of gusts or sustained winds. While gusts damage the roof if shingles or gutters pull loose, the sustained (high) winds do the most damage to a home or business.

Inspecting a roof after a severe storm is crucial, especially if leaking or other signs appear once the weather clears. Missing shingles are an obvious sign of damage, and cracked or already peeling shingles will be at the most significant risk of ripping off when high winds approach. The roof and ceiling suffer serious damage when exposed to the elements this way. 

When a roof is new, it is not unusual to see the loss of granules from the roof following a storm. Granules rub off new shingles as the loose shingles flap in the wind. It creates horizontal lines of granule loss as the rubbing shingle comes into contact with other surfaces.

Visible water leakage is another sure sign of roof damage. Leaks will often appear in the ceiling of the building as patches or spreading dampness. When there are signs of leakage, it also indicates potential damage to the shingles and the roof’s underlayment. Severe deterioration may even result in rainwater flooding into the attic and upper rooms of the building.

#2 Signs of Water Damage

Moisture is a terrible aspect inside any residential or commercial building. It might be water driven into the building by the high winds or seeping moisture as a result of standing water. If left unchecked, this water damage can be destructive, unhealthy for the building’s occupants, and expensive to repair.

Damage to the roof may not be apparent but looking in areas where water pools after heavy rain is a good place to start. Pooling indicates an issue in that area of the roof. The storm damage restoration team will also check around any chimneys and vents that use flashing to keep out the rain.

When water floods surfaces like the floor or the wall insulation, mildew and mold may cause health effeects. Developing organic matter in these hard-to-reach places is an urgent matter, and water restoration companies like SERVPRO become a vital service.

Storm Damage Restoration Professionals at SERVPRO

SERVPRO of Grapevine provides high-quality commercial cleaning service and building restoration service throughout Tarrant County. They are also one of the top fire restoration companies and mold remediation companies in the region.

The services include:

  • commercial water damage, 
  • flood cleanup, 
  • fire damage restoration service, 
  • air duct cleaning service, 
  • water removal, 
  • water cleanup, and 
  • mold removal. 

Visit SERVPRO of Grapevine, TX, at 1670 Keller Pkwy. Ste 209, Keller, TX, 76248. Or contact their professionals at (817) 595-2506 for more information.

Four Steps to Take While Waiting for Commercial Restoration Services to Arrive After Water Damage to Residential Or Commercial Property

4/23/2021 (Permalink)

Blog Summary: SERVPRO offers four essential steps immediately after discovering commercial water damage in Keller, TX. While waiting for the arrival of commercial restoration services, follow this advice for containing the damage, filing the insurance claim, and contacting a professional cleanup service.

Commercial restoration services become necessary for many reasons, and one common occurrence is water damage. A professional building restoration service mitigates floods caused by a storm surge or excessive rain, appliance leaks, burst or leaking pipes, and roof leaks. Business owners need to know what to do in these scenarios, especially while waiting for the commercial restoration services team to arrive.

4 Steps to Take Immediately Following Water Damage to Commercial Property

Many events could result in serious water damage, but all of them require a prompt commercial cleaning service to set the property right again. 

#1 Switch Off the Water Mains

When a property owner discovers water damage, Step One is always to find the source. If the problem is still active, such as a burst pipe or leak, shut down the water source. The company may need to call a professional plumber to control the water or close the water main before continuing. 

Water leakage can happen anywhere in a commercial or residential building for various reasons. If the source is not apparent, a professional service may need to help with a diagnostic search through the area. 

#2 Confirm the Water Source

If a leaking or a burst pipe is the issue, closing the water source will prevent further issues. If not, Step Two is finding other possible sources of the water damage. Important checks include walls and the roof, where pipes pass through, and various openings could present challenges.

Enlisting a water damage cleanup and restoration professional is crucial when a commercial building has suffered water damage. It can be dangerous with floors weakened by standing or running water, and collapse could result in possible injuries. There are also risks with fiberglass insulation, asbestos, and mold spores.

#3 Call the Insurance Company

Step Three is for the business owner to notify their insurance company about water damage and start a claim. Some commercial property policies may not cover water damage, so it is crucial to ask for details about the building’s policy coverage. Documenting the damage with photographs is also essential.

#4 Contact A Water Damage Restoration Expert like SERVPRO

Step Four is to find reputable commercial restoration services in the area, like SERVPRO. Sufficient expertise in water removal and water cleanup is essential. 

Commercial water restoration companies like SERVPRO have years of experience to cover cleanup, water removal, drying out processes, and tear-out aspects of commercial restoration services in Keller, Texas. They safely complete dry out and removal tasks, minimizing damage and the risk of exposure. The commercial restoration service also offers emergency service and mold remediation as one of the industry’s most reliable fire restoration companies.

Reliable Commercial Restoration Services with SERVPRO

SERVPRO of Grapevine is one of the most trusted water damage restoration and mold remediation companies in the area. The professional team is ready to assist with any water damage, from air duct cleaning service to mold removal, commercial water damage, and fire damage restoration service. 

Contact SERVPRO for reliable assistance at (817) 595-2506. Their professionals are happy to assist with more information about commercial water damage restoration, flood cleanup, and mold removal in Southlake, TX. They work from 1670 Keller Pkwy. Ste 209, Keller, TX, 76248.

A Brief Look at the Different Types of Water Damage and Potential Water Damage Restoration Solutions in Keller, Texas

4/23/2021 (Permalink)

Blog Summary: The professionals at SERVPRO present the case for water damage restoration in three categories with common examples of how this water damage may affect a residential or commercial property. They also explore how water restoration companies handle commercial water damage.

Water damage restoration is essential to any commercial or residential building, and the service comes in many forms. Understanding the types of water damage and the unique water removal or water cleanup solutions is crucial to keeping the property in good working order for years to come.

Why Water Restoration Companies Offer the Most Effective Solutions

Water and fire restoration companies excel at flood cleanup and commercial water damage services, and there are numerous other solutions available. The types and causes of water damage vary, and emergency mold removal or a Category 3 water damage problem will certainly need professional intervention from a company like SERVPRO.

#1 Three Types of Water Damage

Category 1 water damage restoration generally involves pipes that have broken, an overflowing sink, or rainwater. The water is “clean,” posing minimal health risks to people and the environment as long as it abates within 48 hours. After that point, exposure to contaminants could raise the water damage to the next category.

Category 2 water damage mostly involves greywater or pooling. The water is not potable and may contain chemical waste, such as detergents or soap. Greywater easily fosters the growth of microbes, so there is a greater health risk, and the problem needs swift intervention.

Category 3 water damage is the most dangerous situation, involving sewer water or flow contaminated with oil, grease, urine, and other harmful substances. This “blackwater” quickly becomes a cesspool for viruses, bacteria, and other toxic microbes and allergens. A blackwater leak is exceptionally unhealthy in both a residential and commercial setting.

#2 Four Common Water Damage Causes


One of the significant causes of water damage emanates from a damaged roof. High winds and excessive rain damage the roof in various ways. However, it may go unnoticed for days, even weeks. 

During that period, water enters cracks or openings, pooling and soaking into wood and insulation. It then enters the space and damages the ceilings below. Signs of a leak from the roof include bowing of the ceiling and wrinkled paint on the walls.


Another source of water damage is from appliances that malfunction, such as the dishwasher or the washing machine. Whether it is a slow leak over time or a significant burst in the pipes, it can cause a great deal of destruction to the floor, wiring, and wall insulation.


Sewage malfunction is even more serious than straightforward water damages. It is vital to call a commercial cleaning service immediately after a blackwater leak. A sewage backup is extremely dangerous to the health of the building’s occupants because of the bacteria involved.


One of the most common problems is a leaking pipe. Toilets, sinks, bathtubs, even sprinkler systems can spring a leak, causing endless damage within the walls, floors, ceilings, and cupboards. Mold is the most common result, often discovered before the source of the leak becomes apparent. 

A musty smell in a room is a sure signal that mold may be lurking. If so, it is best to contact professional water damage restoration services like SERVPRO immediately.

Water Damage Restoration Services from SERVPRO

The professionals at SERVPRO of Grapevine, offer years of experience in building restoration service as one of the most reliable water damage restoration and mold remediation companies in the area. Their fire damage restoration service and air duct cleaning service are also top-rated, with skilled technicians to deal with a range of emergency damage issues.

Call SERVPRO today at (817) 595-2506 to request an inspection of a water-damaged commercial or residential property. Alternatively, visit the SERVPRO team at 1670 Keller Pkwy. Ste 209, Keller, TX, 76248 for more information.

Commercial Property Water Removal

4/5/2021 (Permalink)

Water is the single most long-term destructive substance in the indoor environment. Water may dissolve or weaken building materials, damage floors and ceilings, and cause microbial growth if water damage restoration is not implemented quickly and professionally.

When water from a leak, flood, storm, or activated fire sprinklers is present at your place of business, step one is to remove the water immediately. The faster the water is extracted the less damage to the building structure and contents. In many situations, simply removing most of the water is not enough. Water trapped in carpet pad, under the flooring and behind the walls can cause permanent damage if not properly dried out in a timely manner.

Once the majority of water is removed, dehumidifiers and air movers will be placed by technicians in necessary areas of the building to finish the dry out process. Combining water removal, with dehumidification and air circulation aids in the prevention of microbial growth from expanding and growing. 

A SERVPRO manager will walk the property with the owner or manager and adjuster explaining the water damage restoration process and answering any questions they may have about removal of property, items and demo.

At SERVPRO of Grapevine and N.E. Tarrant County we are here for your water and fire needs 24 hours a day 7 days a week. Call us at 817-595-2506

Helping to make it “Like it never even happened.”

Why SERVPRO is a Top Choice for Emergency Restoration Services

3/9/2021 (Permalink)

Blog Summary: The experts at SERVPRO explain why Keller, TX residents may benefit from hiring their professionals to repair and restore damaged buildings, as well as the benefits of emergency restoration services.

SERVPRO of Grapevine / NE Tarrant County offers various emergency restoration services, including water clean-up and water removal, flood clean-up, fire damage restoration services, and mold removal. They also offer commercial cleaning and air duct cleaning services.

The team at SERVPRO understands how overwhelming dealing with damage to a home or business can be. They have the expertise and training to handle any emergency restoration, from storm damage to house fires. 

Why SERVPRO is a Top Choice for Emergency Restoration Services

In the aftermath of a storm, fire, burst pipe, or other disasters, hiring a qualified restoration company to inspect, evaluate, and deal with the damage should be a top priority. An experienced emergency restoration service like SERVPRO brings a great deal of knowledge and skill to the table. 

What makes SERVPRO one of the best emergency restoration companies in the Keller area?

Locally owned

As a locally owned and operated building restoration service, SERVPRO is an integral part of the local community here in Keller. They are ready to respond quickly with whatever commercial cleaning or emergency restoration services are required. Their connection to the communities in Grapevine and the NE Tarrant County area gives them a unique perspective and appreciation for the needs of local home and business owners.

National Resources

As a part of a national network of franchises, SERVPRO responds faster and with more resources than most local companies can. Special Disaster Recovery Teams are also available as an additional resource when a major disaster strikes.

Qualified Restoration Technicians

Cleaning and restoring a home or business requires a crew of highly trained technicians to avoid lingering issues such as mold or odors. That’s why SERVPRO team members are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and undergo ongoing training to stay up to date on the latest in emergency restoration technology and techniques. 

Advanced Restoration Equipment and Techniques

The right tools and equipment are as essential as training and experience when it comes to building restoration services. SERVPRO utilizes the most advanced equipment in the industry, including moisture detection devices, water extraction and drying equipment, odor removal, deodorization, sanitizing, and antimicrobial treatments.

Comprehensive Restoration Services

Many types of property damage end up requiring multiple restoration approaches. For example, storm damage may result in the need for both water removal and mold remediation. 

Because SERVPRO offers a full range of restoration services, they can handle all aspects of the restoration process, regardless of the types of damage incurred. There’s no need to hire a second contractor or deal with multiple insurance claims. In fact, SERVPRO will even help manage the insurance paperwork.


SERVPRO of Grapevine and Northeast Tarrant county offers the highest quality emergency building restoration service in the area. From mold removal to fire damage restoration, their highly trained crew is ready to inspect the damage and repair it as quickly as possible. 

Call SERVPRO at (817) 595-2506 for more information about emergency restoration services in Keller, TX, and the surrounding communities. They take pride in being the trusted leader in the restoration industry. 

Contact Information:

SERVPRO of Grapevine / NE Tarrant Co.

1670 Keller Pkwy Ste 209

Keller, TX 76248


Fire Damage Restoration Tips: What to Do While Waiting for Your Contractor

3/8/2021 (Permalink)

Blog Summary: Navigate the restoration process with ease by following SERVPRO’s four tips for preparing for fire restoration services while waiting for your contractor, from addressing safety concerns to minimizing the chance of further damage. 

The first step in the fire restoration process should always be calling a trained professional. However, many homeowners find themselves at a loss for what to do after that.

The experts at SERVPRO put together this list of things to do while waiting for a fire restoration contractor to help with that. They also stress that no one should enter the building until it has been cleared for entry by the fire department. 

SERVPRO of Grapevine / NE Tarrant Co. is a local leader in the fire damage restoration industry. In addition to fire restoration, they offer a wide range of other emergency restoration services, such as water removal and mold remediation. 

Fire Damage Restoration Tips: What to Do While Waiting for Your Contractor

 #1: Start an Insurance Claim

While the fire restoration contractor will likely help manage the insurance claims process—SERVPRO does—it helps to notify the applicable insurance company of the fire as soon as possible and open a claim. Likewise, it's vital to take pictures of all the damage before moving anything or beginning any clean-up efforts. Detailed documentation is key to a successful claim. 

#2: Air Out the House for Mold and Mildew

Firefighters often use large amounts of water and sometimes even chemicals to put out house fires. A problematic side effect can come in the form of mold and mildew that develops in dark and damp areas. These fungi can compromise the internal strength of the house while also posing potential health effects.

Mold should only be removed by a trained professional due to the risk of exposure to harmful spores. Instead, leave it alone and open the windows to help air out the space. This step may also help with humidity levels. 

#3: Only Move Around the House if Necessary

The main concern with initiating cleaning is the possibility of exacerbating any damage. This also holds true for soot which can stick to shoe soles and transfer to other surfaces.

Avoid spreading unnecessary stains and creating more work by limiting movement throughout the space. To this end, it may be prudent to focus on areas further from the damage and leave more significant damage to the fire restoration contractor.

#4: Inspect and Clean Personal Items 

Smoke can affect clothing and other personal items in addition to interior surfaces. Avoid loading affected clothing in the washing machine as soot and other small particles can build up and cause clogs. Instead, check the local area for dry cleaners that can handle fire-damaged clothing.

Kitchen items may also require attention if the space is still inhabitable. Try soaking any dishes, utensils, and other kitchen gadgets in water and bleach to remove smoke damage. Do not consume any food or ingredients that were near the fire or suppression efforts, whether it remains intact or not.


After fire damage, SERVPRO helps Grapevine and NE Tarrant county residents take control and restore their homes.  For more information on fire damage restoration services in the Keller area, call SERVPRO today at (817) 595-2506 for a fast and free quote.

Contact Information:

SERVPRO of Grapevine / NE Tarrant Co.

1670 Keller Pkwy Ste 209
Keller, TX 76248


Storm Damage Restoration: What to Expect and Things to Avoid

3/8/2021 (Permalink)

Blog Summary: The experts at SERVPRO detail what to expect from storm damage restoration services in Keller, TX, and how to avoid more damage in the future.

A major storm can cause all manner of damage, but the lingering effects of flooding can be among the most severe. After the water drains away and surfaces begin to dry, the real flood clean-up begins.

Storm damage restoration and repair can be a daunting prospect. Understanding what to expect from the process and knowing what to avoid when preparing to hire a professional for clean-up and restoration will help make the entire storm damage restoration process less stressful. 

That’s why the friendly experts at SERVPRO of Grapevine and Northeast Tarrant county put together this list of things to know before hiring a storm damage restoration company.

Storm Damage Restoration: What to Expect and Things to Avoid

The first step in a storm damage restoration project is the initial evaluation and inspection. SERVPRO stresses the importance of hiring an experienced building restoration company for this process.

Two of the biggest mistakes that homeowners make when dealing with storm damage? Beginning to repair the damage before documenting it and trying to do everything themselves. Hiring a storm damage restoration contractor will not only make clean-up easier and safer but also ensure the insurance claims process goes smoothly.

Water Removal and Clean-up

Once the storm damage is properly documented for insurance purposes, the clean-up process can begin. The nature of the repair or restoration needed will depend on the type of damage to the building. Water damage after flooding, whether from flash floods or a storm surge, requires water removal using pumps. 

Once any water is removed, the restoration team will clean all the surfaces and take steps to reduce the humidity level in the space. Water clean-up can take a long time because the surface needs to be thoroughly dried before carpeting or flooring can be restored or reinstalled, but it should not be rushed. Even slightly increased moisture levels can lead to mold growth in the future. 

Mold Removal

In cases where mold has already taken hold, the clean-up will continue even after the water has been removed. There are many different varieties of fungi that can form on wood and floor surfaces. 

Many, such as black mold, can be hazardous to be around. Mold removal should only be done by a mold remediation technician who has the proper protective equipment and can safely and completely remove and clean the mold.

Always Call a Professional

Because of the potentially dangerous nature of storm damage restoration, it should not be attempted by anyone but a skilled technician. Water, fire, and mold restoration companies—or those that offer all the above—have the particular knowledge, tools, and skills to properly assess storm damage and provide the best suggestions and advice concerning the remediation and restoration of the site.


SERVPRO of Grapevine and Northeast Tarrant county provides 5-star service in the building restoration service industry. From commercial water damage, mold removal, and fire damage restoration services to air duct cleaning and commercial cleaning services, SERVPRO’s certified crew will get the job right. 

Contact SERVPRO at (817) 595-2506 for more information about storm damage restoration in Keller, Texas, and the surrounding communities.

Contact Information:

SERVPRO of Grapevine / NE Tarrant Co.

1670 Keller Pkwy Ste 209
Keller, TX 76248


Choosing an Expert Storm Restoration Company: Why SERVPRO

2/22/2021 (Permalink)

Blog Summary: SERVPRO offers Keller, TX area residents five reasons to choose SERVPRO technicians to handle their storm restoration.

Choosing an Expert Storm Restoration Company: Why SERVPRO

SERVPRO is a top option for storm damage restoration and cleanup in Keller, Texas, and the surrounding areas. Their comprehensive storm restoration services include water removal, flood cleanup, mold remediation or removal, fire damage restoration, and air duct cleaning. 

What sets them apart from other storm restoration companies? The experts at SERVPRO of Grapevine / NE Tarrant Co. understand how devastating storm damage can be and aim to offer everything home and business owners should look for in a storm restoration company.

5 Reasons to Choose SERVPRO for Storm Damage Restoration  

#1: 24-Hour Emergency Service

Unfortunately, disaster can strike at any time, and when it comes to water damage after a storm, time is of the essence. Every second a structure is exposed to water increases the chances of mold growth. 

That’s why any reputable Keller, TX, storm restoration company should be available and on-call 24-7, including holidays, to help after a storm. 

The professionals at SERVPRO are available 24-hours a day and work to provide storm restoration services for both residential properties and commercial buildings. They respond to calls quickly to minimize damage and, in turn, the costs of cleanup and restoration. 

#2: Certification and Experience

It is very important to have experienced professionals when dealing with water or fire damage. Look for a company with certifications backed up by real-world experience. 

The technicians at SERVPRO are all IICRC certified. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets high-quality standards for restoration companies. Employees at SERVPRO are constantly learning new techniques through e-Classes and certification training. 

They have also served the Keller, TX, area since 1967 and have helped thousands of home and business owners recover from water, fire, and mold damage. 

#3: Advanced Technology

Storm damage restoration is a complex process and requires advanced technology. Choosing a restoration company with the proper tools is crucial to minimizing damage.

SERVPRO only uses the best technology and equipment, including water removal machines, moisture exposing tools, and deodorization materials. They have access to equipment housed in over 1,700 franchises and even have designated disaster recovery teams.

#4: Locally Owned and Operated

Locally owned companies are more invested in ensuring communities bounce back after major storms. Their clients aren’t just clients—they’re neighbors, friends, and family. 

SERVPRO is a nationwide franchise, but each franchise is locally owned. This combination gives home and business owners the best of both worlds: the customer care and localized knowledge that comes with a local company and a large corporation's resources.

5: Familiar with Insurance Requirements

Storm damage restoration can be stressful. However, dealing with insurance providers afterward can be even worse. The best storm restoration companies are familiar with all major insurance providers and provide assistance with the claims process.

The specialists at SERVPRO haven’t just helped countless Texas home and business owners restore their homes and commercial spaces. They have also helped them handle the insurance claims process with well-documented damage reports and billing forms. 

About SERVPRO of Grapevine / NE Tarrant Co.

For all these reasons and more, SERVPRO is the leading choice for water and fire damage restoration in Keller, TX. They specialize in storm damage restoration and cleanup for both commercial and residential properties. Call SERVPRO today at (817) 595-2506, follow them on Instagram, or read more about them on their Google business page.

Contact information:

SERVPRO of Grapevine / NE Tarrant Co.

1670 Keller Pkwy

Ste 209

Keller, TX 76248


Common Water Damage Restoration Mistakes Homeowners Must Avoid

2/22/2021 (Permalink)

Blog Summary: The water damage specialists at SERVPRO offer Southlake, TX residents tips on avoiding four common mistakes when dealing with water damage restoration.

Common Water Damage Restoration Mistakes Homeowners Must Avoid

The process of minimizing damage and restoring a property to its original condition after water damage can be stressful for homeowners. Worse, it’s easy to make mistakes during the water cleanup and restoration process, and these mistakes can make restoring a home even more challenging. 

Here are some helpful tips from the water restoration experts at SERVPRO of Grapevine / NE Tarrant Co. to avoid common mistakes and handle the water restoration process right. 

Mistake #1: Not Calling a Professional Water Restoration Company

Many homeowners try to complete the water damage restoration process on their own. The problem is most don’t have the right experience and equipment to do so. Properly drying out building materials is a difficult task and one best left to a professional.

The SERVPRO team is here to save homeowners time and money with their 24-7 emergency water damage restoration services. With their expertise and advanced technology, they minimize damage and help fulfill homeowners insurance requirements.

Mistake #2: Waiting Too Long to Call

Acting fast is a vital part of effective water damage restoration. Water tends to spread very quickly, traveling behind walls and underneath floorboards. Once that happens, mold can grow and further damage walls, furniture, and other materials. Mold can begin to grow less than 24 hours after water exposure. 

Finding the source of the water, stopping it, and immediately beginning the extraction and drying process is crucial. Calling a mold removal and remediation company is the best way to do that. 

Mistake #3: Failing to Take Safety Precautions

Even outside of the restoration process, being in a building with recent water damage can be dangerous depending on the extent of the flooding. Turning on electronics or touching electronic devices can result in electric shocks or further damage to the property. 

Saturated building materials can fail, and debris can lead to slips and falls.  The best thing a homeowner can do after eliminating the source of the water (if possible) and calling a water restoration company is to leave the building and stay out.

Mistake #4: Not Understanding the Scope of the Damage

Water damage isn’t always visible. Many homeowners take the DIY route, clean up the visible water and later discover mold or unpleasant odors lingering in furniture, floors, and walls. 

A professional water damage cleanup and restoration company can evaluate the true extent of water damage and follow through with proper cleanup and deodorization. That may include antimicrobial treatments or sanitization. 

A proper evaluation of the damage is also vital for insurance reasons. Many insurance providers will deny claims where homeowners attempt repairs themselves or delay calling a professional to document the damage. The best way to ensure a policy covers the full cost of a restoration is to work with a reputable restoration company.

About SERVPRO of Grapevine / NE Tarrant Co.

For water cleanup and removal in Southlake, TX, and the surrounding areas, call SERVPRO at (817) 595-2506. SERVPRO is a leading water restoration and mold remediation company, and also offers fire restoration and air duct cleaning. Follow them on Facebook or explore their Google business page for more information. 

Contact information:

SERVPRO of Grapevine / NE Tarrant Co.

1670 Keller Pkwy

Ste 209

Keller, TX 76248


5 Hail Damage Signs and When to Request Professional Storm Damage Restoration

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Grapevine provides advice on how to recognize hail damage, including five signs: soft spots, cracked shingles, dented gutters, pockmarked vents, and other damage. They also share when calling a storm damage restoration service in Grapevine, TX, is a good idea.

After any major storm, it's important to evaluate your roof's condition—hail storms especially. The friendly experts at SERVPRO have some tips for identifying hail storm damage and when you should call a professional storm damage company. 

SERVPRO of Grapevine / NE Tarrant Co. is a leader in the storm damage restoration and water removal industry serving Grapevine and the surrounding area. Additional services provided are flood clean up, fire damage restoration services, mold removal, and air duct cleaning services. 

Ranking among the top storm and water restoration companies in the area, SERVPRO of Grapevine / NE Tarrant Co. prides itself on providing customers with the absolute best customer service.

5 Hail Damage Signs and When to Request Professional Storm Damage Restoration

Any hail that is 1/4" in diameter is sure to cause some roof damage. The larger the hail, the more severe the damage. Here are five signs of hail damage that, if left unchecked, could lead to even more costly repairs. If your home presents one or more of these signs, call a trusted storm damage restoration company to have the roof inspected and repaired.

  1. Soft Spots on Shingles. Soft or bald spots on shingles are indicators of roof damage after a hail storm. Check these spots for dampness, as that suggests water has started to soak into the roof.
  2. Dented or Cracked Shingles. Dented or cracked shingles are a sign of more severe damage. At this point, water can seep into the home's sub-roofing and start to cause structural damage and the formation of mold.
  3. Dented Gutters. Hail damage to gutters appears as dings and dents in the metal. These dents may also appear on flashing and around window frames. 
  4. Pockmarked Vents. Like finding dented gutters, vents that are pockmarked are also a sure sign of roof damage. Pockmarked vents can lead to cracks and holes that may allow the elements, or even wildlife, into the home.
  5. Damage Around the House.  Look for dented, cracked, or missing siding on the outside of your home. These signs, along with cracked or shattered windows, damaged window sills, or window casings, indicate damage to the home’s entire exterior, including the roof. Finding such damage usually means that one, if not all, of the above signs will be present as well.

Sometimes hail damage is easy to spot. Other times extensive damage may not be visible, lurking just beneath the surface of a roof.

The Importance of Storm Damage Restoration 

Prompt storm damage repair is essential to protect the home's roof and structure. Calling in a professional early can save time and money by catching water leaks early before they cause more damage or lead to mold or mildew problems.

Even if the damage to the roof looks insignificant, any water that enters the home has the potential to wreak havoc on unprotected wood, insulation, drywall, and much more.

SERVPRO of Grapevine/NE Tarrant Co.'s highly trained technicians can handle all storm damage restoration needs and related services. They service both residential and commercial properties in and around Grapevine, TX.

For more details about their services, follow SERVPRO of Grapevine/NE Tarrant Co.

 on Facebook, call (817) 595-2506, or fill out their online request form.

Contact information:

SERVPRO of Grapevine/NE Tarrant Co.

1670 Keller Pkwy Ste 209

Keller, TX 76248

Top Reasons Why It Will Benefit Your Business To Hire a Commercial Cleaning Service

1/13/2021 (Permalink)

Blog Summary: SERVPRO of Grapevine / NE Tarrant Co. explains what commercial cleaning services are and the importance of hiring a commercial cleaner for your business 

What Are Commercial Cleaning Services?

Whether you own a restaurant, a boutique, an office space, or a supermarket, your commercial property must be regularly cleaned to maximize its function and appearance. Commercial cleaning services range from general cleaning to more specialized services such as mold removal, fire and water cleanup, and air duct cleaning. Below is a more detailed description of SERVPRO’s services.

  1. Water Damage Restoration:

Water damage could be the result of a flood, water from a sink that has leaked, a pipe that has burst, or a faulty air conditioner. 

  1. Mold Remediation

Buildings, offices, and homes can sustain microbial growth of mold if excess water and humidity are left untreated. Mold can spread and become a health hazard.

  1. Fire Damage Restoration

Fire damage carries with it the trauma of fire destruction, debris, air quality concerns, and potential health risks to those exposed. Water damage is often a secondary issue when there has been a fire. Fire damage services may include removal of debris, cleaning the fire-damaged areas of an office or home, purifying and making the air fresh and safe to breathe, and remediating any water damage.

  1. Building Restoration Service:

In the event of fire, water, or storm damage, the immediate concern is to protect the building, home, or office from further damage and to secure the structure for restoration to occur. Services include but are not limited to drywall, electrical, painting, roofing, tile, and carpet repair. 

How Commercial Cleaning Services Benefit Your Business:

To operate at peak productivity, businesses need to provide a clean environment for their team and clientele. Specialty cleaning services include air ducts and HVAC, biohazard and sewage, trauma and crime scene, carpet and upholstery, drapes and blinds, ceilings, walls and hardwood floors, odor removal, and deodorization, and vandalism clean-up.

Why Hire a Professional Commercial Cleaning Company:

The number one reason to hire a cleaning service is that they are professionals who are trained in the latest technology in the cleaning industry. SERVPRO of Grapevine / NE Tarrant Co. has highly trained staff with years of experience in commercial cleaning. The team is well-trusted throughout Keller, TX. 

The SERVPRO team provides its own supplies. The right cleaning products are necessary to achieve the proper level and appearance of cleanliness. 

One reason to hire a professional cleaning company is health and safety. Your staff or clients won’t get sick as a result of an unhealthy work environment. 

It is important to have immediate service any hour or day of the week, especially during an emergency.

More About SERVPRO of Grapevine / NE Tarrant Co.:

SERVPRO of Grapevine / NE Tarrant Co. has been trusted in the commercial cleaning business for over 50 years. The team is highly skilled in the cleanup of commercial properties in the wake of fire, flood, water, and air quality damage. SERVPRO understands that time is money so we work to minimize time lost due to these disruptions. 

There is no job within the 76248 area that SERVPRO can’t handle. 

For all of your commercial cleaning service needs, contact SERVPRO of Grapevine / NE Tarrant Co. today. The office can be reached by phone at (817) 595-2506 or by email at office@SERVPROheb.com. 

Fire Prevention Tips For Your Hotel

12/17/2020 (Permalink)

If you run a hotel business, you will want to do everything you can to protect it from disasters such as water damage and fire damage. Being prepared for any kind of disaster is always a good idea. Today, we’re sharing some tips that can help you prevent fire damages as well as some helpful tips in the event a fire ever does happen:

  • Take steps to ensure that the address numbers for your buildings or suites are highly visible, enabling emergency responders to easily find your location quickly in the event of a fire or other emergency. Numbers should contrast with the background used, such as black on white, while the numerals should be no less than six inches in height.
  • All fire extinguishers should be no more than 75 feet from all work areas for easy access, and they should be mounted in a highly visible spot. Make sure your extinguishers are inspected and serviced at least once a year by a licensed fire extinguisher company.
  • Exits need to be clearly marked with EXIT signage that is illuminated at all times with a battery backup for power outages. Emergency lighting should be kept in working order, and the exit areas and spaces around the building outside kept clear of debris and plant material, reducing the fire risk outdoors as well.
  • In order to prevent a fire from ever starting, all stored materials need to be stacked at least two feet below the ceiling in an orderly manner. For buildings with an automatic sprinkler system, 18 inches of clearance is required, allowing smoke to collect up high, which gives people adequate time to exit and the sprinklers a clear area for their spray pattern. Entries, hallways, and storage spaces should be kept clear of clutter or obstructions to allow quick exit and access for fire personnel. These instructions have been put in place by your area fire marshal, and if not followed, can result in fines.
  • Electrical outlets should have no more than one item per outlet plugged into them, which may include a power strip with a circuit breaker. All electrical cords should be kept in good repair and replaced when needed.
  • Trash receptacles need to be kept at least five feet away from combustible roofs, windows, and entryways and not stored in the path of exits.
  • Have your sprinkler system tested and serviced every 12 months or less by a licensed fire sprinkler company. This practice should also be used for your fire alarm system.
  • If your hotel has a restaurant kitchen onsite, make sure your stove hood has been cleaned at least once every year to prevent excessive grease buildup. Ceiling exhaust fans and bathroom heater/light/fan combinations can also be a risk due to a buildup of dust and grease, resulting in increased operating temperatures.
  • Make sure your local fire department has your valid contact information on file for your business.

The SERVPRO of Grapevine/NE Tarrant County team is experienced in cleanup projects after fires both large and small. We are also mold remediation specialists, and here to help in the event of water damages, fire damages, and storm damages.

What To Do If You Find A Biohazard On Your Commercial Property

12/16/2020 (Permalink)

Biohazards, or biological and chemical contaminants, can pose serious dangers to your health and well-being. Not only do they create unhealthy and dangerous environments, but they put people at risk, which is why it’s integral to deal with biohazards properly in the event that you find one on your commercial property. Biohazards include, but are not limited to, the following.

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

As you can see, many of these scenarios are glaringly hazardous to general health and safety, and you must be sure to call professionals to deal with the biohazard right away instead of attempting to manage it on your own. The sensitive nature of biohazards means that reverting to do-it-yourself cleanup may pose dire consequences, so it’s best to contact experts like SERVPRO of Grapevine/NE Tarrant County instead.  

Common biohazard scenarios include sewage backups, bloodborne pathogens, and illegal drug manufacturing labs/meth labs, which all pose emergencies that require immediate responses. Give SERVPRO of Grapevine/NE Tarrant County a call at (817) 595-2506 and we’ll send trained technicians to safely dispose of the biohazard as quickly as possible. 

We’re available 24/7, 7 days a week, and even on holidays to respond to biohazard emergencies that put you at risk. Don’t hesitate to reach out. We’re here to help.

New Franchise Ownership!

12/12/2020 (Permalink)

We have an announcement!

Our franchise has had a new change in ownership!! We would love to welcome Derek and Gabby Shaw to our SERVPRO team. They are now the proud owners of our three franchises. It goes without saying that our team is excited about this new change in leadership!

For those that are curious, here is a little bit about the new owners:
Derek was born and raised in Shreveport, LA to humble beginnings. He was instilled with a strong competitive nature that threw him into the corporate world of sales and leadership. Years of success in sales and sales management fueled his desire to be a highly successful entrepreneur. He took on that challenge and became a multi-unit area developer for Nekter Juice Bar in the DFW region that he manages with his wife, Gabby. Gabby was born and raised in southern Louisiana, where she was exposed to the family construction business, led by her grandfather and father. She has held positions in sales, management, and independent entrepreneurial ventures. At each step along the way, she gained valuable knowledge, expertise and leadership skills. During the start-up of the Nektar franchises, Gabrielle gained the experience of overseeing the build-out of the sites and supervising the construction. This experience gave her great insights and expertise as an entrepreneur, which would serve her well as a SERVPRO franchisee. They now proudly reside in Southlake and are fully immersed in the surrounding communities.

We look forward to everyone getting to meet them and work together. Please help us welcome them to the team!

What You Need to Know About Fire Damage Responsibilities

12/11/2020 (Permalink)

Blog Summary: A fire can be devastating and affect the lives of both tenants and owners. Understanding the responsibilities of both can make the recovery process after a fire significantly smoother. Find out what the tenant and owner responsibilities are after a fire and how the experts at SERVPRO of Grapevine/NE Tarrant Co. can have your property looking like new.

Rental Properties: Who is Responsible for Fire Damage?

According to the National Fire Protection Association, non-wildfire structural fires cost Americans over $11 billion in 2019. Living through a fire is stressful, especially when it comes to dealing with the aftermath. From cleaning to recovering your lost goods, the entire process is full of heartbreak.

The effects of fire damage are even worse in tenant/landlord relationships. Determining who is at-fault and untangling the legal mess can lead to litigation and sleepless nights. 

Preparation is the best way to avoid much of the stress of dealing with fire damage. Landlords and tenants should understand their responsibilities before signing a lease. They should also know their roles in the fire restoration process. 

Who is responsible for coordinating cleanup? What insurance policies are needed? 

Answering questions like these makes navigating the process much smoother.

Landlord Responsibilities

The property owner is responsible for providing a safe living space for the tenant, which means addressing potential fire hazards. Items like bad wiring, unsafe appliances, and construction that does not meet building code can pose a fire risk. 

After a fire, the landlord will need to work with their insurance company to restore the building. In most cases, the property owner has to pay for structural repairs, as well as replace building fixtures like cabinets and plumbing.

In most cases, the landlord is not responsible for replacing the tenant’s property, only items that come with the rental.

Tenant Responsibilities

The tenant is liable for their personal property, such as furniture, clothing, and electronics. Many property owners require that tenants have renter's insurance for precisely this reason.  These policies cover their personal belongings in the event of natural disasters, theft, and other incidents. 

Even more important, renter’s insurance can pay for fire damage should the tenant be at fault. If the tenant was cooking unsafely or simply knocked over a candle, they could be held responsible for repaying the damages. 

Who Caused the Fire?

Insurance companies want to avoid paying out large amounts, so they will want to know who started the fire. 

If the tenant can show that the fire was due to poor maintenance on the landlord's part, the landlord may be liable for the renter's property. Similarly, if it's clear that the fire was the tenant's fault, the landlord may seek damages and compensation from the tenant.

In both cases, every party must be adequately insured, but this is especially important for landlords. 

Property owners must have insurance that covers the damage to the building and fixtures. More importantly, they need to let their insurer know that someone is renting the property. Without a landlord policy, the owner would not receive compensation for lost rent payments and could be underinsured. 

The Recovery Process

After the fire, the owner and renter need to document everything. If possible, walk through the property and take photos and videos. 

Both parties should notify their insurance companies as soon as possible after the fire. The insurers will investigate the cause of the fire and determine the financial cost. To do this, the insurance company will send an adjuster to review the fire damage.

Even if the fire was small, it helps to call the fire department for an objective view. They can inspect the cause and demonstrate how the fire spread.

Unless there's clear evidence that the tenant caused the fire, it falls on the landlord to work with a building restoration service or fire restoration companies. 

Fire restoration service is about more than just repairing fire and smoke damage — it's also about water removal and water cleanup. In many cases, the water used to extinguish the fire will flood the property. If this water is allowed to seep into the floors and walls, it may result in mold growth and unsafe living conditions.

Typically, it's in the landlord's best interest to work with a commercial cleaning service that offers comprehensive fire restoration and addresses secondary damage as well, such as mold removal, flood cleanup, and even an air duct cleaning service.

About SERVPRO of Grapevine

There will be sleepless nights after a fire, but there are ways to mitigate that stress. With the right preparation, insurance, and response, both parties can start the restoration and compensation process. 

If you've been the victim of a fire and need a cleanup service, trust the experts at SERVPRO of Grapevine. They are your local fire damage restoration service, having served the Keller, TX area for decades. 

Contact information

1670 Keller Pkwy

Ste 209

Keller, TX 76248

(817) 595-2506


How to Safely Use Your Fire Pit

12/9/2020 (Permalink)

fire in open field Be sure fire is 10-15ft from the closest building structure.

Now that it’s becoming cooler outside, many of us are uncovering our firepits and looking forward to spending time gathering around them to enjoy time with family and friends. Practicing fire safety is going to be an important thing to remember. 

Let’s have a quick refresher on how to safely use your firepit:

Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires.

Make sure that the seating area is large enough and properly placed for comfort and ventilation.

Don’t start your fire if it’s really windy; a strong breeze can easily blow sparks onto nearby flammable materials, such as firewood piles or roofs, and can hurt people, too. 

Burn only dry material. Damp material will create excess smoke. 

Don’t use lighter fluid or gasoline to get your fire going as it can easily burn out of control or even result in explosions. Don't burn tires, aerosols, fireworks, or anything containing paint or foam to avoid toxic fumes which could also explode and cause injury.

To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 

Wear non-flammable clothing and hard-soled shoes when starting, sitting near, or extinguishing the fire. 

Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.

Keep the proper fire extinguishing equipment, or at least a water hose, handy in case there is an emergency. You could also fill a bucket with sand, which can be used instead of water to help extinguish a fire.

As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

SERVPRO of Grapevine/NE Tarrant County is dedicated to providing the quickest response to any fire event that may occur in our area. Immediate action is crucial to limiting the damage, and we have a trained and experienced team, along with the specialized equipment necessary for prompt recovery and restoring your home or business. Reach our office at (817) 595-2506 for any questions regarding smoke or fire damage.

First Steps After Disaster Strikes Your Business

12/8/2020 (Permalink)

dallas tornado disaster 2019 Tornado in Dallas 2019

Natural disasters like tornadoes are unfortunately a reality in the DFW complex, which is why it’s smart to verse yourself in what to do after disaster strikes your business. During 2019 and 2020, the devastating tornadoes in Dallas and Arlington brought lots of disaster to our city, and now is the time to educate yourself to know what to do if something terrible comes your way.

If your business experiences a natural disaster of any type, this is what you should do first.

  1. Stay out of the building until it is deemed safe to enter.

Never ever enter your storefront or office building until professionals deem that it is safe to enter following a disaster like a tornado, a fire, or a severe storm. There may be underlying structural issues that aren’t visible to the eye, and you should never risk your safety and well-being to enter a building without first having it examined post-disaster.

  1. Call for professional disaster restoration help.

In order to have someone assess the damage, rely on the professionals. You can reach SERVPRO of Grapevine/NE Tarrant County at any hour of any day for emergency assistance by dialing (817) 595-2506. Call this number and relay the disaster that has occurred along with your business’s physical location, and after you talk to the operator, wait for help to arrive. There’s nothing that you should do before a professional can properly assess the damage that has occurred and take care of any issues that require immediate action.

  1. Take pictures of the damage for the property insurance claim.

While you wait for the professionals to arrive from a safe distance away from your business’s building, you can take pictures of the damage from afar to document what has happened. These pictures will be important to pass along to your property insurance carrier so you can make a claim after paying your deductible to receive any money back for the damage.

Although it may seem counterintuitive to stay away from your business’s building and do nothing beyond call for help and take pictures to document the damage post-disaster, trust us when we say that doing less is the safest thing to do. Disasters are to be taken seriously, and you should always let the disaster restoration professionals assess the safety of your commercial property before approaching and entering it yourself.

When disaster strikes, SERVPRO of Grapevine/NE Tarrant County is here to help. Ring us at (817) 595-2506 for emergency assessments and restoration services after any disaster.

5 Space Heater Safety Tips

12/2/2020 (Permalink)

As the temperatures drop lower and cold weather rolls in to stay for awhile, you’re probably breaking out the space heaters to warm up your home or business. While space heaters provide wonderful warmth during the colder months, they also can be safety hazards if they aren’t properly set up and monitored to ensure they don’t pose any risks to you or your home. A space heater fire is never on anyone’s agenda, so we recommend following these 5 space heater safety tips to avoid any unwanted fires from occurring:

  1. Carefully place your space heater at least 3 feet away from flammable objects. If any objects come in contact with the space heater’s electric heating face or a hot surface, it poses a serious fire risk. As a general rule, never sit or drape anything over your space heater, don’t set it near rugs, furniture, bedding, clothing, window treatments, or other flammable materials. Also, make sure that it’s sitting on a level surface so that it doesn’t accidentally fall or tip over. 
  2. Don’t use extension cords. Plug your space heater directly into an outlet. There’s a much higher chance of your space heater overheating or otherwise malfunctioning if it’s plugged into an extension cord or an outlet strip. Minimize these dangers by plugging your space heater directly into an outlet that has the power capacity necessary to fire it up and keep it running.
  3. Unplug it when you’re not using it. This should go for almost all appliances, but it’s especially relevant for your space heater. When you’re not using your space heater, you should first turn it off and then you should unplug it. Having a space heater running while you don’t want it to be running poses a fire hazard as well as a waste of energy. 
  4. Clean, inspect, and maintain your space heater. On a regular basis, you should clean your space heater and wipe it down to avoid dispersing dust and other allergens throughout your house. You should also carefully monitor your space heater to ensure that it’s working as it’s supposed to and nothing wonky is happening. If anything seems out of order, turn it off and unplug it right away until a professional can inspect it and you can safely run it again. Alternatively, you can just dispose of it and purchase a new space heater.
  5. Don’t run your space heater in the bathroom or a basement. Space heaters should never be run in places that are humid or wet because space heaters are not meant to be wet. Don’t handle your space heater if your hands are wet or you just got out of the shower. The electricity from the space heater could run through the water and shock you. This is dangerous and should be avoided at all costs.

While we love our space heaters as much as the rest of you, it’s important to run them safely when you have them operating. SERVPRO of Grapevine/NE Tarrant County is here to help you with any fire damage, water damage, storm damage, or mold that comes your way this fall and winter season, and we’re available 24/7 at (817) 595-2506. Give us a call today to discuss how we can help you fix any damage to your home or business. 

Immediate First Steps to Take If An Appliance is Leaking

11/25/2020 (Permalink)

Have you ever come home to water pooling on your floor under your sink or by your refrigerator? You may have panicked. Immediate steps to take after a water leak aren’t really common knowledge, so it’s important to educate yourself beforehand so you know what to do if an appliance leaks on you! 

1. After you’ve discovered a water leak, shut off the water to that appliance.

Depending on when you’ve caught the leak, you may be able to avoid the most costly damage. However, it’s always better to be safe than sorry. After identifying a leak, shut off water flow to that appliance so that you can find its source.

2. Unplug nearby electronics.

Any electronics near the leak should also be unplugged and shut off. If the water from the leak appears excessive, turn off the circuit breaker to your home. Give your local electrician a call as well as the restoration professionals to assess the damage and how to proceed. Your safety is paramount.

3. Note where the water appears to be coming from.

Appliance water leaks often can be categorized into three common problems: a drain line leak, a supply line leak, or a burst pipe. A drain line leak stems from a leaky drain that isn’t properly working. This may be fast or slow and can result in bacteria in the line. On the other hand, a supply line leak stems from leaks in your water supply piping that brings water to your appliance.

4. Take pictures for insurance claims. 

Especially if extensive damage has occurred, take pictures of the leak and the subsequent water damage to file an insurance claim with. It’s important that you do this before cleaning up any of the mess so that you have accurate documentation of the leak.

5. Call the professionals. 

While there are ways you can attempt to identify the leak type and resolve it yourself, it’s always a smart investment to call the local plumbing professionals to assess the leak and fix it. If there is damage that needs to be cleaned up, you’ll probably need to contact your local restoration company, too.

If you’re dealing with the aftermath of an appliance water leak in your home, give SERVPRO of Grapevine/NE Tarrant County a call at (817) 595-2506. We’re available 24/7 and have seasoned technicians trained and equipped to handle water damage, fire damage, storm damage, mold, and other disasters.

The Causes and Risks of Water Damage

11/23/2020 (Permalink)

Blog Summary:
Water can do extensive damage to your property—and it can do it fast. Discover the most common causes of water damage, water damage risks, and what to do if you have water damage in your home or business from the experts at SERVPRO of Grapevine.

The Causes and Risks of Water Damage

Even a small amount of water in the wrong place can do extensive damage to your property—and it can do it fast. Worse, some sources of water damage are difficult to spot and can go unnoticed until severe damage is done. 

Understanding the causes and risks of water damage can go a long way toward helping you safeguard your home or business. Here’s an overview of the most common causes of water damage, water damage risks, and what to do if you have water damage from the experts at SERVPRO of Grapevine.

What Are the Causes of Water Damage?

A long list of things can cause water damage. While properties that are not well ventilated or maintained are more susceptible to water damage, in some cases, environmental incidents that are out of your control can be to blame, such as heavy rains. Some of the more common causes include:

  • Blocked drains

Dirt, hair, grease buildup, and foreign objects like toys are common obstructions in drains in bathtubs, kitchen sinks, and toilets, impeding normal drainage. If not handled quickly, blocked drains often back up, causing flooding and water damage.

  • Leaking pipes

The damage that leaking pipes cause can be significant, whether it’s a loose-fitting pipe in the kitchen sink, a leaking drainage pipe, a broken plumbing supply line, or a cracked pipe in your foundation. Pipe damage is typically the least likely to be discovered unless it’s a large leak, which can lead to prolonged moisture and mold. 

  • Clogged gutters

Gutters can quickly end up blocked by branches, leaves, pine needles, or other debris that prevents rainwater from flowing away from your property. This water ends up overflowing the gutters' edges, running down the sides of your building, and causing damage to foundation walls, floors, and the ceiling.

  • Severe Weather

While severe weather such as hurricanes and thunderstorms don’t happen daily in Texas, the state has experienced more than its share in recent years. When they do occur, these weather events can contribute to considerable water damage. The large amounts of rainwater, coupled with strong winds, often lead to flooding and can damage your roof, leaving your home’s interior unprotected.

Water Damage Risks

If left unresolved, water damage poses numerous risks and can not only destroy your property but also have a profound impact on your health and finances.

Property Damage

Destruction of property is the most immediate risk of water damage. Besides affecting your property’s structure, such as flooring and drywall, water can also quickly damage family heirlooms, furniture, rugs, carpets, electronics, clothing, and essential documents. 

Health Risks

Unaddressed water damage can also pose health risks because bacteria and mold thrive in damp conditions. Their increased presence creates unsanitary living conditions that could be a significant threat to children, senior citizens, and those with compromised immune systems. In certain climate zones, standing water is also a breeding ground for pests like mosquitoes.

Financial Risks

The costs of repairing water damage or treating the illnesses that develop as a result of water damage can quickly multiply. On top of the direct costs, the property damage, loss of possessions, and the occurrence of illnesses can interrupt your or other household member’s work schedule, impeding earning potential.

Responding to Water Damage

The quicker you respond to water damage, the less extensive the damage is likely to be. On the other hand, ignoring water damage could easily lead to further damage, ultimately forcing you to incur more costs when trying to remedy the situation.

Here are several actions you can take when responding to water damage:

  • Switch off the electricity in the impacted areas.
  • Stop the leak at the source, and if possible, remove standing water.
  • Check for mold.
  • Remove valuable or possessions that can be rescued.
  • Assess and document the damage caused, and contact your insurance company.
  • Contact water restoration companies and arrange for mold removal, commercial cleaning service, and an air duct cleaning service.


SERVPRO of Grapevine has served Keller, Texas, and the surrounding areas since 1967. With extensive experience in all aspects of water damage restoration and cleanup, they can minimize your losses, while making the process as stress-free as possible.

For more information about water damage and its cleanup, contact SERVPRO of Grapevine. 

Contact Information:

SERVPRO of Grapevine / NE Tarrant Co.
3717 Commerce Place Suite E
Bedford, TX 76021 

(817) 595-2506

Commercial vs. Residential Water Damages

10/9/2020 (Permalink)

Commercial grade carpet water damage standing water on carpet Standing water in commercial office building

As we move into the colder, wetter months, we all have to consider the possible damages that our structures can sustain during this time of year. Summer’s storms are past, and now from leaky roofs and moldy siding to deep ruts in the driveway or potholes in the parking lot, the fall and winter months will bring their own set of concerns to both home and business owners. Weather won’t be as violent, but rains can last a lot longer, and then will come sleet, ice, and snow.

For the homeowner, some of the exterior concerns due to weather will be:

  • Eroded landscaping
  • Rutted driveways, especially those that are graded either up or downhill
  • Moldy siding, window sills, door-jambs, window panes, and roofing
  • Rotting wooden fencing and decking
  • Leaking roof
  • Puddles and pooling

For the business owner, some of the exterior trouble spots can be:

  • Potholes and eroded surfaces in public parking areas
  • Eroded walkways or damaged, buckling sidewalks and public walkways
  • Leaking roofs
  • Damaged materials and machinery that have not been stored properly

When it comes to the interior spaces, businesses have to keep an eye on employee bathrooms and kitchen/break areas to make sure that leaks are handled immediately and that spills are cleaned up right away. During bad weather, customers and vendors will track water and debris into your building, and both for safety and aesthetics, it will be a good idea to keep up with this type of accumulation to prevent water damage. Have an umbrella stand ready for everyone who comes through the door!

Homeowners also need to keep up with spills, leaks, and traffic, but it will obviously not be such a large job. In a home, water damage is more likely to come from a water heater or dishwasher that is malfunctioning, or a washer that has developed an issue.

One thing both types of structures have to be concerned about is mold, however - it is never a good thing to realize that a colony has taken hold in either your home or your business.

The team at SERVPRO of Grapevine/NE Tarrant County is experienced in all types of clean up after water damage to both homes and businesses, and mold remediation is one of our specialties. Call us today at (817) 595-2506!

How Often Should You Be Replacing Your Roof?

10/7/2020 (Permalink)

When it comes to knowing how often you should replace your roof, there really isn’t any hard and fast rule. You have to keep an eye on its condition to be able to tell if you need to start thinking about it. If your roof is showing signs of damage, that could lead to major water or storm damage to the rest of your home. Our team wanted to share a few potential issues your roof may develop; any one of these may mean it’s time to replace your roof. 


An asphalt shingle roof should last between 20 and 30 years, so if you have a 40-year-old roof, just keep in mind that you will probably need to replace it entirely in the next 1-5 years.


Shingles can curl in two ways: by “cupping,” which happens when the edges of the shingles turn upward; and “clawing,” which is when the edges stay flat and the middle starts to come up. Both are signs of weathering and indicate that potential leaks may possibly be developing, depending on the extent. Every homeowner finds themselves replacing a missing shingle, but it can be just about impossible to get a new shingle to match the color of an old one. Granule colors have changed pretty significantly over the years, and shingle colors often change with years of weathering. If your roof is starting to look like a patchwork quilt, you may want to consider replacing it soon. 


Cracked shingles are typically caused by wind damage, and if the damage is extensive and not isolated to just one area, you should start thinking about replacing your roof within the next few years. 

Algae Or Moss

This is not a big deal when it shows up on your roof, but it doesn’t give your home or business a great look. You don’t want to take matters into your own hands by power washing or scraping it away since that will often chip off all the protective granules and essentially render your shingles useless. You can use a wash that's one part bleach and one part water to remove algae or moss, and if you do decide to replace your roof, consider tiles that are algae-resistant.


This issue is pretty obvious: if light can get in through your roof, so can rain. If you see any water stains during the next rainfalls, and if they spread or expand, you have an active leak, and it is time to contact SERVPRO of Grapevine/NE Tarrant County immediately to help remediate the water damage and potential mold growth.


A sagging roof is typically an indication of a structural issue and demands immediate attention. There could be a problem with the decking in the attic or with the supports in the foundation, which is even worse. You're not necessarily in imminent danger, but this is the kind of thing that's a lot easier to take care of when it's small and localized, so call your roofing professionals right away for this roofing issue. 

When it comes to replacing your roof, there is no hard and fast rule. If you are experiencing water damage, it is probably time. Remember that SERVPRO of Grapevine/NE Tarrant County is here to help if you are dealing with water damage, fire damage, or a mold infestation. We are committed to getting your business Certified: SERVPRO Cleaned!

Office Fire Safety Precautions to Observe

10/6/2020 (Permalink)

In the event that a fire ever occurs in your office, it’s important to have a few fire safety precautions in place to keep your employees and commercial building prepared for dealing with one. While having a fire extinguisher and smoke detectors goes without saying, do your employees know what to do if the alarm sounds or they have to use the extinguisher?

Here are a few fire safety precautions that you should ensure are in place:

  • Make sure your employees know how to use a fire extinguisher. Every 6 months or so, hold a training session where your employees learn how to use a fire extinguisher if they don’t already know how to use one. Something as simple as this could be the difference between an accidental office fire from a microwave or a lighter being extinguished or burning up everything in sight. Here’s a great article on how to use a fire extinguisher.
  • Regularly change your smoke detectors’ batteries and ensure one is installed in every room. As a general rule of thumb, test your smoke detectors once a month and replace their batteries twice a year. By ensuring that your smoke detectors do their job and have the battery juice to sound, you can prevent office fires whenever smoke occurs first.
  • Share your office’s evacuation plan. Depending on the size of your office, you need to have one or multiple evacuation plans to adhere to the building’s fire code. Make sure to take into account any legal requirements for fire evacuation plans before you post them around the building and share them. 
  • Do a few fire drills. Sharing your office’s evacuation plan isn’t enough. Hold a couple fire drills and run your employees through the proper evacuation routes so they know where to go if the building catches on fire. Rehearsing an evacuation plan makes it that much easier to take action in the event that a fire actually occurs.

With all of these fire safety precautions in place, we hope that you’ll never have to manage the aftermath of an office fire. However, If you ever end up dealing with fire damage, water damage, mold, or other natural disaster damage, give SERVPRO of Grapevine/NE Tarrant County a call at (817) 595-2506. Our team of professionals are trained and equipped to help you manage restoration and cleaning.

What To Expect From A Commercial Restoration Project

10/5/2020 (Permalink)

As a business owner, you already have a lot on your plate on any given day. You need to know who to call when something goes wrong or your business is damaged. Whether the damage your business is experiencing is from water, fire, or other weather-related issues, you need a company with the expertise and availability to assist you quickly after a disaster. 

Here are some things to look for when seeking a Commercial Restoration Company.

  • Efficiency.

Lost time is lost money. When looking for a company to help you restore your business, you need a team that understands how important and necessary it is to get your business back up and running as quickly as possible.

  • Availability.

When in the midst of a disaster, you need to be able to pick up the phone and have immediate assistance from a team of highly trained professionals. It is important to pick a company that is available 24/7 for emergencies and near your business. 

  • Communication. 

In times of stress, you need people who can talk you through it and communicate a plan, not add to it. When seeking Commercial Restoration, make sure you find someone that is ready to communicate a plan, a time frame, and peace of mind. 

SERVPRO of Grapevine/NE Tarrant County is ready to be that company for you. We have experience in damage restoration and have covered commercial loss for many clients. Here are examples of restoration projects we’ve handled:

  • Flood Damage
  • Fire Damage
  • Inclement Weather Damage
  • Damage from Equipment Failure
  • Damage from Vandalism
  • Damage from Accidents 
  • Damage due to Aging of Property

We are available 24/7 and are experts in restoration projects in restoring businesses to their proper condition. If you would like to receive assistance from our team of highly trained professionals here at SERVPRO of Grapevine/NE Tarrant County, call us at (817) 595-2506 or seek assistance online!

Dealing With Water Damage in your Attic

10/2/2020 (Permalink)

Considering the attic isn’t an area that is used often by homeowners, it’s easy to forget about it. This is the main reason water damage in the attic often goes unnoticed. If water damage isn’t addressed, it can cause more damage to the areas below the attic and potentially cause mold. The signs of water damage usually include water stains, mold, or musty odors in your home. It is important to make sure you take the proper steps to assess the damage as soon as you notice in order to assure your safety and health, and avoid expensive repairs. 

In order to address the damage, you must first find the source of the problem. Begin by evaluating the damage. Where is the water coming from? Could it be a burst pipe or a hole in your roof? Make sure to check the roof for leaks on a regular basis. The water damage in your attic can also be caused by a lack of ventilation. Humidity can get trapped in the attic and cause a buildup of condensation, which causes water damage. Be sure to remain safe throughout this process and turn off all electrical items before touching anything. 

The next step is to inspect for mold and fix any leaks. As previously mentioned, water damage can lead to a more serious issue, mold, and mildew. Mold can grow in as little as 24 hours, and it’s easy for it to go unnoticed. When inspecting for mold, it is important to take the proper precautions and be careful. Some mold is toxic to humans and if the mold is a serious issue rather than a small one, it’s best to contact a professional. It is also advised to contact a professional before attempting to fix any leaks unless you have to tools and skills to do so with ease. 

SERVPRO of Grapevine/NE Tarrant County is always ready to help and assist you with any water damage or mold you may have! If you’re in over your head with water damage, give us a call at (817) 595-2506.

Why an ERP is Absolutely Necessary for Your Business

10/1/2020 (Permalink)

An ERP, or Emergency Ready Plan, is a method of planning for emergencies before they even occur. Why should your business have an ERP? Your emergency strategy will be carefully devised to guide you and your employees when taking the decisive action necessary during a disaster of any size. The SERVPRO Ready Plan information will give you the security of emergency preparedness, and your plan information can be downloaded into our Ready Plan app to instantly share with SERVPRO so that the damage can be intercepted right away. 

Here are some things to consider while putting your ERP into place:

Planning Ahead

  • Talk with your employees to formulate as many disaster scenarios as they can come up with. The most recent hurricanes that have hit Texas have created numerous learning opportunities for preparedness. Studying such tragedies can help you more effectively project other possible disasters to better plan for them. 

Protecting Everyone

  • It is necessary to create an ERP that protects anyone in the building. The Department of Homeland Security refers to this as “Protective Actions for Life Safety,” and includes:
    • Fire Drills. Rehearsals for action during a fire.
    • Sheltering. Sheltering staff during a natural disaster.
    • Sheltering in Place. Sheltering staff during a man-made emergency.
    • Lockdown. Eluding an active shooter.

Incident Stabilization

  • Stabilizing an incident means preventing further damage on the scene. This can be accomplished by training your employees in various rescue procedures including:
    • First Aid and CPR
    • Proper Use of Fire Extinguishers

Evacuation Team

  • Without guidance during an evacuation, people will often panic. Consider adding an evacuation team to your ERP:
    • Assign point persons to guide evacuees out of the building.
    • Appoint helpers to assist persons with disabilities.
    • If an exit is blocked by a hazard such as a collapsed ceiling, make sure the evacuation team is trained to redirect employees to an alternate exit.

SERVPRO of Grapevine/NE Tarrant County is a reliable, professional provider of emergency cleaning and restoration services when you experience fire and water damage. SERVPRO can expertly help you devise an effective Emergency Readiness Plan for your business here in the Grapevine area.

Getting Your North Texas Home Ready for Fall Season Storms

9/30/2020 (Permalink)

Getting your home ready for the colder temperatures and stormy weather conditions of fall is smart, whether you are a homeowner, a business owner, or both. Weather may be unpredictable during the fall here in North Texas, but you won’t have to worry about it if you prepare now. Here at SERVPRO of Grapevine/NE Tarrant County, we have some preparation projects for you to consider:

  • Remove dead leaves and debris from your gutters and drainpipes. This will prevent clogging during wetter weather. Drain all outdoor faucets ahead of freezing weather now, as well. 
  • While late summer is not the time to heavily prune trees and bushes, it is a good time to remove any branches that are dead or look like they could prove dangerous during a fall storm. If you have a tree that you think may be dead or dying, contact an arborist to come and take a look at it. If it is actually dead and near your house, you will want to have it removed before anything happens during a fall storm. 
  • Examine all your windows and doors for cracks. If you find any, have them sealed now so that you can stay warm and save energy this fall and winter. You’ll be saving both time and money here!
  • A roof inspection ahead of colder weather will tell you if your roofing needs any attention before fall storms. Loose shingles can be replaced more easily when it’s warm and dry outside. If you have siding on your home, look it over well for any loose sections; fall storms bring wind that can create problems here. 
  • Make sure your entrance walkways are in good shape with no buckling or crumbling. When the surrounding ground is wet it can compromise cement, causing it to crack and split, and that’s an accident just waiting to happen.

If you need help with the job of preparing your home for the upcoming stormy season, just call the professional team here at SERVPRO of Grapevine/NE Tarrant County. We have the experience and skills needed to take care of your property and belongings to keep them safe. We can get your home or business Certified: SERVPRO Cleaned, too!

What to Expect From a Fire Damage Restoration Project

9/29/2020 (Permalink)

A fire damage event is difficult for the home or business owner on many levels, and the restoration process that follows can be intimidating. Today we are sharing what you can expect from a fire restoration project. Each fire event is a little different, and each will require a unique solution, although the overall general process stays the same. The steps we are listing below will illustrate the SERVPRO process for the average fire damage emergency.

  • Emergency Contact. Your restoration process begins the moment that you contact us. Our representative will ask you questions regarding the fire damage event that will help us to respond with the appropriate equipment and resources for your particular situation.
  • Inspection and Fire Damage Assessment. Our team will carefully inspect and test all the adjoining rooms of your home or business to determine the extent of the fire, smoke, and soot damage. This step is vital to us, allowing us to develop the perfect plan of action for your property.
  • Immediate Board-Up and Roof-Tarp Service. Fire damage will often compromise the condition of windows, walls, and roofing. To maintain security and to protect against further damage, we will board up missing windows and walls, and place tarps on damaged areas of the roof.
  • Water Removal and Drying. If water damage is present, the water removal process will begin almost immediately, with the goal of removing the majority of the water. Our team will then employ dehumidifiers and air movers to remove any remaining water and complete the drying process.
  • Removal of Smoke and Soot From All Surfaces. SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and all other surfaces.
  • Cleaning and Sanitizing. We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. Our team uses a variety of cleaning techniques to restore your belongings to the condition they were in before the fire. We are also trained to remove lingering odors, using industrial air scrubbers and fogging equipment.
  • Restoration. This is the final step - getting your home or business back to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, installing new carpet, or painting surfaces, or it may entail major repairs, such as the reconstruction of various rooms or areas.

Here at SERVPRO of Grapevine/NE Tarrant County, we are ready to help if your Grapevine home or business suffers from damage due to fire or water. You can also count on us when it comes to mold remediation and prevention.

Manage Flood Damage in your North Texas Business

9/28/2020 (Permalink)

During storm season here in North Texas, your business may experience some damage from flooding. Here are some tips you can follow to manage flood damage in your Fort Worth business:

Safety First!

  • Do not enter the building until a professional has cleared it if you believe that it has been structurally damaged or if there a flood risk remains.
  • Do not go anywhere near downed power lines or any standing water or metal objects near these downed wires. Stay away from damaged trees, and do not wade into floodwaters.
  • Avoid using open flames, especially indoors. Keep a fire extinguisher handy.
  • Once the worst has passed, assess any and all damage that the building has received. Inspect every part of the property for possible destruction, including machinery, making sure to avoid standing water or using electricity. 
  • Do not climb onto your roof unless the building has been deemed structurally sound, and practice precaution when climbing and working on ladders.
  • If using a chainsaw to cut fallen or damaged trees or branches, take precautions to ensure they do not cause any more damage when they fall.
  • Remove any wet material, such as rugs or carpets, and properly dry them out to prevent mold from establishing itself. Dry your premises by opening windows and doors; it can be helpful to have fans running if it can be done safely. 
  • You are at risk for mold within the first 24-48 hours following a flood, so it is vital to remove the water as soon as possible and start remediation. Flooding poses a risk to drywall, support beams, and foundations, as well, and floodwater can also contain dangerous contaminants and sewage so it must be avoided.
  • Keep track of everything that was destroyed or damaged in the storm by documenting it through photos or videos along with putting together a list of broken items. You will need this list for insurance purposes.

If your business has experienced a flooding event, contact SERVPRO of Grapevine/NE Tarrant County as soon as possible. Here at SERVPRO, our focus is your safety and we are here to offer our professional help for water damage, fire damage, and mold remediation. We have years of experience in these areas and we are happy to help!

Top Three Spots to Check for Water Damage in your North Texas Home

9/25/2020 (Permalink)

Catching water damage before it becomes evident can save you time and money, so knowing the top spots in your home to regularly monitor for damage is crucial for any homeowner. Instead of waiting until a water stain appears on your ceiling or water pools on the floor under your sink, make it a priority to inspect these three spots for water damage on a monthly basis.

  1. Check under the sink.

Sinks are regularly located in your kitchen, your bathrooms, and maybe even in other rooms in your house. Since water flows from the faucets and comes up through pipes underneath the sink, it’s not uncommon for leaky sinks to occur. Always inspect the cabinetry and piping underneath your sink for any leaks or moisture.

  1. Don’t forget to look behind the toilet. 

Your toilet is another frequently-used appliance in your home that uses a lot of water with every flush. Monitoring the space behind and around your toilet for any water damage is always a good practice.

  1. Take a look at your roof.

It’s easy to forget to look at your roof for water damage, but if your gutters aren’t working properly or your roof isn’t in good shape, there’s a fair chance that water may be seeping through your roof into your attic, your garage, and your ceilings. It can be hard to know what to look for, but any obvious water stains are a bad sign. Be sure to check out the roof from the exterior and the interior sides (your ceilings). 

Water damage can be costly and affect the structural integrity of your home, and so it’s important to keep an eye out for water damage before it wreaks havoc. If you’re looking to buy a new home, here are a few things to look for to ensure that you don’t prematurely buy a home that’s susceptible to water damage. 

If you recognize the signs of water damage on one of your regular rounds inspecting the vulnerable areas of your home, contact SERVPRO of Grapevine/NE Tarrant County at 817-595-2506. With state-of-the-art technology and training, our disaster restoration professionals are equipped for handling the job.

HVAC Maintenance For Your North Texas Apartment Complex

9/24/2020 (Permalink)

Engaging a professional HVAC company to do maintenance on your apartment complex HVAC systems at regular intervals throughout the year will ensure that all the heating and cooling units on your property are running as efficiently as possible. Inspection and cleaning of the wiring and mechanisms of all your HVAC units will be completed during a professional service call, and a professional will have the specialized training and experience necessary to do this type of job correctly. The comfort of all interiors and the energy efficiency of the buildings themselves are important to you as the owner, and your tenants, too. 

It’s important to ensure that the upkeep that is necessary to prolong the life and efficiency of all the HVAC units in your apartment complex gets done, and done right, and some tasks you can actually complete yourself monthly and seasonally in between your scheduled maintenance call from your professional. These tasks can be:

  • Make sure to use high-efficiency, pleated filters when you are replacing them. Filters of this type contain an electrostatic charge that works like a magnet to attract particles, such as dust or those that carry bacteria. Air filters need to be replaced in every unit, every 90 days
  • Ensure that your landscaping company doesn’t allow grass to shower on top of any exterior units on the grounds while they are cutting your lawn areas so that you can be sure that your HVAC units stay free of grass clippings as well as leaves and pollen
  • Keep at least two feet of space clear around all outdoor heating and cooling units
  • Inspect refrigerant lines monthly
  • In Summer, turn off the water to the furnace humidifier
  • Replace the humidifier filter and turn on the water ahead of the Fall season
  • Replace your carbon monoxide detector batteries regularly
  • Ensure outdoor AC units are on level, firm, and dry ground
  • Clean AC condensate drains with bleach/water mixture on a routine basis

Your professional maintenance company can check all your apartment complex ductwork periodically, too, and this will ensure that everything is sealed properly and ready for your scheduled tune-ups on your apartment complex HVAC systems.

Here at SERVPRO of Grapevine/NE Tarrant County, we make sure we maintain all the training and skill sets that are required for taking care of your HVAC system, and we also handle cleanup projects both large and small. We handle fire damage, water damage, and mold remediation, and we can get your home or business Certified: SERVPRO Cleaned!

Safety Tips For Using A Fire Extinguisher

9/22/2020 (Permalink)

OSHA states that fire is the most common emergency occurrence owners of homes and small businesses should plan for. One of the best ways to be prepared is by having a fire extinguisher readily available, making sure it’s properly maintained and audited, and by being educated on its proper use. This will already be a fire safety requirement for any business, and it’s a good idea for the homeowner, as well. 

OSHA requires employers to train their staff thoroughly on how to use a fire extinguisher correctly and to accurately assess the situation if a fire is to occur so that it can be determined if/when an evacuation needs to take place. OSHA has established annual training for employees as a minimal requirement for all places of business, and this training is helpful for homeowners as well.  

The PASS training technique is recommended: 

  • P. Pull the pin on the extinguisher.
  • A. Aim the nozzle of the hose at the base of the fire. 
  • S. Squeeze the handle to release the extinguishing agent. 
  • S. Sweep the nozzle from side to side, directed at the base of the flames, until the fire is extinguished. 

Once someone knows how to properly operate a fire extinguisher, they should then also be trained to follow fire safety protocol. Such training should enable anyone to be able to:

  • Locate and activate the fire alarm.
  • Call the fire department and emergency responders immediately. 
  • Determine a safe evacuation route that will direct people away from flames, excessive heat, and smoke. They should also know how to keep the route from becoming blocked.
  • Use the PASS technique for discharging a fire extinguisher (outlined above), and know the importance of backing away from the area if the fire flares up again. 
  • Evacuate the area immediately if the fire is still going and the extinguisher is empty, or if the fire grows beyond what can be safely handled without fire department personnel. 

NOTE: Fire extinguishers are made to handle small fires only. If the environment becomes too dangerous, everyone should know when and how to evacuate. Excessive smoke and heat, impaired evacuation routes, and poor visibility are all conditions that can evolve very quickly, and people need to understand that safety comes first and foremost. 

SERVPRO of Grapevine/NE Tarrant County is here to help with cleanup projects both large and small and are dedicated to getting your business Certified: SERVPRO Cleaned. We also handle mold prevention and remediation, as well as fire damage and water damage.

How to Manage Storm Damage Before Professional Help Arrives

9/18/2020 (Permalink)

Dallas home with Tornado damage

Especially in North Texas, the thunderstorms that come rolling across the city can cause severe damage, leaving homes and businesses upset and at risk in their wake. Coming home to an uprooted or fallen tree (or two) can inflict costly damage, particularly if you don’t know how to ensure it doesn’t get worse before it can be properly cleaned up. That’s why it’s important to know how to manage storm damage before professional help arrives.

Storm damage comes in all shapes and sizes—it doesn’t fit into one clear box, but there are a few general steps to take to manage storm damage immediately after it happens:

  1. Don’t Go Outside Until You Hear the Okay

Whenever severe storms, tornadoes, or other natural disasters have watches or warnings around you, take caution! Make sure you monitor your radio and your phone to hear the okay to leave your home when the threat of the storm has passed. Your safety and well-being always should come first.

  1. Document the Damage

Before doing anything else, take out your phone and snap pictures of all the damage. This is essential to make any insurance claims on property damage that you have sustained due to a storm. By having photos of the damage before any cleanup has occurred, you’re more likely to be able to claim the maximum amount of coverage from your insurance that you can in order to cover the costs.

  1. Cover Any Areas Where More Water Could Enter

If your roof or home has any holes or damage that allows water to continue to enter your home, make sure you cover them to the best of your ability with a tarp or something else to prevent more water from entering. Chances are, rain may still be pouring down after you sustain some storm damage, and you never know when it may start up again even if it has stopped.

  1. Remove Excess Water

Is your basement now a mini-ocean? Do your best to remove any excess water you can by the bucketful or with a shop-vac. However, don’t attempt to do this until you are certain that there is no electrical damage and you aren’t at risk of your power channeling itself through the standing water. 

In all that you do after storm damage occurs, be sure to take caution and keep your safety in mind first and foremost. Once you have the time and signal to do so, call a local professional restoration company like SERVPRO of Grapevine/Northeast Tarrant County to get your place looking back to normal. You can reach us at 817-595-2506.

Water Damage Restoration Protocol Steps

7/24/2020 (Permalink)

Water and mold damage can be very destructive to your home or business. The most important thing to remember in case of a flood is to act quickly. First, call your insurance company to see if the damage is covered.  Most insurance agents or adjusters will recommend a reputable and approved restoration company to do the clean-up. Find out if you have a deductible and know what it is. If you do not have insurance the first thing you must do is dry out your basement.

If water is left longer than 48-hours, it can be considered hazardous and the cleanup process can turn into a much bigger expense.

The following clean up steps are the proper protocol:

  1. Extract the water and find the source of the problem.
  2. Remove any contaminated materials including carpet, drywall, boxes, and anything else that might have gotten wet. The level of saturation in the amount of time and materials were exposed to the water will determine if the items are salvageable.
  3. Place air-movers and dehumidification equipment throughout the flooded area. Keep them on until the basement and crawl space is thoroughly dry. This may take 3-5 days.
  4. Do not replace or remove any of the unsalvageable materials until your insurance adjuster has deemed them unsalvageable. Make sure all your items are free of mold before moving them to a dry area of the home.

If you find mold in your basement or crawlspace or there are signs in your house like a musty smell, you may need to have the air tested. This test should be conducted by a certified inspector and sent to an accredited lab for analysis. 

If you have a water or flood damage to your home or business, SERVPRO of Grapevine/Northeast Tarrant County has emergency services 24 hours a day – 7 days a week! Our crews are highly trained to remove the damaged materials and begin the restoration process using specialized equipment to determine the wet areas, extracting any standing water and placing fans and dehumidifiers to remove all excess moisture to restore your home to “Like it never even happened."

Call SERVPRO of Grapevine/Northeast Tarrant County, your local water restoration and cleanup company at 817-595-2506.

Esporta - A Game Changer in Fire Restoration

5/28/2020 (Permalink)

Esporta Wash System and Dryers

Fire Damaged Clothing

Here at SERVPRO of Grapevine/NE Tarrant County, we specialize in the restoration of fire damaged items. A lot of items that come out of a home or business that have been affected by a fire are heavily affected by smoke and soot. Many companies will determine that these items are non-salvageable due to the extreme conditions. However, our technicians deem everything as salvageable until we can prove that it cannot be salvaged. The most common items that are usually replaced rather than restored are the soft cloth contents including, clothes, shoes, purses, etc. Our crews understand that these items can be important and hold value/memories that are not replaced by buying a new one.

Our team attempts to salvage these items with our Esporta Wash System. Our facility is one of the only restoration facilities that has this machine available for use and is operated by an Esporta Certified Operator. Third party independent laboratory testing has verified that the Esporta Wash System restores contaminated items to FOOD GRADE CLEAN by removing 99% of contaminants. Esporta’s patented and proprietary technology is the most effected washing solution available in today’s market. The items are held stationary and passed through detergent-laden water. The combination of the patented hydraulic action and the environmentally friendly detergent results in the removal of over 99% of the organic and inorganic contaminants. This process is five times more effective than traditional laundry.

What can be restored in the Esporta Wash System?

  • Leather goods of all kinds
    • Shoes
    • Purses
    • Jackets
  • Laundry of all kinds
    • Wash and fold
    • Press and Hang
  • Household goods of all kinds
    • Sleeping bags
    • Pillows
    • Comforters
    • Stuffed animals
  • Unique articles such as sports equipment
  • A wide variety of other articles

Not only does the Esporta Wash System have the best cleaning and disinfecting results, but it also maintains the structural integrity of the items during the multi-stage computer controlled patented cleaning process.

Upon arrival to a fire damaged home or business, the first-priority of our crew is to work with the customer to determine if they have any, what we call, 911 items. These items are a guaranteed 24-hour turn around for the customer so that they can have their most valuable/most important items returned as soon as possible for their convenience. This also leads to a simpler and faster claim settlement and a satisfaction guarantee ensuring delighted customers and insurance professionals.

If you have any questions, please call our office at 817-595-2506.

Local Damage Restoration Company Serves the Grapevine Area

5/13/2020 (Permalink)

Here to Help

Summary: No disaster is too large for SERVPRO of Grapevine/NE Tarrant County. Extensive certifications, intensive training, more tools and equipment, and a broad base of experience equips the team to take on large damage restoration jobs.

SERVPRO of Grapevine/NE Tarrant County is a large loss response team. This designation is quite impressive. It means that the SERVPRO team of Grapevine/NE Tarrant County has achieved significantly higher standards than ordinary damage restoration and recovery businesses.

To be a SERVPRO large loss recovery team, a team must have:

  • Extensive certifications in damage restoration and disaster recovery
  • Intensive training and skilled coordination
  • Logistical preparedness: More equipment, tools, and resources
  • Broader experience involving large loss events and other SERVPRO professionals

In other words, handling a large-scale damage incident or disaster is not their first rodeo.

How is SERVPRO qualified to handle large loss events and disaster recovery?

With over 1700 franchises and more than 50 years of damage restoration and disaster recovery, no job is too large for the SERVPRO team of professionals. At the corporate, regional, and local levels, SERVPRO is poised and ready for any challenge.

SERVPRO is structured at the corporate level to manage, mobilize, and equip an army of damage restoration and disaster recovery specialists.  At the corporate level, the SERVPRO Commercial Large Loss Division is composed of the best of the best in the restoration industry. Its elite large-loss specialists are prequalified and strategically positioned throughout the United States to tackle any size disaster.

Every large loss is supervised by a commercial operations manager who coordinates seamless communication, mobilization, and timely mitigation. SERVPRO can dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor.

Clients for the commercial large loss program include:

  • Municipalities
  • Universities and schools
  • Property management facilities
  • Hospitality industry
  • The Pentagon
  • All commercial and industrial facilities

Clients also include apartment complexes, hotels, factories, distribution centers, warehouses, office complexes, shopping centers, large churches, auditoriums, civic centers, and more.

Examples of large loss response and disaster recovery team events

Large loss recovery includes hurricanes, floods, blizzards, wildfires, and any other large-scale disaster requiring the deployment of large numbers of people, materials, and equipment to meet the challenge.  Here are some disasters that have included the large loss and disaster recovery teams:

  • Tornadoes: Northern Texas (October 2019)
  • California wildfires
  • Hurricanes: Irma, Harvey, Matthew, Sandy, Ike, Katrina, Wilma, Rita
  • Floods: Carolina, Nashville, Chicago, Ohio
  • Blizzards: 2014 Polar Vortex

Extensive certifications

Designation as a large loss recovery team is significant in light of the extensive certification requirements. The elite large loss specialists are prequalified with the following certifications:

  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • IICRC Certified Firm
  • SRT - IICRC Fire & Smoke Damage Restoration Technician
  • WRT- IICRC Water Damage Restoration
  • CCT - IICRC Carpet Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • Mold - Abatement Worker Training
  • ECTP - SERVPRO Employee Certification Training Program
  • SERVPRO - Fire, Water, Carpet & Upholstery Certified
  • HAAG - Roofing Training Certification
  • Successful Subrogation I & II

The benefits of a commercial ERP: Emergency Ready Profile

Every commercial property should plan on some type of incident that requires outside help to resolve.  It could be a water, fire, or storm disaster. By having a plan of action in place prior to any event and including it in the regular training at the office, a business can help minimize the damage and cost if an unplanned water or fire event happens.  SERVPRO, as a free service to any commercial property in Grapevine/NE Tarrant County, would appreciate the opportunity to work with a business to create an Emergency Ready Profile.  It will contain all the critical information to help minimize damages and provide the resources for the employees of the company with property details and information. Such a profile would greatly assist a large loss response team when it responds to a disaster or damage incident at a commercial property.


No job is too large for SERVPRO of Grapevine/NE Tarrant County In the case of a major disaster such as the tornadoes of 2019, the occasional hurricane, or the Winter Vortex of 2014,  The large loss response team is ready. Extensive certifications, intensive training, logistical preparedness, a broad experience, and the full weight of the corporate large loss division make SERVPRO the industry leader in disaster recovery.

For more information about the disaster recovery specialists, contact SERVPRO of Grapevine/NE Tarrant County at (817) 595-2506.

Residential Water Damage Restoration Case Study: The Newlywed Nightmare

4/13/2020 (Permalink)

Here to Help

Summary: SERVPRO of Grapevine/NE Tarrant County used a hypothetical case study to help people understand the importance of knowing who to call after a water damage emergency.

A functional plumbing system is something that many people take for granted. It is expected that when a faucet is turned on the water flows out and when the faucet is turned off the water stops flowing. Homeowners may have never considered the possibility that their plumbing may malfunction and if that possibility occurs, they may not know how to react or who to call. SERVPRO of Grapevine/NE Tarrant County has ample experience in dealing with residential water damage from plumbing emergencies and other disasters. Over the years the team of restoration experts has come to the rescue of many water damage situations. Analyzing a case study can help people anticipate a water damage emergency and create a response plan should such an emergency take place. Consider the following hypothetical scenario.

A pair of newlyweds have worked tirelessly to have their new home ready and waiting for them when they return from their honeymoon. On the day of their wedding, they made last-minute preparations at their new home including having a plumber connect their plumbing to the city water. Not giving a second thought to the plumbing, the couple enjoys a flawless wedding and a romantic honeymoon.

Excited about their new home, the newlyweds decided to return from their honeymoon a few days early. As they turned into their neighborhood, they noticed a stream of water along the edge of the street. The newlyweds thought that perhaps someone was washing a car or watering their lawn or maybe the city is flushing a fire hydrant. Only when the couple pulls into their driveway that they discover the source of the water. Water is pouring out from under their new home and cascading from under the front door. The kitchen floor buckles and anything touching the floor is wet and saturated with water. What had happened to their dream home?

To their horror, the newlyweds discovered that the plumber had connected the water line but failed to thoroughly check all the connections inside the home. As a result, the waterline to the ice maker had been irrigating the carpeting for almost four days.

Immediately the newlyweds shut off the electricity and the water meter and tightened the connection to the ice maker so that the deluge would stop flowing. They assessed the extent of the damage and took lots of pictures with their smartphones for documentation. After unplugging fixtures and appliances and rescuing sensitive electronic equipment including computers and gaming systems, the newlyweds called their insurance agents. But the couple is still faced with a massive problem. Cleaning up is far beyond their capabilities. What would they do? Where do they go from here? Who would they call?

A situation similar to the above scenario is not uncommon. Whether it's from human error, a burst pipe, or a malfunctioning household appliance. Millions of people experience some kind of water damage emergency each year. If people do not have a plan in place, they can be met with mountains of stress and anxiety. However, if homeowners have a trusted water damage restoration specialist they can turn to then they can minimize stress and quickly get back on their feet.

Thankfully, the newlyweds knew to call their local SERVPRO to help manage the effects of the flooding. Realizing they need professional help, the couple called their local SERVPRO to begin the process of cleaning up the mess and restoring their home to its original condition. Though it was after hours, a real person answered the phone and assured the couple that a crew would be on the scene in about an hour. The operator reassured the newlyweds that everything would be fine. She gave them some further safety tips and provided instructions on how they could prepare for the arrival of the crew.

In less than an hour, the SERVPRO restoration specialists arrived and the team performed a thorough water extraction process removing any contaminants and preventing the growth of any mold. Their strong but safe vacuum system extracted water without harming the carpet or flooring. Because many building materials retain water, SERVPRO dried and dehumidified the home once all visible water was extracted. The house was then cleaned and sanitized and odors were removed. This process was especially important to the couple since the husband had asthma and the wife was allergic to mold. Until the SERVPRO team was finished, the newlyweds headed to the nearest hotel. Finally, SERVPRO restored their home so well that the house looked like the water damage never even happened. Although the water damage experience was not something they expected or wanted, they had peace of mind knowing that their home was in good hands.

For more information about water damage restoration services, contact SERVPRO of Grapevine/NE Tarrant County at (817) 595-2506.

Flood Damage Remediation for your Grapevine Home

3/30/2020 (Permalink)

Floods can be highly destructive to your home, as water can seep into every corner and crevice of your home. It goes through rooms and walls, creating lasting and permanent problems unless it is treated adequately and quickly. To effectively mitigate and repair flood damage, you need the trained professionals at SERVPRO to come to your home and help you.

At SERVPRO, we offer highly qualified flood damage repair specialists who are here to work with you to restore your Grapevine home back to its previous state before the flood. We have a nationwide network of experts to make sure you are served in a timely fashion, by technicians who are familiar with your local area and the local building codes. Our flood damage repair services give you a comprehensive range of repair and cleanup service, covering everything from the removal of standing water to total restoration and reconstruction.


Our services include the fast drying of your structure which saves you as the property owner and your insurance company time and money. Rapid drying is safer, healthier, and provides less inconvenience for you and your family. It also minimizes the replacement of expensive structural materials. This process is also less disruptive and brings less stress during the remediation process.


After the visible water is extracted, SERVPRO experts start developing and planning for the places that are unseen – such as insulation, drywall, beams, framing, and ceiling tiles. Even if the room looks like it is dry, mold can begin growing behind walls and on the wood where you cannot see it, causing major problems down the road. Issues that insurance will no longer cover.

Our certified technicians are IICRC trained, following approved standards. We have a full range of equipment on hand, such as diagnostic equipment, desiccant dehumidifiers, low grain refrigerant dehumidifiers, and thermal imaging equipment.

Our fast response and experience in flood damage repair make us an easy choice in restoration repair. We also help you converse with your insurance company to get your flood damage claim settled quickly and with the least stress possible on your part.


After your home has suffered from flood damage, SERVPRO of Grapevine is ready to help you at any time. All you have to do is call our team at 817-595-2506, and we will quickly send out professional staff to create a plan of remediation for your home or business to get your life back to normal as soon as possible.

Understanding Water Types

3/30/2020 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water.

  1. Clean water (Category 1) is water from a broken pipe or any other CLEAN water source; rainwater is also considered clean.
  2. The term gray water is used to classify slightly contaminated water (Category 2). Clean water becomes gray water when it is left untreated for too long, causing bacteria to other contaminants to begin growing, making the water hazardous.
  3. Black water (Category 3) is highly contaminated and filled with fungi, bacteria, chemicals, human waste and more. Black water is typically caused by sewage backup, storm flooding, or any other type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for SERVPRO of Grapevine professionals to arrive:


  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow even more drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture, to a safe place.
  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water. You will destroy your vacuum cleaner and will most likely cause electric shock in the process.
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.


  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands THOROUGHLY if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread the damage to unaffected areas of the home or business.
  • Do not turn on the HVAC system is there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

Cleaning COVID-19

3/23/2020 (Permalink)

First, before we get into the nitty gritty, take a big deep breath in through your nose, hold it for a second and let it out through your mouth. Do it one more time for good measure… alright! Let’s talk about COVID-19, and what SERVPRO of Grapevine/NE Tarrant County can do for you during this unprecedented time.

Unless you’re like one of my friends who was hiking several volcanos in the southern hemisphere the last few months, you’ve most likely heard about COVID-19 aka Coronavirus. It’s a novel (new) virus that was first detected in China. It has since spread to all 50 states in the continental United States with 223 cases in Texas as of today, March 23rd, 2020. It’s thought to be spread through person-to-person when a person who’s infected coughs or sneezes. We also know that the virus can live up to 4 hours on copper, 24 hours on cardboard, and 2-3 days on plastics and steel. We still don’t really know a lot about it, but that doesn’t mean that we can’t take precautionary action against the virus in our commercial spaces and homes.

We here at SERVPRO have a lot of years under our belt dealing with biological hazards like viruses, bacteria, fungi, and mold. We perform remediation on homes and businesses affected by mold, sewage, and hoarding situations on a weekly basis. Currently, we are being called on by several businesses and community leaders to help clean, disinfect and sanitize their properties, and we can help you too!

All of our cleanup practices are in accordance with the CDC and local authorities. We also use several products that are considered hospital-grade disinfectants which the CDC recommends the usage of for cleaning similar pathogens. In accordance to the CDC, we here at SERVPRO of Grapevine/NE Tarrant County recommend daily cleaning of the following high-touch surfaces:

  • Tabletops
  • Counters
  • Keyboards
  • Mice
  • Phones
  • Tablets
  • Bathrooms
  • Light Switches
  • Kitchen Areas
  • Water Fountains
  • Fitness Equipment
  • Carpet & Rugs
  • Stair Handrails
  • Doorknobs
  • Shelving
  • Offices & Desktops

We are trained and have the necessary equipment to perform proactive cleaning and disinfectant of your facility or home! Give us a call today to schedule your facility clean. 817.595.2506!

For more information, take a peek at our Coronavirus Resource Page!

A Water Damage Timeline for your Fort Worth Home

3/20/2020 (Permalink)

Water Damage Timeline: Reasons Why You Need to Act Promptly

The last thing you'd want to greet your eyes when you come home from work is a soaked-up floor. Water damage in Fort Worth can happen in a jiffy. Now picture the extent of damage that can occur after leaving for a month-long vacation? A leaking hose in the home can send water spewing everywhere in the house, and it only takes a matter of minutes for the moisture to seep through the porous elements and fixtures, causing damage. If left unchecked, the water may accumulate inches above the floor, and that may put the structural integrity of the property at risk.

When your residential or commercial property remains exposed to water without any intervention, destruction follows. That's the reason householders are always advised to react promptly when faced with such an emergency. The following is a comprehensive discussion about water damage timeline and how to alleviate destruction by moisture.

Within a Few Minutes

If water flows uncontrollably from a sink faucet or a broken hose, it takes a few minutes for it to start ruining your stuff and valuables. It spreads all over the floor, saturating every surface it comes in contact with. These include walls and carpets. The once-fine polish on the furniture may bleed off while different dyes may stain other surfaces.

While stagnant on the floor, water may also reach books, papers, photo albums, and other critical documents. Water seeps into them and causes them to warp and become soggy.

Water Damage After Hours

Assuming you were out for the entire afternoon when the washing machine pipe breaks. From the first hour to 24 hours, several kinds of damage will have occurred. The interior will start reeking of an intensified odor. Drywalls may begin to swell and might even break down. Any metallic items or surfaces that come in contact with the water start to tarnish. In the kitchen area develops a musty and damp atmosphere.

Wooden flooring materials and sections of furniture that the water touches also get ruined within hours. Laminated wooden fixtures may swell ad the outer coating may get cracked. Dyes from napkins and colored decorative papers may spread all over the place, causing surfaces to stain.

Extent of Damage within 48 Hours and One Week

If a faulty faucet spirting water on the floor does so for two days or beyond, mold patches begin to grow in moist areas. The water also sips into wooden doors and windows and makes them warp. In some cases, opening and closing these apertures may become challenging.

Wooden flooring material begins to buckle, while surfaces attached using adhesives start to peel off, breakdown, or release. The home may pose health risks to persons with respiratory conditions or weak immunity. Asthmatic individuals also experience increased sensitivity due to the high rate of allergens and mold growth.

Expected Water Damages Beyond a Week?

Following torrential rains, your unoccupied holiday property may lack someone to take care of the flooded house. If control measures are not taken, water damage Fort Worth spreads to the entire property, leading to contamination. At such a juncture, homeowners incur higher restoration costs because of the need to rebuild the structure and removing contaminated stuff.

The home becomes unfit for occupancy because the extent of water damage has taken hold of the critical fixtures and elements of the property. The structure has become weak due to the wooden shell soaking too much water.

Practical Water Damage Prevention Tips

Carrying out preventative maintenance projects in your home, both inside and outside, helps you alleviate water damage. Below Are some of the critical areas that you need to focus on when scheduling for your maintenance routines.

1. The basement

Water damages may, at times, occur because of seepage in the basement. Cracks in the foundation would be the most probable cause. If you start noticing that water seeps into your home when you never experienced that, it should signal that your once water-proof cement has become weak by developing fissures. The next thing you can do to control the damage is to use a water sealant to the cracks to avert seepage.

Additionally, you need to ensure that the water flows away from the building whenever it rains. Seepage becomes further intensified because the landscape may be slanted in a way that ground runoff flows towards the home. You need to make sure that you patch up sections of the surrounding soil to prevent water contact with the foundation.

2. Plumbing System

Always make a point of inspecting the connection of your home, including drains and faucets that facilitate water flow from fixtures such as washing machines, ice makers, water heaters and dishwashers. Some homes have water-leak sensors that provide alerts whenever seepage is detected. Once you get the feed, identify the pipes that have leaks and replace them for efficient flow.

You may also want to check the pressure of the flow within the drains regularly. Under high pressure, pipes and hoses may burst. You can prevent that by investing in a pressure gauge and fit it in the faucet located outside the home. Turn the faucet to release the highest pressure. The reading you get on the gauge indicates the pressure of water inside your residence. Most homes in Fort Worth have pressure systems set between 40 – 70 psi. Whenever the force goes beyond 100 psi, you need to purchase a pressure regulator in your local hardware.

Are you planning on going for an extended vacation? Make sure you shut off the water flow to the washing machine. Also, remember to switch off the dishwasher.

3. Prevent Damages to Your Belongings

Sometimes your house may be cluttered with too much off-season stuff. Protect them by storing them inside water-resistant bins, most so in damp areas where pipes are fitted. That includes the basement and the attic.

Store your storybooks, photographs and other memorabilia in areas less vulnerable to water damage in Fort Worth. Construct shelves to store these items. You can also have shelves in the basement to create storage space, instead of leaving them on the floor where water seepage may cause the growth of mold colonies on them.

For all your water damage needs, give us here at SERVPRO of Grapevine/NE Tarrant County a call at 817.595.2506!

Fort Worth Washing Machine Maintenance

3/10/2020 (Permalink)

Taking care of your washing machine is important so you can avoid water damage.

Do you know how many gallons of water your washing machine can hold? On average, a single washing machine can hold 15 to 30 gallons water. Now, think of how many times your washing machine drains, and then refills during a cycle it’s usually around two, right? That means – depending on the settings you have selected – your washer can use anywhere from 45 gallons to 90 gallons of water in just one wash. Now, think about if your washing machine somehow malfunctioned, and you didn’t have any idea that it happened. It would definitely dump a lot of water all over your home. What’s worse is that insurance may not even cover it because it could be considered something along the lines of “failure to maintain” which we will definitely cover in a later blog on just what that means. So, what can you do to make sure your washing machine doesn’t fall apart, and you don’t end up with a massive puddle in almost all the rooms of your home?

Taking Care of Your Washing Machine

With the next week going to feel like spring here in Fort Worth, it is enough to make anyone want to get out and get to work on their spring cleaning and maintenance out of the way while it’s nice; and before it gets too hot here to do anything but sit on the couch with the air conditioning on a high and a tub of ice cream. While you’re cleaning your gutters and cleaning out your garage, maybe take a peek at your washing machine one day to see how it’s doing maintenance wise.

  1. First thing is first, inspect the hoses. Failing hoses is probably the number one source of water damage when it comes to washing machines. Make sure to check for bulges, cracks, and make sure the fittings are secure. Replace anything that looks concerning, and maybe consider a metal hose instead of a rubber or plastic one.
  2. Have you washed your washer? That sounds weird, but it’s imperative to wash your washer to make sure your laundry stays clean and fresh. Just run an empty cycle with a load of hot water and about two cups of white vinegar. Then in the middle of your cycle, add in about a half cup of detergent.
  3. After you’ve washed it, make sure to wipe down your drum, your door, and the rubber gasket that lines your washer door. This will ensure that your washer won’t give off any gross odors.

It’s probably wise to inspect the hoses at least every six months and do the general cleaning about once a month to keep your machine fresh and to keep it from stinking up too much. Some other general washing machine tips are:

  1. Use the right type of detergent. Believe it or not, your washer could use a special type of detergent. Check the right kind in your washer instruction manual.
  2. Make sure you’re using the right amount too, too much will leave a residue, and nobody wants to have to clean that.
  3. Raise your hand if you’re guilty of leaving your laundry in your washer for an extended amount of time and forgetting to put it in the dryer. If you’re very guilty like me and find that your clothes have turned a bit mildew-y, do about a splash or two of white vinegar in your clothes and rewash with your normal amount of detergent. It’ll take away that mildew smell easily.

And that’s it! Washing machine maintenance is important to keep potential water damage emergencies at bay. If you do find yourself with a water damage emergency in your Fort Worth home, give us a call today at 817.595.2506!

A Little Waterlogged? We Can Help!

2/12/2020 (Permalink)

How much rain did you get in your city? Here in Grapevine we got well over one inch of rain, and not going to lie – I was a little waterlogged coming into work today! Our phones have been ringing off the HOOK with water losses coming in from all over: from Southlake to Keller! We have teams waiting on standby too, just in case anything happens, whether it’s a small 1,000 square foot apartment, to a big 100,000 square foot warehouse! And it doesn’t matter if the source of water is all this rain or if it’s a burst pipe, we’ve got the equipment to help you out.

So, give us here at SERVPRO of Grapevine/NE Tarrant County a call today at 817.595.2506 and we can be on your way to help you with whatever happens.

We've Got Your Back When It Comes To Restoring Your Fort Worth Home From Water Damage

2/7/2020 (Permalink)

When water damage hits your Fort Worth home, are you prepared? The answer is often no, a water loss in your home can be incredibly stressful and can lead to a situation where panic definitely is at the forefront of your mind. It’s important to take a deep breath, and call us here at SERVPRO of Grapevine/NE Tarrant Co! We can handle any size job, and have the training and the know-how to make sure that your job is handled with the care and attention needed to make sure that your lives get back to normal. Water damage happens in an instant, let us help you fix it just as fast.

Give us here at SERVPRO of Grapevine/NE Tarrant County a call today at 817.595.2506 for all your water damage restoration needs.

We Can Clean Your Restaurant!

2/5/2020 (Permalink)

Restaurants can get dirty, it’s a fact of life! Hard, daily use of dinner and lunch rushes can build up grime and oil can make it really hard to keep clean, no matter how much we clean, clean, and clean some more! That’s where we come in here at SERVPRO of Grapevine/NE Tarrant County. We can do a super deep clean of your restaurant kitchen, getting the grease traps and appliances, even clean your carpet and upholstery if you’ve got any. We can help get your kitchen sparkling and brand new. The best part of it all, is that you don’t even need to close or lose business, we can do it overnight! That means that tips aren’t missed, and neither are lunches or dinners.

Give us a call today at 817.595.2506 for all your restaurant cleaning needs!

What's an ERP?

2/5/2020 (Permalink)

Sure, you could tell us where the breaker box is in your office, just incase Debbie from accounting trips a breaker by microwaving her left over salmon and Brussel sprouts (ew, thanks Debbie) but do you know where your water shut off is? In the event of a water emergency, like a burst pipe or a toilet supply line break, it’s important to know where it is. That’s where we can help you out. We can make you an ERP, or an Emergency Read Profile, that gives you – and us – a detailed run down of your building and shows you just where your shut off is, and other important things like a fire extinguisher. It can also help our production managers and technicians put together a game plan just incase your business happens to flood or get water damaged. Along with identifying important facts like water shut offs, we will also detail out the floor plans of your building, what to do in any type of emergency and more!

To set up an appointment with one of our Business Development Managers to do a walkthrough of your building for an ERP, give us a call today at 817.595.2506!

Are You Prepared For The 2020 Storm Season?

2/5/2020 (Permalink)

Well, that was a little lackluster, wasn’t it? I was promised snow, SNOW people! But, I suppose that can be expected with Fort Worth. At least we got to see some snow back in January! However, we aren’t quite out of the clear yet for severe weather, especially with spring coming up! It’s important to make sure that your home is well prepared for the rainy season we have ahead of us. Make sure your roof is in tip top shape, especially after today’s “ice” storm, and all of your windows and doors are fully sealed to make sure no water can get in. It’s a good idea to inspect your attic too, just in case there’s some water damage you hadn’t noticed before.

This storm season, if you find yourself blown over, let us pick you back up. Give us a call at 817.595.2506 today.

We Can Handle Anything!

1/21/2020 (Permalink)

Hotels? No problem! Small offices? No problem at all!

Did you know that we can handle it, big or small? When your commercial property gets hit with an unexpected broken pipe, do you know just exactly who to call? Us of course! Not only do we have the manpower to handle any size of job, we’ve got the equipment too.

This hotel had a pipe burst and affect three stories! On site, we had 300 air movers and close to 45 dehumidifiers – that’s a ton of equipment! The best part is that because we’ve got so much equipment that we don’t have to even worry when it comes to being able to handle other jobs that come in, which means if your commercial office space floods, you won’t have to worry because we’ve got it handled.

So, give us a call today at 817.595.2506!

Time is Money.

1/21/2020 (Permalink)

Besides a natural disaster or a fire, floods can be one of the worst things that can happen to your business. It affects your employee’s productivity – fans are loud, and dehumidifiers are hot making it hard to work in conditions like that. In turn, that means that you could be losing revenue for the time that your business is closed. We know how frustrating that can be: we’ve been there before, after all!

That’s why we work as hard as possible here at SERVPRO of Grapevine/NE Tarrant County, and with equipment that’s been specially designed to make sure that the drying process is quick and easy on you and your employees so everyone can get back to work in a timely manner.

If you’ve been hit by a water loss at your commercial space, give us a call today at 817.595.2506!

Spring Clean Your Space!

1/20/2020 (Permalink)

Spring is just around the corner – and it seems to be coming sooner rather than later, with temperatures reaching into the 60s by late next week (I definitely plan on giving my car a good deep clean this weekend). It might be a good idea to bring some freshness to your office and do a quick spring cling! Not only will it make you feel better, about not having a cluttered workspace, but you’ll be more productive too!

First, split everything into categories, that’ll help make tackling the task of your once-a-year (let’s be real) declutter easier.

  1. Personal stuff: Keep your decorative items down to just three to five items at your desk. Small decorations, framed pictures of your dog, or even a plant are all great ways to personalize your space, and it’s definitely okay to do that. Just try not to go overboard with your stuff. If you have lotions, hand sanitizer, or lip balms be sure to keep them in a top shelf.
  2. Papers: Lots of papers on your desk? Look through it, and If you for sure don’t need them, toss them. If you’re not sure be sure to file them away in the correct spot. Shred papers before you toss them, though.
  3. Clothing: You don’t need your whole closet at your desk. Keep a sweater or sweatshirt on the back of your chair and your gym bags in a bag under your desk or in the trunk of your car.
  4. Supplies: What do you use during your day at work? A planner? Pen? Pad of paper? Maybe some sticky notes? Anything you use on a daily basis can stay on your desk, anything else put in a drawer.
  5. Food: Alright, lets be real, you’re not going to eat the bag of veggie straws you purchased last year. Throw those out and throw out the 74 packets of ketchup you’ve got in your desk too. Throw away your water bottles, wash your dirty coffee mugs, too.

Now that you’ve got that taken care of, give your space a nice deep clean! Wipe down all the surfaces with a disinfectant wipe, use canned air to get all the crumbs from your keyboard, and wipe down your computer screen to get all those annoying finger prints that Janice from accounting keeps leaving when she points at something on your screen. Enjoy your new, freshly organized space!

For all your other office deep cleaning needs, give SERVPRO of Grapevine/NE Tarrant County a call at 817.595.2506!

A Five-Star Experience Every Time!

11/12/2019 (Permalink)

Guess who’s one of the most highly recommended restoration company in the metroplex? That’s right, it’s us! We don’t need to toot our own horn, because we’ve got over 200 reviews to do that for us between our three franchises. We are really proud of them, because we’ve worked really hard to make sure each and every one of those reviews is well earned. We strive hard to make sure every one of our customers has a five-star experience, no matter the size or type of job. Whether it’s a fire or a water loss, whether it’s a home or a commercial building. We want you to have the same experience no matter what, and if you aren’t happy, we aren’t happy! We want to make it right every time and ensure that you receive the same care and compassion that everyone else has.

So, give us a call today at 817.595.2506!

SERVPROXIDE is the name of the game!

11/8/2019 (Permalink)

SERVPROXIDE is here to save the day! Did you know that we’ve got a super powerful cleaner and it’s one of our very favorite products here at our shop, and we’ll tell you why! SERVPROXIDE is a disinfectant that’s got some serious cleaning powers. It kills harmful viruses, mold, and bacteria and will leave your home or office space clean and healthy. But with such a powerful product is it safe for everyday use? You betcha it is! How you might ask? Well, it’s EPA registered for one, and it has the lowest rating the EPA offers. It’s also a green product, making it 100% biodegradable so you don’t have to worry about the environment either.

So give us a call today at 817.595.2506! We’d love to help ya out!

We Can Handle It!

11/6/2019 (Permalink)

Did you know that we are a Large Loss Response Team? Yep – it’s true! We can handle any size job, whether it’s a five-floor flood in a sky rise in downtown Fort Worth, or a house flood in Grapevine, we’ve got it covered! We have the equipment and the tools to make sure your job is done right and done right every time. Our staff goes through a rigorous training process that ensures that even though each job is unique, it’s handled with the same level of care and attention as all the rest. We have over 850 air movers, so in case your building needs 500, we are sure to have every piece of equipment needed to get your business and home back on track and running as smoothly as possible.

Give us a call today at 817.595.2506 if you find yourself in the midst of a water loss.  

Be ERP Ready!

10/28/2019 (Permalink)

Last week was a busy week for us when it came to commercial properties flooding due to the storms that hit the metroplex on Sunday the 20th, and this week will likely be just as busy! We’ve got an 80% chance of rain on Tuesday, and then a 90% chance of rain on Thursday! Of course, the question still stands: is your commercial space prepared for a weather disaster? What about a burst pipe?

If the answer is no, then you definitely need to consider setting up an appointment for an ERP, or Emergency Response Program, with us. ERPs are really cool, and I’m just not saying that – I promise! ERPs can prepare your business for whatever may happen, whether it’s a burst pipe or a roof leak. We will identify where things are like your emergency shut off valves, and do a complete 360 inspection of your office, we’ll identify the year your building was built, among other things to make sure that you’re prepared. If something happens, give us a call, and we’ll be able to pull that ERP to make the drying process go even faster than normal! Which will save you time and it’ll save you money.

So, give us a call at 817.595.2506 to start your ERP today!

Fort Worth Weather Update - 10/21

10/21/2019 (Permalink)

Well, it was a pretty active night last night in the DFW area! Thunderstorms marched across the metroplex and produced storms with hail up to quarter sized, and up to THREE tornadoes with the biggest and most destructive one hitting in North Dallas.

While we needed the rain, and it was nice to go to sleep to last night (with the exception of out where I live – there were sirens) we definitely did not need the damage. Reports of damage stretch for miles including roofs torn off buildings, down powerlines – leaving thousands without power, down tree limbs and more.

Closer to home here in Fort Worth, we are packing up and rolling out to those affected in our neck of the woods. We can handle it all, from fires started by lightning and leaks caused by roof damage.  We are preparing for more weather expected to get severe come Thursday night into Friday morning with lows dipping down into the 60s.

If your home or business has been affected by the recent storms, give us a call today at 817.595.2506!

Commercial Storm Damage

10/21/2019 (Permalink)

That was some serious weather we had last night! Tornadoes tracked miles worth of damage in Dallas, and we had some serious quarter sized hailstorms. While we didn’t get the brunt of it out here in Fort Worth, it does make you think about your commercial business. Is it prepared for the threat of severe weather like we saw last night? What about any other disaster?

That’s where SERVPRO and our ERP or Emergency Ready Program comes into play. We put together a detailed plan for your commercial business whether it’s an apartment complex, retail space, or an office park. We detail just what you need to do in the event of a disaster and come up with a comprehensive plan of attack to make sure your business is up and running as soon as possible.

If you’re interested in an ERP give us a call today and we will be more than happy to schedule an appointment with our business development manager today!

Lighting Damage Prevention

10/21/2019 (Permalink)

According to the National Fire Protection Association (NFPA), lightning strikes were the cause of an estimated average of 22,600 fires each year, that’s a lot of fire! With some homes being struck in last night, it’s important to know about the options for your home when it comes to lightning safety. Although the chances of your home getting struck by lightning is fairly slim, it can happen. It’s hard to predict mother nature, and what she is going to do, which is why you can install preventative measures to your home to make sure that a fire does not get started because of a lightning strike.

For example, you can hire a company to come out to install copper tubes on the top of your house, which will distribute the current away from your home and into the ground to prevent fires. If you’re worried about the aesthetic of your home – after all, who wants big copper poles sticking out of the top of your home? Don’t worry! They only come up about a foot off the top of your roof and are unnoticeable. In the long run, it’s a great investment to keep your home safe.

If you’ve been affected by a recent fire, give us a call today at 817.595.2506!

Is Your Commercial Business Prepared For Disaster?

10/21/2019 (Permalink)

Those who run their own businesses have a TON on their plate. They’ve got pay roll to worry about, making deadlines, making quarterly numbers – the list goes on. The last thing they need on their plate is a disaster to happen, most times, businesses are woefully underprepared for a disaster to their commercial businesses. Do you have a contingency plan just in case a pipe bursts or a roof caves in due to a thunderstorm? 

If not, you may want to consider our Emergency Ready Program, or ERP. With an ERP we can identify problem areas, where your water shut off is, and even create a game plan for our team just incase you happen to have a water or fire damage in the future. An ERP can save your company time and money, so give us a call today to schedule one at 817.595.2506!

Fall Water Damage Prevention

10/13/2019 (Permalink)

I took a trip through Oklahoma this last weekend, and it was amazing just a quick trip up north could yield such a drastic change in weather. We were traveling through the state fairly early in the morning, and the amount of frost on the grass and fields was really impressive! It was an exciting thing to see - mosquitoes are the bane of my existence after all. But it also made me run through a list in my head of all the things I need to do in preparation for the winter weather that’s inevitably coming our way. 

And it’s a good thing for all of us to think about. Winter is one of our busiest times here at SERVPRO of Grapevine/NE Tarrant Co, not only do we get a frequent amount of rain, but we are usually ill prepared for freezing pipes. It doesn’t often get down below freezing here in the Fort Worth area, but when it does, it often times spells disaster for unsuspecting homeowners. 

So, while it’s still nice and mild out this next week, be sure to do some routine maintenance on your home, such as checking your roof for potential leaks that have may have popped up over the summer, ensure that your exposed pipes are properly insulated, and make sure to turn off your sprinkler system.

If you find yourself in a wet situation this fall, give us a call today at 817.595.2506! 

Fire Damage To Your Fort Worth Home? Let us take care of it!

10/13/2019 (Permalink)

Fires are extremely overwhelming, your home and the personal things you’ve had in them seem to be destroyed, all those irreplaceable heirlooms are gone. On top of that, you’ve got to deal with the cleaning and reconstruction of your house, and how are you going to get rid of that awful soot smell?

That’s where we here at SERVPRO of Grapevine/NE Tarrant County come in! We are experts in restoring, not replacing. So you don’t need to worry about any of it, we take it from the moment your fire is put out. We will pack up and move all of those important heirlooms and pictures and clean them all so they are back to preloss conditions. You don’t even have to worry about buying an all new wardrobe. We have an Esporta machine - which can handle up to eight loads of laundry at a time and with special blends of laundry detergents, we can get the smoke smell out of almost anything. 

So, for all your fire restoration needs give us a call today at 817.595.2506!

Holiday Fire Safety For Your Fort Worth Home

10/9/2019 (Permalink)

We have started our fire busy season! As bad as that sounds, it’s the truth. Fires tend to escalate in the fall and winter months due to the holidays. People like candles, I know I do. There’s nothing better than the smell of apple cider or forests to bring some extra coziness to their homes when it’s chilly outside and you’re wrapped up in blankets. But it’s important that we practice fire safety.

It seems elementary, but it’s incredibly important and doesn’t hurt to have reminders every once and a while. Make sure to keep candles away from pets, and make sure that they are away from decorations. All ways be sure to blow out a candle before you leave a room. You can also invest in a wax warmer to keep fall scents in your home and keep the flames out. Just make sure to follow the manufacturers warnings and instructions for usage.

If you find yourself in the midst of a fire during this holiday season, give us a call today at 817.595.2506!

Weekly Weather Update for Fort Worth, Texas - 9/04

9/4/2019 (Permalink)

Dorian is hitting the East coast as we speak, and according to our meteorologist at SERVPRO headquarters, it has been one of the weirdest and hardest Hurricanes to predict. We are on standby, ready to roll out to go help those in need as soon as they call us. But in the meantime, we are here in Texas braving another heat wave.

Yes, I said another.

Last week’s rain and temperatures dipping into the mid to low 80s was definitely a tease for fall! This week, however, we can expect to be back into the hundreds by Friday (insert groaning here). I don’t know about you, but I’m personally ready for fall weather. I’m ready to snuggle under some blankets on a rainy Sunday Morning and watch The Shining. But I digress. We should be back into the mid to low 90s by next week, with a slight chance of thunderstorms by the end of the week.

If your Fort Worth home has been hit by unexpected water or storm damage, give us a call today at 817.595.2506!

Weekly Weather Update for Fort Worth, TX - 8/26/19

8/26/2019 (Permalink)

The Atlantic hurricane season has officially begun! In fact, it began June 1st! Our newest storm is Tropical Storm Dorian, which right now is projected to hit the Windward Islands tonight. A hurricane watch has even been issued for that part of the Caribbean. While the forecast is uncertain, it’s expected to make landfall in Florida by the weekend.

But what does that mean for back here in North Texas? Well unless it completely swings west, there’s a very little chance of the storm to make landfall here. However, that doesn’t mean we’re out of the clear for some wet weather!

Today is our last 100-degree day, with a heat advisory in effect until 7pm tonight, and tomorrow is going to bring some cooler weather and rain! The forecasted high for tomorrow is 84 with a 40% chance of scattered thunderstorms, the evening hours into Wednesday bring us the highest chance at Thunderstorms at 50% with the highs getting into the 86.

The rest of the week is pleasant, with temperatures reaching into the low 90s by the weekend.

As always, we are “Here to Help!” Give us a call today at 817.595.2506!

Water Damage To Your Fort Worth Home? No Problem!

5/23/2019 (Permalink)

On the job!

Has a pipe leak, or the recent rains caused water damage to your Fort Worth home? No worries! SERVPRO of Grapevine/NE Tarrant County is “Here to Help!” We are on standby 24 hours a day, 7 days a week to make sure that your water loss emergency is handled immediately no matter what. Even if it’s in the middle of a fireworks show on the 4th of July we will be there. It doesn’t matter the size or location either, whether it’s your home or your 1000 square foot warehouse we’ve got the equipment, manpower, and training to get the job done right and done right every single time. Our reviews prove that.

If you’ve found yourself with water damage, give us a call today at 817.595.2506!

Are You Ready For Rain?

5/8/2019 (Permalink)

Are you feeling a little water logged? We certainly here are at SERVPRO of Grapevine/NE Tarrant County! But we aren’t complaining, we love the spring time and the thunderstorms that come with it. You could consider us weather geeks. But with all that rain, does come flooding and water emergencies. Be sure to check up on your insurance policy to see what is and isn’t covered when it comes to outside water – most of the time it isn’t covered unless you have special add on plans. And we cannot stress this enough: maintain your home! That is the surefire way to make sure that you don’t have an unexpected water emergency.

If you do find yourselves under water this spring, give us a call today at 817.595.2506!

A Water Damage Timeline

5/7/2019 (Permalink)

Water damage in Fort Worth is no joke, did you know that there is a very specific timeline to water losses? A timeline that is crucial to getting your home back to normal – it’s why we take every water loss seriously and act as quickly as we can. Within minutes your home can be completely saturated with water, it will absorb into walls, belongings and floors. Within the first one to two hours, dry wall begins to break down and swell, furniture can crack and swell. Skipping ahead 48 hours, mold and mildew may have begun to spread and grow along floors, walls and furniture. Depending on the type of water loss, biohazard contamination is possible.

The damage to your home is incredibly fast, which is why it’s important to call us immediately at 817.595.2506!

Spring Water Damage Checklist

5/3/2019 (Permalink)

That’s been some rain we’ve been having, and with the flash flood watch extended into tomorrow, we will be seeing more. Water damage to your home is rampant this time of year, it’s our rainy season after all! It can be incredibly unexpected and scary which Is why we make sure to always be ready to roll out and help you with whatever problem your having.

With the rainy days, comes the wonderful nice weekends, however! And it’s important to do your general spring checks on those weekends as well. Make sure all your supply lines to washers and refrigerators are in working order and not worn – replace any that are. Inspect your roof for damages from the last hail storm we had, and repair accordingly. Check your door jams and window seals too, so water can’t sneak its way in.

If you’ve found yourself with a water damage problem, give us a call today at 817.595.2506!

We're "Here To Help."

5/2/2019 (Permalink)

With the storms rolling in through the rest of the week, it’s important to remember that we here at SERVPRO are always “Here to Help!” No matter if it’s an overnight storm that has caused a huge leak in your roof, flash flooding that flooded your dining room, or just a small leak that’s caused some damage to your flooring. We are ready to go. It doesn’t matter the time of day, nor the day of the week we will always be ready to answer your call.

We are ready to head to your water loss as soon as you hang up the phone, so you can rest easy knowing that the unexpected will be dealt with in a timely manner. Just give us a call today at 817.595.2506!

Flash Flood Watch, 5.2.19

5/2/2019 (Permalink)

The flash flood watch for Tarrant County has been extended until Friday, May 3rd at 12 AM. Rain fall totals are already high and with saturated ground, an additional 1-2 inches could spell out disaster. It’s important to stay weather aware for not only flash flooding but also for possible thunderstorms and tornadoes. Keep an eye on the weather channels, most of them will offer live streams of weather coverage and radar maps on their Facebook pages. You can also download the NBC Weather App or the NOAA app from your app store on your phone to get coverage on the go.

If you are out on the go, remember to turn around and don’t drown. If it looks deep, it probably is. Heed warning signs, and make sure to stay away from windows and doors in case a severe storm rolls through your area.

If you’ve been affected by a severe storm this week, give us a call at 817.595.2506!

What's Covered By Insurance?

4/30/2019 (Permalink)

When you’re dealing with water damage, do you know what and what isn’t covered by insurance? Here’s a quick guide to what may or may not be covered by your insurance.

Drain or sewer line?  
No. This isn’t covered by insurance unless you’ve got extra coverage. You maybe dealing with the city on this one.

This one is both a yes and no answer. It’s done case by case and can be pretty confusing. If it’s a small and gradual leak, then it probably won’t be covered but if it’s something like hail damage that caused huge hole in your roof will be covered.

Also on a case by case situation, if your pipe suddenly bursts then your insurance will most likely be covered by your insurance. If it’s a slow continuous leak – most likely not. That’s not covered because it was a failure to maintain.

Sorta. Again, this falls under the failure to maintain umbrella. If it’s a maintenance issue you’ve known about and haven’t done anything to fix it won’t be covered if it’s a sudden and unexpected incident, then it’s more likely to be covered. Be wary though, the appliance itself will most likely not be covered and that’ll have to come out of your pocket.

Long story short, if it’s a maintenance issue that hasn’t been addressed, it will NOT be covered. If it’s a sudden event it maybe. It’s best to check with your insurance provider if you’re unsure.

For all your water clean up needs, give us a call today at 817.595.2506!

What Happens When I Have A Water Damage?

4/26/2019 (Permalink)

Nobody likes the unexpected – it can be scary and overwhelming and worse case, time and cost consuming. That’s why we here at SERVPRO of Grapevine/NE Tarrant Co. try and ease the blow of the unexpected. We are a team of highly trained individuals with specialized equipment, tools, and skills needed to make sure that your water damage is taken care of properly and swiftly.

What can you expect when you give us a call then?

One of our ladies in the office will first take your call, we’ll take your name, number, and address down and then ask detailed questions so we know exactly what your situation looks like. As soon as we hang up the phone with you, we are dispatching a team out to your home and business so they can be on site as soon as possible. You will also be assigned an admin within the office to take care of your job – they will give you updates, and work with your insurance provider.

Once we get to your home, we will extract any standing water that needs to be extracted using either a hand held extractor or an extractor that we can ride on. We will then place fans and dehumidifiers to help with the drying process.

The next few days we will continue to monitor the drying process and we will drill holes and pull baseboards if necessary.

If you find yourself with an unexpected water loss give us a call at 817.595.2056!

We're here to help with your water loss

4/26/2019 (Permalink)

Water damages happen without warning. They happen when you’re away on vacation, when you’re sleeping, or while you’re at work. They happen when you least expect it and when you’re least prepared. That’s why we are. Here at SERVPRO of Grapevine/NE Tarrant County we are prepared for no matter what happens in your home or business and we are ready to act no matter the time of day – or even the time of year.

We know that time is precious, and so we are on our way to your home as soon as you call us. We are highly trained individuals with the tools and equipment to make sure the job is done right every time.

So if your Fort Worth home gets hit with unexpected water damage, give us a call today at 817.595.2506!

Is My Fort Worth Water Damage Covered?

4/24/2019 (Permalink)

This storm system moving through this week is real killer – we’ve already had so many calls and we know that more are just going to keep coming in. We want to make sure everyone is aware as to what is and what isn’t covered by home owners insurance.

If you’ve had outside water come into your home, then that is considered flooding and won’t be covered by insurance unless you have flood insurance which can be required in most states if you’re in an area prone to flooding.

If you’ve had just general water loss, then that will most likely be covered by your insurance and you won’t need to worry. It’s always a wise idea to call your insurance agent and get a claim number no matter the loss, though.

If you’ve suffered water damage from this week’s storms, give us a call at 817.595.2506!

Kitchen Fire Tips

4/16/2019 (Permalink)

Between 2012-2016 the NFPA found that cooking was the leading cause of fires within the United States. It’s important to remember safety when cooking in our homes. Don’t leave stove tops or ovens unattended and if you do have to leave the room to host guests or for another reason, be sure to take an oven mitt with you to remind you that something is cooking on the stove or in the oven.

If you happen to have a grease fire in your home, do not pour water on it! It seems like it’s elementary, but when you’re panicked with a fire in your kitchen sometimes you can do silly things. Instead cover the fire with a cookie sheet to suffocate it. If it’s a small fire you can also use salt to put it out as well. Make sure to always have a fire extinguisher on hand just in case a fire breaks out in your kitchen.

For all your fire cleaning needs give us a call today at 817.595.2506!

Fires Caused By Lightning

4/5/2019 (Permalink)

It seems like every weekend, we seem to have some sort of a storm and rain chance. But, that’s North Texas in the spring time, for ya! While we aren’t in a full-blown drought, it’s important to remember that the fire risk still isn’t over. Besides grilling, which we’ve talked about here, but your home could be struck by lightning during those spring storms.

It’s always wise to call the fire department to do a full inspection of your home if you suspect your home has been struck by lightning because it may not be obvious that there’s a fire. A lot of times, fires tend to spread along the inside walls of a home, unseen until they become a bigger home destroying fire.

A way to prevent your home from being struck by lightning and causing a fire, is to get a lightning protection system installed on the roof of your home. Companies will come out and install about ten-inch-long rods along your roof, that will have copper wires go to the ground of your home. They’ll help disperse the lightning away from your home to prevent damage causing fires. It’s also smart to have surge protectors for all major electronics in your home.

This springtime if you find your home struck by lightning, give us a call at 817.595.2506 today!

Smoke Detectors Are Important!

4/5/2019 (Permalink)

The importance of smoke detectors have been ingrained into us, it feels like. We learn about fire safety and what to do when you hear a smoke detector first in school – and it’s repeated to us every year until we go to middle school. And – we’ve even been in the home when the batteries run out of the smoke alarm or every time we cook it sets off the alarm because it’s a little too close to the stove so we take down the smoke alarm.

We know this is bad, and we should absolutely think twice before taking out the batteries. Why? Because fire detectors work. According to The National Fire Protection Association every three out of five home fire deaths come from homes that don’t have a smoke alarm.

So, be sure to check your smoke detectors once a year, replace the batteries and make sure each and every fire detector is working in your home – they save lives after all!

For all your fire cleaning needs, give us a call today at 817.595.2506!

Why SERVPRO: Storm Update

2/12/2019 (Permalink)

We’ve packed up and we’re heading out! Wisconsin has been really good to us, and our team is bringing back tons of funny stories, and good times. But it’s time for us to move on out, and the next stop? Chicago! We are heading out towards the Windy City to help those affected by the polar vortex, and the fact that it’s just plain cold up there. We wish them safe travels!

SERVPRO of Grapevine/NE Tarrant County is part of a special team that helps out people in storm effected areas like much of the North saw during the polar vortex. When disaster hits, we are always ready to jump in and help those out in need. That's what makes us different from the rest of the industry. We love helping people and making a difference in their lives, and making it "Like it never even happened."

If you’ve been hit by a storm, give us a call at 817.595.2506 today!

Weather Related Allergies?

2/8/2019 (Permalink)

When it comes to the weather in North Texas, we get some extremes. Extreme heat, tornadoes, rains. You name it, we have it. That includes extreme cases of allergies too. With the spring storm season coming up, we are going to get a TON of rain, and rain can cause flooding which causes mold.

But people often forget about another side of the weather. Something that affects most of us every single day. Allergies. Usually during the spring and fall seasons my allergies are going absolutely nuts! Besides the usual allergy medicine that I try and combat them with, I usually check out weather.com’s allergy tracker that you can find here.

This handy dandy tracker will tell you what pollen is the worst, will tell you what the mold spore level is, and will even tell you what the outlook is for allergies for the next week. It will also give you a handy tool to help you adjust your thermostat to the most ideal humidity level to keep you feeling comfortable.

If you’ve got any time of damage whether it’s storm or water give us a call today at 817.595.2506!

Springtime Fire Safety

2/7/2019 (Permalink)

Always use fire safety when grilling in Grapevine, TX!

When we think of home fire prevention, we think about the things we would normally keep an eye on during the winter months like space heaters, Christmas trees, fire places and ovens during cooking those big holiday meals. But spring time presents its own fire dangers.

For example, you may want to start up your outdoor grill after a long winter trapped inside to grill up some nice steaks.  Be sure to give your grill a good inspection before starting her up. Check the propane tank, and the gas line. Make sure everything is clean. If you’re using a charcoal grill, make sure that it’s started with the proper charcoal lighting fluid. And this maybe a given but put the grill in an open area with nothing flammable near it.

If you want to start up your fire pit, make sure all leaves and debris are removed from the pit, as those can create embers that can float into the air. And don’t throw anything like that in the fire. Always keep children away from open flames, and always keep a bucket of water next to you before you start the fire just incase of emergencies.

If you happen to suffer from a springtime fire, give SERVPRO of Grapevine/NE Tarrant Co. a call at 817.595.2506!

Polar Vortex? No Problem!

2/6/2019 (Permalink)

Just last week a massive polar vortex decided to swing down and affect much of the northern part of the United States. We knew the franchises up there would need a little help with the inevitable water losses that would be coming in! When you have a big freeze and a sudden thaw like we saw up north, it can cause a whole lot of burst pipes. We are a certified Large Loss Response Team, so we’re able to handle large situations that normal franchises can’t handle.

So, Dakota – our production manager – packed up with some of our team last week and headed out! We brought our HUGE 26 foot truck filled to the brim with equipment, along with some other vehicles to help out those in need up north.

Whatever the disaster, we are always ready to help. Give us a call today at 817.595.2506!

Water Damage Checklist

2/5/2019 (Permalink)

Water damage is one of the more devastating things that can happen to your business, short of a fire. Water losses can often close your office which in turn can mean lost revenue and productivity time.

Unfortunately, while there’s not much you can do about storm related water damage, it’s easy to curb any unexpected damage to your business by doing regular inspections of your commercial space. Below are some places to check for water damage on a routine basis.

  1. Roofing

                Rain seeping in through damaged roofs can go unseen and often cause water damage that goes left unnoticed for months and in turn causes mold growth that can cause health problems to you and your staff. Have a roof routinely inspected by a professional to prevent leaks, especially before our rainy spring season.

  1. Pipes

                Your pipes can cause a ton of headaches. If you’ve got a burst pipe it can cause hundreds to thousands of gallons of water to flood your office space. If you have a slow leak, it could cause mold. It’s a good idea to have a plumber come out and inspect your pipes.

  1. Sprinkler System

                Did you know that your sprinkler system can leak? It can! We’ve had a few jobs where a sprinkler had made a lot of damage in commercial buildings. Do regular checks to make sure your system isn’t faulty or broken. It can also save lives during a fire.

If you’ve had any water damage to a commercial property, give SERVPRO of Grapevine/NE Tarrant County a call today at 817.595.2506!

Are You Ready For A Disaster?

2/4/2019 (Permalink)

When I worked back in retail, we had an employee only bathroom. However, we all know that with young children if they tell you they need to go now, they need to go now. We usually let small kids use our bathroom if they had a guardian or parent accompany them. One of my coworkers, a sweet older lady who didn’t have a bad bone in her body, bless her heart, let a child go back without a parent. What ensued next has been dubbed the diaper incident by those of us who were there to witness it. The poor thing, it seemed, had an accident on his way to the bathroom and was too embarrassed to tell anyone about it. So, he did his business (number 2) and tried to flush the diaper he was wearing.

Now, if you know anything about diapers and indoor plumbing, you should know they never should be combined. The combination in our pipes lead to a burst pipe, poop ‘splosion catastrophe. And it was a day or two before our plumber could get there. We didn’t know where the water shut off was, and it would have been really nice to know that information.

If you were to have a diaper incident in your place of business, whether it’s an office, retail or warehouse, do you know where your water shut off is? What about your employees? If you’re out of town, do they know where it is? That’s where we here at SERVPRO of Grapevine/NE Tarrant County comes in! We have a special program called an Emergency Ready Profile, or ERP. We can make a plan of action for any event and any situation whether it’s water, fire, or storm damage. The ERP will help you minimize the damage to your commercial space and give us important information in the case of an emergency. The catch? There is none! This is a completely free service to anyone and everyone!

To get started on an ERP give us a call today to schedule an appointment with one of our Business Development Representatives at 817.595.2506!

A Very Wet February For Grapevine

2/1/2019 (Permalink)

Temperatures are on the rise here in North Texas, and while it wasn’t as cold as the rest of the country here, we did see some cooler temperatures. The next few days are supposed to be nice with a high of 77 degrees, but that doesn’t mean that we shouldn’t stay vigilant. It’s late winter, early spring here in Texas and that’s our rainy season.

We see most of our business come in during this time here at SERVPRO of Grapevine/NE Tarrant County, and we have a feeling that this season is going to be no different. The next few weeks are supposed to be full of rain, making February a very wet month. It’s a good idea to waterproof your home. Inspect your roofs to make sure there is no damage from the winter or the previous storm season, pack sand bags for low laying areas, inspect your window seals, and review your insurance policy to see what it covers and what it doesn’t.

If you find yourself facing storm damage this spring, give SERVPRO of Grapevine/NE Tarrant County a call at 817.595.2506 today!

Temperatures are on the rise here in North Texas, and while it wasn’t as cold as the rest of the country here, we did see some cooler temperatures. The next few days are supposed to be nice with a high of 77 degrees, but that doesn’t mean that we shouldn’t stay vigilant. It’s late winter, early spring here in Texas and that’s our rainy season.

We see most of our business come in during this time here at SERVPRO of Grapevine/NE Tarrant County, and we have a feeling that this season is going to be no different. The next few weeks are supposed to be full of rain, making February a very wet month. It’s a good idea to waterproof your home. Inspect your roofs to make sure there is no damage from the winter or the previous storm season, pack sand bags for low laying areas, inspect your window seals, and review your insurance policy to see what it covers and what it doesn’t.

If you find yourself facing storm damage this spring, give SERVPRO of Grapevine/NE Tarrant County a call at 817.595.2506 today!

Here's Why You Shouldn't Use Bleach On Mold

2/1/2019 (Permalink)

Did you know that you should absolutely 100% not use ANY bleach to kill mold? That’s been the common trick for years, you have mold? Use bleach. But that can actually do more harm than good. If you read the label on your bottle of bleach, it’ll probably say don’t use on non-porous surfaces like tile or ceramic. Basically, for bathrooms or kitchen countertops.

Chlorine bleach is diluted with water to make it safer for household use, and it evaporates much faster than normal water does. So, it won’t stick around on surfaces long enough, nor will it seep down into the surface the bleach is on to fully kill all of the mold. Mold has little roots that stretch down into the surface, like a weed. Don’t get all of the root and the mold will come back. The surface may also look clean, but bleach is just doing what it does best: stripping the color. Just because you can’t see it doesn’t mean its not there.  

If you suspect you’ve got mold in your home, give us a call today and we can come out and give you an estimate and a plan of action. 817.595.2506.

We Offer a Wide Variety of Services

1/21/2019 (Permalink)

This Grapevine business suffered from huge amounts of water damage. We were able to get everything cleaned up and back to normal!

SERVPRO of Grapevine/NE Tarrant County encompasses a large area that includes the cities of Grapevine, Keller, Southlake, Colleyville, Roanoke, Westlake, and the surrounding communities. We offer many different services to handle any problems that might arise on your property!

  • Water Damage: Water damage is a common problem in homes and businesses, so we know exactly how to deal with it. From burst pipes to rain water and flooding, our team has seen it all! A fast response is critical to preventing further damage, so we pride ourselves on our ability to respond rapidly to water disasters. We use specialized equipment to extract the water and dry out the property.
  • Fire Damage: Fires can be devastating, and they often leave homes and offices covered in a thick layer of soot. In addition to the soot and smoke, water damage is also common due to firefighting efforts. We know how stressful and traumatizing dealing with the aftermath of a fire is, so we are here to guide you through every step and give you peace of mind. We can remove soot from surfaces and get rid of the lingering smell of smoke. We can also use our Esporta machine to restore textiles and fabric such as your favorite shirts or your child’s favorite stuffed animal so that you can get your life back to normal as quickly as possible.
  • Mold Remediation: Mold growth inside a home or office can be hazardous to those living or working inside of the building if it is not left treated. Mold is a tricky thing to get rid of, so you should leave treating the microbial growth to the professionals. Our technicians have been specially trained to get rid of mold and keep it from returning; we even have formulas that have been specifically created to treat the problem.
  • Biohazard Cleanup: Substances such as blood, bile, urine, and other similar fluids can be extremely dangerous to clean up on your own, especially if you are not wearing the proper protective equipment. The technicians at SERVPRO of Grapevine/NE Tarrant county have the proper protective equipment and training to handle anything from crime scenes to kitchen accidents. Biohazard materials also need to be disposed of according to EPA and OSHA standards, or there is a risk f exposing others to harmful substances. Stay on the safe side and let us handle the mess for you.

Catastrophic Events: Hurricanes, tornadoes, winter storms, wildfires, and other large disasters cause millions of dollars in damage, and they are often too much for the SERVPROs in the local area to handle. SERVPRO of Grapevine/NE Tarrant County is a certified Large Loss Team, so we are part of a group that is able to travel to affected areas and assist communities in recovering and rebuilding after a large event. We have extra staff, vehicles, and equipment that allows us to handle over $100,000 in damages. Whenever disaster strikes, we are “Here to help.”

We are IICRC Certified

1/21/2019 (Permalink)

Water damage in the city of Grapevine, Texas. We complete all jobs to meet IICRC standards.

The IICRC, or Institute of Inspection Cleaning and Restoration, is the most trusted independent name in the restoration industry. They have developed industry-accepted standards, language, and terminology that enables the industry to communicate more effectively and make sure the correct procedures are being followed. SERVPRO of Grapevine/NE Tarrant County has taken special classes and exams as part of our IICRC certification. This certification helps you rest assured that your damages and losses are being handled by some of the industry’s most dedicated professionals.

No matter the size of the loss, we always complete every single job to meet the IICRC’s lofty standards. Whether you live in Grapevine, Southlake, Keller or anywhere in the area, your job will be completed to the highest standards in the industry. When you are trying to protect your home or business from water damage or fire damage, you need to be sure that every step has been completed correctly. Call us today at 817-595-2506 to see how our expert technicians can make any damage look “Like it never even happened.”

Grapevine Church Floods!

1/21/2019 (Permalink)

This Grapevine church experienced flooding when there was a leak coming from the baptism room and going out into the sanctuary completely saturating the sanctuary in standing water. When we arrived on scene, we extracted all the water and placed the air movers we had for emergency services. We then returned the following day with even more air movers (close to 50!). We also placed dehumidifiers to the area. We returned each day to the church to make sure that everything was drying according to plan and  fortunately, we were able to get the church back to normal and ready for worship in no time at all!

Has your church or other commercial building suffered from water damage? If so, give Grapevine/NE Tarrant County a call today at 817.595.2506

Spring Storm Checklist

1/15/2019 (Permalink)

It may only be January, but in North Texas that means that the spring storm season is just around the corner. Because of that we need to prepare our homes for the upcoming spring from the fall and winter. For me, when starting big projects like this, it’s always better to get a head start and do things a little at a time over the weekends.

We know that spring weather in North Texas can bring a whole lot of rain and with that comes a whole lot of water damage. Here are some helpful tips to make sure your home is waterproof for the upcoming storm season.

  • Make sure to inspect your roof to make sure no there is no damage from last years storm season. Be sure to get it fixed ASAP if there is any damage to prevent more costly damage in the future.
  • Clean your gutters of leaves and other debris to prevent overflowing. While cleaning, do an inspection of your gutters and be sure to replace or repair any damages.
  • Inspect your windows and doors and make sure to repair anything that might cause water damage during the spring storm season.
  • Make sure to read up on your flood insurance policies if you have any.

If you do have any storm damage this spring, give Grapevine/NE Tarrant County a call at 817.595.2506!

Mold Safety

1/15/2019 (Permalink)

It’s impossible to completely mold proof your home, however, it’s possible to make it mold resistant. We know that mold is everywhere and is instrumental in making many things that we use daily like penicillin and cheese, that being said not all mold is bad.

But it is important to know which molds are in your home, so you can better protect your family from the ones that are dangerous. If you suspect mold in your home, give us a call at 817.595.2506 so we can get it tested for you.

If you’re looking to make sure your home is mold resistant, make sure all windows and doors are properly sealed, limit the humidity in your home, and turn fans on when you shower. If you’ve got a water leak, get that fixed immediately and for any water emergencies give us a call so we can make it “Like it never even happened.”

Why Should You Choose SERVPRO: Dakota

11/8/2018 (Permalink)

Dakota is one of our Production Managers here at SERVPRO of Grapevine/NE Tarrant County, and is easily one of the hardest working people that we know. His attention to detail and expertise in the field make him a stand out leader, and his desire to help our customers during a rough patch really shows with each job that we do. Dakota has been with us for two years and is certified in WRT, ASD, CDS and Lead Renovator which means he can help you out with pretty much everything.

When he’s not working, he enjoys spending time playing disc golf with his friends and coworkers, playing with his dog, going to concerts and spending time with his family.

To schedule an appointment with us today and meet Dakota, give us a call at 817.595.2506

Why You Should Choose SERVPRO: Jessica

11/8/2018 (Permalink)

Jessica is our Office Manager here at SERVPRO of Grapevine/NE Tarrant County. She is a strong willed, and dedicated person with an eye for detail and a fantastic work ethic. She has a fantastic dense of humor that makes a positive impact on both employee and customer’s days. She has been with us for a year but has over 16 years of experience in the restoration industry, making her a knowledgeable go-to for any question big or small. She is IICRC, WRT, and T&M training certified, and is an Xactimate queen! 

In her free time, she loves to write, watch movies and binge tv, and spend as much time as possible with her four-year-old son (who we think looks just like her)!

To schedule an appointment with us give us a call today at 817.595.2506

Why Should You Choose SERVPRO?

11/7/2018 (Permalink)

Every day at SERVPRO we get asked by our customers: “Why SERVPRO?” We, of course, can give you statistics and show you our outstanding reviews from Google. But that just paints a picture of what we do – and how we do it. But to us, the answer of “Why SERVPRO” goes a bit deeper and we can find it in our staff.

Our staff is filled with amazing people, and each person brings unique qualities to our team. You’ll be hard pressed to find a day where someone isn’t laughing or telling some sort of story. We’re so much more than just a team, we’re a family here at SERVPRO of Grapevine/NE Tarrant county and we are proud of that fact. In the following blog posts we will be showcasing members of our family – letting you learn a little more about them, and why SERVPRO is the best team to handle your disaster.

Ideal Conditions For Mold Growth

10/29/2018 (Permalink)

Preventing mold from growing in your home or office can be as simple as understanding what kind of environment mold likes to grow in. Once you know what to look for, you can use this information to keep microbial growth out of your home. Molds are found in nearly every environment on earth – both indoors and outdoors. The types of mold that grow inside your homes and offices prefer warm humid conditions. Basements and showers are extremely common areas for mold to grow. Once the spores find a suitable area, they will begin growing and spreading within 48 hours. If you have water damage from a storm or burst pipe, make sure the water is cleaned up quickly and properly. Our professionals are specially trained to get rid of water quickly so that mold does not grow; we will even spray affected areas with antimicrobial formula to be sure that mold cannot take root. Mold growth should be handled by professionals, or it could become worse. Call us today at 817-595-2506 if you have mold inside your home or commercial building.

Give Yourself Peace of Mind

10/29/2018 (Permalink)

I was recently in New York City on vacation, and as with most people who visit the city, the buildings absolutely stunned me. I know that if I was a building manager or a management company I would be incredibly stressed with the threat of water or fire damage always looming. But I know they have SERVPROs in the city, just like we have them here.

Give your business a peace of mind with SERVPRO’s Emergency Readiness Program or ERP! With an ERP we will visit your business location and map out all water shut offs, electric shut offs, and much more. It’s a completely free program and can give you the peace of mind needed to make sure your business is running smoothly. Give SERVPRO of Grapevine/NE Tarrant County a call today at 817.595.2506 to schedule your ERP building appointment today!

Office Supply Store - Grapevine TX

10/22/2018 (Permalink)

Our technician - Dominic - is here working hard on extracting water from this Office Supply Store!

The rain in Texas has been non-stop for a while, and buildings are not able to handle the amount of water we have been getting. This office supply store has water coming in from multiple areas; it is even soaking up through the floor! Due to the puddles, some areas of the store even needed to be closed off so that customers wouldn’t slip. Our team got on site quickly and worked to control the water while the store called in a plumber and a foundation expert to address the issues causing the leaks. We know how important it is for your store to be able to operate normally, so we immediately got to work extracting water and setting up air movers to keep the space dry. If your commercial space suffers from water damage, call us right away at 817-595-2506.

Dog Groomer - Grapevine, Texas

10/22/2018 (Permalink)

Before and After of the area!

When disaster strikes, our team is always ready to go. This set of businesses was flooded when a pipe burst in one of them. Since the owners of the business were out of town, nobody noticed the broken pipe. Water flowed all over the floor and even seeped under the walls to affect multiple buildings. There was standing water in 6 suites! SERVPRO® of Grapevine/NE Tarrant County knows how important it is to get your business back to normal as quickly as possible, so we called in a huge crew and got to work right away. We needed a total of 236 air movers, 13 dehumidifiers, 2 power distribution boxes, and 1 generator to make sure every inch of the buildings got dried out!

There is no job too big for us, so if you have a large loss in your business call us today at 817-595-2506.

Quick Fire Facts

10/22/2018 (Permalink)

Understanding how fires start and what you can do to quickly put them out is important to keeping you and your family safe. Check out these quick facts and stats to get a better understanding of how to avoid having fire damage in your home.

  • About 50% of home fires are started by cooking accidents. Be sure you keep a fire extinguisher close at hand whenever you are working in the kitchen.
  • Just above 15% of residential fires are caused by electrical malfunctions or issues with the heating system in the home. This is why it is extremely important to have your appliances checked often and keep up with their maintenance year-round.
  • California, Texas, and Georgia lead the nation in fire deaths in 2016. Make sure you have a plan in place, so your family knows exactly what to do if a fire breaks out at home.

Being prepared plays a huge part of avoiding injury and death during a fire. Make a plan and be sure that everyone in the building is familiar with it so that if a fire breaks out, everyone knows exactly what to do.

If you have fire damage in your home, give us a call at 817-595-2506, and we will make it “Like it never even happened.”

Is All Mold Bad?

10/22/2018 (Permalink)

The fine folks in charge of home renovation shows have given mold a bad name. They tell tales of toxic black mold that kills everything it comes into contact with and leaves devastating health problems in those who “survive” the encounter. This is simply false information. Mold is found everywhere, both inside and out, and most people live their entire lives untroubled by it. In fact, we use mold to make many great things like penicillin and cheese! So, when does mold become a problem?

Everyone reacts to mold differently, so there is no hard and fast rule as to when mold is a problem. Generally, you want mold counts to be lower indoors than outdoors. This can be achieved with air scrubbers and other tools. If someone has allergies or asthma, you may want to be more cautious of mold spores in the air.

Visible mold growth indoors is never good and should be treated immediately. It is also important to note that “visible mold” may not be in a very visible area. Mold likes to hide in dark damp areas such as air ducts. If you detect a musty smell in your home, have it checked for mold. If any mold is discovered, call us at 817-595-2506. We serve Grapevine, Southlake, Colleyville, Westlake, Keller, Decatur, Roanoke, Fort Worth, and the surrounding areas.

Types of Mold Found Indoors

10/22/2018 (Permalink)

Mold can be found everywhere, indoors and out. There are over 10,000 different species of mold, but out of this massive group, only 5 genera of mold are commonly found indoors

  1. Alternaria: Spores from this type of mold are in their highest concentration from spring to late fall in most areas. It is well known as an allergy causing mold and can trigger allergic reactions or asthma attacks. It has a coloring that can range from black to grey to dark brown.
  2. Aspergillus: This mold is one of the most common types that we find indoors. There are over 200 different species in type of mold, but only about 16 of them are known to pose a health risk. It can cause allergic reactions and infections in folks with weak immune systems. It is often mistaken for “toxic black mold” because it can appear black in color, but it also comes in a variety of other shades including grey, brown, yellow, green, and white.
  3. Cladosporium: Mold from this genus is also one of the most common molds found indoors. It can survive in colder temperatures than other molds, and it is rarely harmful to people. Of course, the spores can still cause allergic reactions, so you don’t want to let it begin growing in your house. This mold is generally a dark olive green or black in color.
  4. Penicillium: If this genus of mold sounds familiar, it may be because some members of this group are used to produce penicillin and create antibiotics! Other species in this genus are used for cheese making as well! This type of mold likes to inhabit carpeting, wallpaper, drywall, and insulation. It is usually blue or green, and it often creates a musty odor.
  5. Stachybotry chartarum: Also known as “black mold,” this type of mold produces mycotoxins (toxic compounds) that are harmful to humans. While the mold produces toxins, the mold itself is not actually toxic. Even so, you should have it removed as quickly as possible. This type of mold usually only appears on surfaces that have been in contact with water for a while, so always be sure to check your home for hidden leaks. Despite the phrase “black mold” this mold is actually a very dark green.

The Difference Between El Niño and La Niña

10/22/2018 (Permalink)

You may have heard the terms “El Niño” and “La Niña” before, but do you know what they mean? These terms are used to describe oscillating weather patterns that affect the area of the globe that contains the United States. While these events usually only last for about a year, they can sometimes span multiple years. They typically appear ever 2-7 years. El Niño refers to a period of warming in the Pacific Ocean and typically occurs over the winter season. It is categorized by higher than average temperatures and rainy, wet conditions throughout the Gulf Coast area and drier than average conditions in the Ohio Valley and Pacific Northwest. This event usually occurs more frequently than La Niña. La Niña is the opposite of El Niño. This weather pattern is characterized by colder temperatures on the ocean surface, greater chances for tornadoes, and below average temperatures in the northwest United States. Typically, we expect La Niña to follow closely behind El Niño, but this does not always happen. Knowing which weather pattern to expect can help you be prepared and prevent disaster. If your home or commercial building suffers from storm damage call us at 817.595.2506!

Flooding Advisory - Tarrant County

10/19/2018 (Permalink)

Is it just me, or have you been feeling a little water logged with this week’s weather too? Even with a break yesterday, it seems like we will be underwater forever. Especially with the two types of advisories we are under today! (But don’t worry, we’ll be dry by next weekend.)

First, we’ve got a flash flood watch in effect until 10pm tonight. Which means stay very vigilant. Because we’ve had so much rain over the last week, any rainfall we get today will quickly overwhelm creeks, storm drains, and other areas that have an already high run-off rate. Monitor the weather and take immediate action if a flash flood warning is issued for your area.

Next, we’ve got a flood advisory in effect for Tarrant County. Because of all the rain, areas with poor drainage or are low lying will experience some flooding. Be sure to stay weather aware and turn around, don’t drown!

Finally, we’ve got a hydrologic statement, which means that there has been a significant amount of rain, and it could mean imminent danger to life, property, and the environment. In this case, the West Fork Trinity River in Lake Worth is near flood stage. Take caution around riverbanks, and obviously do not drive cars through flooded areas near the river.

If you’ve been affected by the recent rains here in Tarrant County, give SERVPRO of Grapevine/NE Tarrant County a call today at 817.595.2506!  

We Are A Large Loss Response Team!

10/19/2018 (Permalink)

We bet you didn’t know that we are a Large Loss Response Team, so what does that mean exactly? It means that it doesn’t matter the size of the loss we are always ready to handle it. It’s a big deal to be a Large Loss Response team because it means that SERVPRO Corporate holds our teams to a higher level of standard than most. We have more equipment, higher certifications, and more experience with a greater eye for detail than your standard commercial loss response team. With these things we are able to handle bigger storm losses. For example, we had the opportunity to travel to Houston to help restore and clean up after Hurricane Harvey last year. We know how devastating a storm can be, and we approach every job with the same care and compassion whether it’s a small house or a 20,000 square foot warehouse.

If you’ve recently been affected by the recent rains, we can help. Give SERVPRO of Grapevine/NE Tarrant County a call 817.595.2506 and know that we are always “Here to Help.”

Preparing Your Commercial Building for Winter

10/19/2018 (Permalink)

Winter is coming! And no, we don’t mean the white walkers. It’s not even November yet and the Rockies (including Denver) and parts of Texas have already seen snow, and that could be some foresight into the coming winter months. The Farmer’s Almanac is calling for a teeth-shatteringly cold winter, and El Nino is coming with forecasters already predicting snow for North Texas.

So, with that in mind, it’s important to prep your commercial building for the coming winter this fall.

  • Inspect the roof for damage.

If you haven’t yet, inspect your roof for damage from the spring and summer months. Although we had a fairly quiet spring and summer when it came to hail and tornadoes we still did have some strong storms with strong winds. If you haven’t detected any water damage from the recent rains, it’s still a good idea to go ahead and make sure there aren’t any unseen holes were water could have gotten in with you unaware.

  • Check your Gutters

Check your gutters for any blockages from leaves that have fallen during the fall months. Clean them out to make sure that nothing can overflow and potentially damage your building.

  • Inspect your insulation.

Inspect the insulation of your building, and make sure there is nothing missing, damaged, or has unexpected water and mold damage. Replace and damaged or missing insulation and call SERVPRO of Grapevine/NE Tarrant County to help you deal with any mold.

  • Inspect your pipes.

Inspect your pipes in the early fall before the first freezes, a burst pipe could be devastating for your business. If you do have a burst pipe, give us a call!

If you do have water damage issues this winter, give us at 817.595.2506! We are always here to help!

Why You Should Never Use Bleach to Kill Mold

10/16/2018 (Permalink)

Nobody wants mold in their home, so when you spot some, it may be a natural reaction to want to clean it yourself but think twice before you grab that bottle of bleach off the shelf. Using bleach to treat mold can actually make the problem worse! Even the EPA and OSHA have taken a strong stance against using bleach to treat mold growth.

Bleach is designed to work on surfaces that are not porous, but mold thrives in porous areas. Bleach is about 90% water, so once the chlorine evaporates, the leftover moisture creates a perfect place for mold to grow. Though it may look like the bleach has killed off the growth, it has actually only killed the top layer of growth and left the roots. These roots allow the mold to grow back stronger than ever

Bleach is toxic. Though it is great in small doses for simple cleaning tasks, you definitely don’t want to be dumping large quantities of it in your house or office. Children and pets get into everything – and this includes bleach. Even the fumes can create health problems! There are so many alternative solutions to treat mold with that there is really no reason to put your family or employees at risk by treating mold with bleach.

Bleach can actually weaken surfaces that you put it on. When bleach is used on surfaces such as wood, it begins to eat away at the fibers which weakens the structure. Even the slightest change to an important beam could have disastrous consequences!

When dealing with mold, it is important to make sure it is done right. That is why you should always leave it to a professional. Our experts will get rid of mold quickly and treat the affected areas to make sure that the growth does not come back. If you need mold remediation, call us today at 817-595-2506.

Holiday Fire Prevention

10/15/2018 (Permalink)

The Holiday season is right around the corner, and I personally love this time of year, the weather is cooler and it seems as though everyone is in a good mood. Christmas trees are alight along with fires and candles filling our homes with the warm smells of Christmas.

But that also means a higher risk of fire danger, between candles, decorations, and Christmas trees - it’s one of the most dangerous times of the year. For example, with the invention of artificial trees Christmas Tree fires are not very common, however they can be very serious when they do occur. On average one in every 32 home Christmas tree fires reported resulted in a death compared to the average of one in every 143 regular home fires. When it comes to Christmas tree fires they are started, usually, by a heat source set a little too close to the tree.

When it comes to candle usage, December is the peak time for fires. 12% of fires at home started with candles during the Christmas month, with the top three days for candle fires in the home to be Christmas Eve, Christmas Day, and New Years Day.

To protect your home from a fire this holiday season make sure to never leave a room unattended with a candle in it, and never leave anything that could possibly be a heat source near your Christmas tree.

From your friends down at SERVPRO of Grapevine/NE Tarrant County we wish you Happy Holidays!

Washing Machine Maintenance

10/15/2018 (Permalink)

Washing machines are our best friends! They take all the hard work out of doing laundry and allow us to sit and relax while we watch Sunday football, however did you know that washing machines failures are one of the most common was your home can flood? It’s true! While there are many different ways water from a washing machine to cause damage is the main reason is the water supply hose.

To keep from experiencing unexpected water damage in your home, you should be sure to do routine inspections of your supply lines. If the line is loose, tighten it up a bit. Look for any worn tubing or cracks and any worn hoses should be replaced. A good rule of thumb is to replace your supply line every five years, even if you don’t see any visible sign of wear. Try and upgrade to a braided steel one, as they’ll last longer and can hold up to more.

If you’re going to be away from your home from any length of time, you should shut off the valve to make sure nothing can happen by accident while you’re away.

If you have had any water damaged caused by an appliance, give SERVPRO of Grapevine/NE Tarrant County a call today! 817.595.2506

Is Mold Really That Bad?

10/12/2018 (Permalink)

Unfortunately, as much as we try to avoid mold in our homes and businesses – it’s almost impossible. Mold is everywhere (In fact, the outdoor Mold spore count for today is moderate)! And we don’t mean to try and scare you, even if it is the spookiest time of the year.

Did you know that there are over 200,000 species of fungi in the world? And that includes over 100,000 types of mold too. While some species of mold can be bad for humans, not all of it is! Some molds can definitely be our friendly little helpers.

If you’ve ever been sick with a sinus infection or bronchitis and you’ve seen the doctor she may have prescribed you the antibiotic Penicillin, which is actually a type of mold! It typically grows on bread or other cheeses and has a distinctive green/blue color that’s sometimes mixed with white or gray. If you enjoy blue cheese salad dressing, then that’s a type of Penicillin! Penicillin has been in use as a drug since the 30s and is incredibly effective in treating infections.

While some mold is good, we still cannot stress enough that mold in your home is dangerous. It can cause severe allergic reactions and can be really dangerous to those with asthma, children, or the elderly. If you think you may have mold in your home give Grapevine/NE Tarrant County a call today at 817.595.2506!

Halloween Fire Safety

10/10/2018 (Permalink)

I don’t know about you, but I’m super excited! Halloween is exactly THREE WEEKS AWAY from today! It’s one of my favorite times of the year, and I think I’ve successfully eaten half my weight in Reese’s Peanut Butter Pumpkins. But with all the spooky fun that comes along with Halloween, it’s very important to remember that safety – especially fire safety is important this time of year. Nearly 900 home fires a year are started because of decorations igniting. With every two out of five being started by a candle! Here are some tips from the NFPA to keep you and your little ghouls this Halloween.

  1. Use battery operated, flameless candles or glow sticks in your pumpkins and decorations.
  2. If you do use candles, be sure to keep any decorations like corn stalks, dried flowers, and crepe paper away from open flames as they can catch fire very easily.
  3. When choosing your costume for this year, try and avoid long flowing fabrics that can easily catch fire. If your little one is wearing a mask, make sure the eye holes are big enough for them to see out of.
  4. Keep all exits clear of decorations to keep from blocking escape routes.
  5. Test your smoke alarms!

And don’t forget to have fun trick-or-treating with your little ones this Halloween! If you do have any accidental fire or smoke damage this Halloween give SERVPRO of Grapevine/NE Tarrant County a call at 817.595.2506!

10/9/2018 Tarrant County Storm Update

10/9/2018 (Permalink)

Bless the rains down in Texas! It’s a rainy day here in Tarrant County – we’ve already seen a River Flood Warning get issued, and a special statement regarding a Thunderstorm with heavy down pours, lightning, and gusty winds. And we’re forecasted for more rain into this afternoon and this evening.

With all this rain, it’s important to remember that safety is number one. Remember to turn around, and don’t drown. If you can’t see while you’re driving, it’s okay to pull over to a safe spot with your hazards on and wait for the rain to pass. It’s better to arrive alive!

If you find your home or business has sustained water damage from the rain, give us a call! We here at SERVPRO of Grapevine/NE Tarrant County at 817.595.2506 and we can definitely help to make sure your home is returned to “Like It Never Even Happened,” and you don’t have the threat of secondary damage like wood swelling or mold to deal with.

Mold In Your Home? Here's How To Tell.

10/9/2018 (Permalink)

Don’t get me wrong, I love this weather. The rains are making it cool down, despite the humidity. It legitimately is starting to feel like fall here in North Texas! But with all this rain comes flooding and leaks in the home, and if that’s not taken care of – paired with the humidity it can lead to mold.

That’s why it’s important to keep an eye out for any leaks or unexpected flooding that may have popped up in your house. The faster you take care of the water damage, the less of a chance you have for a mold problem. But in case you missed a leak or any other unexpected water damages there are a few ways you can tell if you’ve got mold in your home.

  1. The most obvious way to tell if you’ve got mold in your home is if you can actually see it. It can be a variety of colors, shapes and sizes. If you suspect what you see is mold, give SERVPRO of Grapevine/NE Tarrant County a call and we can come out and look at it for you.
  2. If you notice a musty or strange odor that’s out of place in your home or certain rooms of your home, there’s a pretty good chance in your home has mold.
  3. Keep an eye out for yourself too, your health can be a very telling sign as to whether or not there is mold in your home. Keep an eye out for signs of the common cold like a runny nose, cough, sneezing and other things. If you notice you only feel like this in your home it’s important to call an expert like SERVPRO to remove the mold from your home ASAP, as some mold can be way more dangerous.

If you do find mold in your home DO NOT CLEAN IT WITH BLEACH! That will only discolor the mold, and not kill anything making it liable to return and make you sicker. Give SERVPRO of Grapevine/NE Tarrant County a call today at 817.595.2506 and we can help you with your mold problem!

Flood Watches & Warnings: What's the Difference?

9/26/2018 (Permalink)

With as much rain as we’ve been getting lately here in North Texas it’s important to know the difference between flood watches, and warnings and advisories as well as the difference between a flash flood and a regular flood.

Let’s start off with a flash flood versus a regular flood. A flash flood occurs when there is heavy or excessive rainfall in a short amount of time – usually in less than six hours. Usually these types of rains can overwhelm storm drains and rise quickly, causing raising torrents.

A flood happens when water overflows the confines of a stream or river, or in low-lying areas onto normally dry land.

Now that we know what the difference between the two types of flooding are, let’s move onto the warning and watches.

A flood warning means flooding is happening in your area, and you should immediately take action and move to higher ground or a higher level in your home.

If you’re under a flood watch, it’s just like a tornado or thunderstorm watch. It means that the conditions are favorable for flooding and we should be ready should flooding happens.

In a flash flood warning, you should react immediately, usually there will be an alert that sounds off on your phone warning you of the flash flood. Flash floods happen quickly – usually within a matter of a few minutes to a few hours, which means you need to move to higher ground as quickly as possible. If you don’t see it, that does not mean it’s not there.

If your home has suffered flood damage from the recent rains, give us a call here at SERVPRO of  Grapevine/NE Tarrant County at 817.595.2506!

What is Covered by Homeowner's Insurance for Water Damage - Southlake, TX

5/8/2018 (Permalink)

So, you’ve had something happen that resulted in water damage to your home. Your first thought may be “What does my insurance cover?” Water damage is a tricky subject when dealing with the insurance. You may already know that floods aren’t covered by homeowner’s insurance, but you may not know that water damage coverage comes in many different shapes and sizes.

All insurance is different, and what may be covered on one person’s policy, may not be covered on the other. Talk to your insurance agent to see exactly what is or isn’t covered by your policy. Here’s a breakdown of what is and what may not be covered by your policy.

Appliances – Appliances may be covered, though it depends on the type of damage that occurred. If it’s a sudden and accidental loss such as a hose that connects to your fridge that breaks and floods your kitchen this could be covered. However, if it’s a gradual leak that hasn’t been addressed it won’t be covered by insurance. That’s considered failure to maintain your appliances.  Also, be aware that your insurance will not replace the appliance itself – replacement appliances will have to come out of your own pocket.

Pipes – Just like appliances, if a pipe breaks, and it’s an unexpected loss, then your insurance should cover the damage to your floors and walls. However, also like appliances, if it’s a gradual and slow leak (say under a sink) that has been neglected will not be covered because it could have been prevented.

Roof – Roofs are tricky and are often on a case by case basis. While a long-term leak caused by a poorly maintained roof may not be covered, if a tree falls on your roof or high winds blow shingles loose and cause leaks, then the inside of your home will be covered – but not the roof itself. For better understanding about what your policy covers when it comes to roofs, it’s better to talk to your agent.

Backed up drain or sewer line – No. Unless you add on extra coverage, you’re not covered if something gets backed up.

Seepage – Unfortunately, seepage isn’t covered by insurance because it is considered a maintenance issue.

For all your water damage needs call SERVPRO of Grapevine/NE Tarrant County 24/7 at 817.595.2506!

Undetected Water Damage in Your Home

5/7/2018 (Permalink)

Water doesn’t have to burst from pipes or come from a bad flood to be a problem in your home. Sometimes, undetected water damage can cause the biggest headache. There are five tells that there’s water damage going undetected in your home.

  1. Stains on walls and ceilings. – Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bath tub or shower leak from one floor to the next, or your ceiling could be leaking into the attic. 
  2. Musty or unpleasant smells – Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong.
  3. Peeling paint – Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it.
  4. Visual Mold Growth – Just like with ceilings, we don’t exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas.
  5. Flooring Effects – When allowed to flow, water naturally seeks the lowest level. This is why rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new.

If you suspect you have water damage, call SERVPRO of Grapevine/NE Tarrant County now! We are open 24 hours a day, 7 days a week. 817.595.2506

How To Tell If Your Floor Has Water Damage

5/4/2018 (Permalink)

No floor is safe from water damage. Water can seep down to the sub floor or even seep up from a slab leak. It’s pretty easy to tell whether or floor has had any water damage, and with these tips, you’ll be able to spot it fairly quickly. Each floor type has a different set of signs of water damage, so familiarize yourself with all of the signs to prevent unpleasant suprises.

Carpet shows discoloration and an odor from mold or mildew.

Tile which has discoloration could mean it has water damage. Another trick is to tap on the tiles with a coin. If you hear an empty or hollow sound it means the tiles are loose and that it could be water damage.

Hardwood flooring has four main signs that water damage has occurred. The first sign is buckling which means the floor planks have completely removed themselves from the floor under them. Next, are dark spots – which could just be a part of the wood’s natural pattern, but if it’s a fairly new spot it is most likely mold or mildew. Third, is bulging which is when the wood planks bubble upwards and create sort of a crown shape. Lastly, is cupping. With cupping, the planks will have dips in the center and raised edges.

Laminate flooring usually sports swelling around the edges. Warping also occurs when the planks aren’t flat and are cupping or bulging. Discoloration could mean mold or mildew.

Linoleum flooring that is showing discoloration could mean that there is water damage.

If you suspect your floor has had water damage, call us today at 817.595.2506!

Severe Thunderstorm Watch - 5/3/18

5/3/2018 (Permalink)

A serve thunderstorm watch has been issued for North Central Texas including Tarrant County until 2PM today including the following areas: Collin, Dallas, Denton, Eastland, Ellis, Erath, Fannin, Hood, Hunt, Jack, Johnson, Kaufman, Navarro, Palo, Pinto, Parker, Rockwall, Somervell, Stephens, Tarrant, Wise and Young.

Hazards include strong winds, hail, flooding, and a potential for tornadoes. Stay indoors and away from windows and doors. Stay weather aware with a weather app such as the NOAA weather app, make sure your mobile devices are charged. Stay tuned to your TV as well. If there is flooding, avoid driving through it. Avoid down power lines.

Keep an eye on the radar here.

If you do sustain storm damage to your home, give SERVPRO of Grapevine/NE Tarrant County a call! We answer our phones twenty-four hours a day, seven days a week!

Water Damage in Older Homes, Southlake TX

5/2/2018 (Permalink)

Older Homes with Water Damage

I LOVE older homes, especially homes built in the 50s and 60s – I’m a post-modern fan. But, with older homes there is always the risk of finding a multitude of problems, from electrical, to structure, coding, and water. Water is probably one of the worst problems that can plague a home. It can rot out wood and cause dangerous mold. So, how do you tell if an older home has water damage? Here are some common signs:

What’s that smell? Sometimes water damage isn’t always in plain sight, so sometimes you have to make like a dog and follow your nose. Occasionally, some older homes might just have a musty smell due to their age, but if you walk into a specific room and your nose is assaulted by the smell of mold or mildew - more so than normal - then moisture damage is probably lurking behind the walls.

That’s an awfully ugly stain. You can pretty much spot a water stain from a mile away, almost everyone knows what they look like. If you’re purchasing an old home and see water stains or fresh paint in places it shouldn’t be – beware! Ask if the damage was repaired, and require proof to go along with it. If the stain pops up suddenly, get a professional out as fast as you can to see where the water is coming from.

That shouldn’t be crumbling like that. Crumbling wood around your windows and baseboards could mean water has gotten into the wood, making it crumble.

The Buckling. Buckling happens when the floorboards lift off from the sub floor. It is a sign that water has seeped into the dry wall or flooring and has made it swell. You’ll be able to see it and feel it when you walk over the spot; the floor will be warped and will feel as though you are walking over a bump. Get with a professional to determine where the water leak is coming from, and begin repairs before more damage is done.

If you’ve got an older home and have water damage – call SERVPRO of Grapevine/NE Tarrant County today at 817.595.2506.

100-Year-Floods. What are They?

4/30/2018 (Permalink)

Almost everyone is susceptible to flooding, especially those who live in low lying areas near bodies of water – especially during storm season. Flooding can happen at almost any time, and anywhere, in the United States. Coastal cities like Houston or Corpus Christi are especially at risk during hurricane season which happens from June to November, but peaks in August and September. Here in Grapevine/NE Tarrant County, we are more at-risk for flooding during the spring months.

When a flood does happen, you may hear reporters talk about a 100-year-flood, so what is it? We assume that it means the flood of the century. A historical flood only seen once within the last 100 years – even though they can occur two or three years in a row. The 100- year-flood is more about probability than it has to do with historical record.

The phrase ‘100-year-flood’ means that there is a 1 in 100 chance of a flood of that size occurring that year. It was a term made up in the 70's for insurance purposes, and is used to calculate who is required to get flood insurance and who isn’t. If you want to know if you live in a 100-year floodplain, you can check out a map here.

If you happen to live in a 100 year flood plain, and a flood does happen – give SERVPRO of Grapevine/NE Tarrant County a call! We can make it like it never happened with our 24/7 emergency services! 817.595.2506

Water Categories

4/27/2018 (Permalink)

When we deal with water extractions in your homes, you may hear things like “category three” water cleanup, but what do the different categories mean? There are three different categories and each category describes a level of contamination within the water.

Category 1 or “clear water” is water that comes from a clean source such as a disconnected line from an appliance, a water supply line that has broken, or a tub that has overflown. With exposure to other materials, Category 1 water can quickly deteriorate to a Category 2.  

Category 2 or “grey water” is water that has come from a source such as overflowed drains from washing machines, dishwashers, or shower and sink, or aquariums. Category 2 water has contaminants that can make you uncomfortable or sick. Much like Category 1, Category 2 water can quickly turn into Category 3.

Category 3 or “black water” is the worst classification of water loss that you can have.  Category 3 water is incredibly contaminated water, and contains pathogens, toxins, and other harmful things. This type of water can cause severe illness, or even death, when someone is exposed to it. This type of water’s source can include ground water, toilet over flow with feces, flooding from rivers or streams, and sewer backup.

If you have a water loss, don’t wait! Call SERVPRO of Grapevine/NE Tarrant County today, we answer our phones 24/7! 817.595.2506

Vacation & Water Damage

4/26/2018 (Permalink)

Summer time is right around the corner, which means one thing: vacation. There’s always so much on our minds when it comes to vacations: do we have everything? Do we have boarding passes? What time do we need to leave for the airport? Are the dogs being watched? You double check to make sure everything is unplugged, and ask your neighbors to keep an eye on your house to make sure it doesn’t catch on fire, but what about the opposite of fire? What about water damage?

Most of us don’t think about the possibility of water damage when we are away on vacation. However, nothing would be worse than coming home from the Happiest Place on Earth and finding yourself standing in a few inches of water. Here are some things to add to your pre-vacation check list.

  • Shut off the water valve - The easiest way to avoid damage is to turn off your water at the main valve, and we recommend doing this for both long and shorter trips. If you’re not sure where the main water valve shut off is, call your plumber. He can also test to make sure it’s working properly.
  • Appliances and more – if don’t want to shut off your main water valve because someone is house or pet sitting, or your sprinkler system is set to run, you should turn off the valves to your appliances like your dishwasher, ice maker, and washing machine.
  • Gutters – If you didn’t clean out your gutters while doing your spring yard maintenance, you should do so now. If there’s a sudden summer storm while you’re away, it could unleash havoc on your home.
  • Check your insurance policy – if something should happen while you’re away it’s important to double check your insurance policy. Some policies are voided if the home is unoccupied for an extended period. Some policies even have a requirement that someone must check the premises at least once a week.

If you come home from vacation to a water loss, don’t worry! Call SERVPRO of Grapevine/NE Tarrant County at 817.595.2506, twenty-four hours a day, seven days a week!

Removing Water Rings from Tables

4/25/2018 (Permalink)

We’ve covered some heavy-duty water damage topics here on our blog. However, what about the little things? Like water rings on tables, for instance? We’ve all had it happen... a guest doesn’t use a coaster, or your kids simply ignore them. Whatever the case may be, it’s still an unsightly problem. If it’s not too late in the game, however, it is possible to remove water stains from your furniture using a variety of tips and tricks found below.

First off, how do cups stain tables in the first place?

Basically, water rings are a mark left by glasses or other damp materials and the wood absorbs the moisture. Sometimes it’s a cloudiness or a white ring (or dark ring) that is caused by moisture that’s trapped in the finish – which is also the sign of a weak finish. In this case, the moisture hasn’t quite reached the wood yet and has just settled into a layer of finish. If you act quickly – there is hope!

The first thing you can try is hot air. Hot air is one of the best ways to treat water marks that have just recently occurred. You don’t need anything fancy either, a hair dryer will do just fine. Using its lowest – but still warm – setting, move the hair dryer back and forth directly over the mark. This should draw out the moisture in most cases, but just be cautious because it will also heat up the wax finish and melt it slightly. Buff out the area with a soft rag once the water mark has evaporated.

Second is toothpaste. Put a basic white toothpaste on a clean, dry rag and dab it directly onto the stain. This method works by using the abrasive qualities of the toothpaste and water extraction alone. Let the toothpaste sit for a few minutes and then gently rub it along the line of the stain. Be sure not to scrub too hard or go too far out of the stain, and don’t use a gel or a brand with bleaching agents. Both could potentially cause more damage.

The third method you can try is mayonnaise. I know, if you’re like me and you can’t stand the smell of mayo, then this may not be for you. Spread the mayo on the stain and leave it sitting for no shorter than three hours, overnight works best. After it has been left on for the desired amount of time, simply wipe it away.

If you’ve got a white ring that doesn’t respond to any of the above solutions, try using superfine 4/0 steel wool and a finishing product. First pour the finishing product on the stain and then use the steel wool to abrade the surface lightly in the direction of the grain (Be cautious and gentle! You don’t want to damage your table more). Use a towel to wipe away the excess finish. When you’re done with the steel wool, use the finishing product one more time to polish the entire surface of the table. Wipe away the oil and put a clear finish over the top.

If you’ve got dark rings, that means the water has already seeped through the finish and into the wood. Unfortunately, when this happens the above techniques won’t be effective. It may need to be refinished.

For your bigger water problems, call SERVPRO of Grapevine/Ne Tarrant County! We answer the phone 24 hours a day, 7 days a week. 817.595.2506

Fire & Pets

4/17/2018 (Permalink)

According to the United States Fire Administration, an estimated 500,000 pets are affected by fires annually. Unfortunately, pets knock over candles and turn on stoves starting over 1,000 fires a year. We here at SERVPRO of Grapevine/NE Tarrant County love our pets, so we’ve put together some tips to help you both prevent and plan for a fire with your pet.


As always, prevention is the number one way to make sure your pet is protected against a house fire.

  • It seems like a no brainer, but make sure all open flames are extinguished before you leave your home or go to bed. Cats are notorious for knocking over lit candles.
  • If your stove has knobs, take them off before you leave or go to bed at night. You can also use covers like the ones you’d use for baby proofing. This prevents animals from accidentally turning something on.
  • Our pets enjoy warmth during the winter just as much as we do! However, it’s important to keep their bedding and toys away from open flames like fireplaces.
  • As always, make sure you’ve got working smoke alarms!
  • If your pet likes to chew, keep electrical cords out of reach. A pet could chew a wire and cause a short that starts a fire.

In the Event of a Fire

Sometimes, though the unthinkable happens and your house does catch fire, here are a few things you can do to make sure your pet is safe.

  • Your pet should wear a collar with identification tags at all times in case they get lost during the fire.
  • If you haven’t already, get your pet microchipped. In the event they aren’t wearing their collar, or they manage to wiggle free of it, they can be easily identified and returned to you.
  • If there’s a fire while you’re not home, make sure your neighbors know how many pets you have and their names. If you trust them enough, you can even give them a spare key to use in the event of an emergency.
  • Get a sign for your window! Many places offer signs to let firemen and rescue workers know you have pets in your home.
  • Have a pet emergency kit available. Some things you’ll want to include are food, water, a toy, first-aid kit, leash, treats, medication, and any important documents you may need.
  • When testing your smoke alarm, or when vacuuming, try and see where your pet goes to hide when they’re scared or in distress. This information will make it easier to evacuate with your pet and can let firefighters know where your pet is in the event of a fire. 
  • Have an escape plan put into place that includes your pet, and practice it.
  • Keep leashes and crates by the door so if there is a fire your pet can be rescued easily, and you can evacuate easily too.
  • Train your pet to come when called – it’ll make evacuation and rescue a breeze.

If you and your pet have been affected by a fire, we here at SERVPRO of Grapevine/NE Tarrant Co. are always here to help! Our phones are answered 24/7 just give us a call (817-595-2506) and we’ll be on our way.

What to do after a fire in Southlake, TX

4/6/2018 (Permalink)

A fire can be devastating but know that it is all okay.

A house fire is something we never want to happen to our homes. Unfortunately, they do happen – frequently as well. In 2016 one home fire was reported every 90 seconds, and they are incredibly traumatic events. You’ll be bombarded by so many different emotions at once, it’ll be hard to figure out which way is up. Just take a deep breath and everything will be okay! The most important thing is that you and your family are safe. Call your loved ones and let them know what happened, and then your insurance know as well. Once you do that, restarting your life can begin.

When the fire is finally out, check with the proper authorities to make sure it’s safe to enter your home. The firefighters will go through precautionary measures and procedures to make sure the area is safe for you to enter the home and evaluate the damage.

Sometimes the most surprising thing to occur with a house fire is water damage! A massive amount of water is used to put out the fire and it can sometimes cause more damage than the fire! Water can not only damage your belongings, but it will also pose a more dangerous situation: mold. Call us here at SERVPRO of Grapevine/NE Tarrant County and we will arrive as soon as possible to assess the damage and gather your belongings to begin work on restoring them.

Lastly, when you leave your property, secure it! Burglars could come in and rob you of your remaining property – making a bad situation worse, or someone could be injured on your property. Ask the authorities on how to secure your home.

If the unimaginable happens, call SERVPRO of Grapevine/NE Tarrant County at 817.595.2506. We are here 24/7!

What To Do When Storm Damage Occurs in Grapevine, TX

3/9/2018 (Permalink)

Here at SERVPRO in Grapevine and N.E. Tarrant County, we know a thing or two about what the phrase “Spring Weather” means to us. It means a whole lot of rain, thunderstorms, lightning, hail and even tornadoes. We know what to do DURING a storm, but what do we do after the storm? Here are some helpful tips to get yourself back on track after a storm hits.

  1. You and your family’s safety is the number one goal. Watch out for safety hazards such as broken glass, and exposed nails. If dealing with flood waters be sure to wear protective clothing including boots, gloves, eye protection and masks as flood waters can carry sewage, bacteria, and other dangers. Stay away from downed powerlines. Be sure to use a flashlight instead of a candle when inspecting your home at night.
  2. When it’s safe to do so, document your damage. This will help when filing your insurance claim. Be sure to take photos and videos of your entire property – from multiple angles. Take photos of both the exterior and interior.
  3. If you have flooding, water extraction is the most important step to restoring your home. By choosing SERVPRO of Grapevine and N.E. Tarrant County you can be sure that the water extraction will be handled quickly and professionally. Our professionals can evaluate your belongings to see if they can be cleaned and restored.

SERVPRO of Grapevine and N.E. Tarrant County takes storm clean up seriously. We will make sure you are back on your feet in no time. Give us a call, 24/7 at 817.595.2506!

Common Causes for House Fires

2/9/2018 (Permalink)

Common Causes of House Fires

There are several causes for house fires. Listed below you will see some of those causes.

 Cooking Equipment

Pots and pans can overheat and cause a fire very easily if the person cooking gets distracted and leaves cooking unattended. Always stay in the room, or ask someone to watch your food, when cooking on hotplates.


Keep portable heaters at least one meter away from anything that could easily catch fire such as furniture, curtains, laundry, clothes and even yourself. If you have a furnace, get it inspected once a year to make sure it is working to safety standards.

 Smoking in bedrooms

A cigarette that is not put out properly can cause a flame, as the butt may stay lit for a few hours. If it meets any flammable materials such as furniture, it can burst into flames.

 Electrical Equipment

An electrical appliance, such as a toaster can start a fire if it is faulty or has a frayed cord. A power point that is overloaded with double adapter plugs can cause a fire from overuse of electricity.


Candles look and smell pretty but if left unattended they can cause a room to easily burst into flames. Keep candles away from any obviously flammable items such as books and tissue boxes. Always blow a candle out before leaving a room.

 Faulty Wiring

Homes with inadequate wiring can cause fires from electrical hazards. Some signs to see if you have bad wiring are:

1) Lights dim if you use another appliance.

2) For an appliance to work, you must disconnect.

3) Fuses blow or trip the circuit frequently.

Have a licensed electrician come and inspect you house or contact your landlord if you have any of the above occurrences.


Lamp shades and light fittings can build up heat if they are very close to light globes.

Here at SERVPRO of Grapevine and N.E. Tarrant County, no matter the type of fire loss or residue left, our highly trained professionals understand the behavior of smoke and the cleanup processes to best utilize during fire restoration services. We are ready for whatever happens 24 hours a day, seven days a week. Call 817-595-2506.

Thunderstorm Preparedness

2/9/2018 (Permalink)

Thunderstorm Preparedness

All thunderstorms are dangerous and produce lightning. On average lightning kills 51 people and injures hundreds more in the US each year. Dangers associated with thunderstorms include strong winds, flash flooding, hail, and even tornadoes.

To prepare for a thunderstorm:

  • Trim or remove tree limbs near your home. Remove any dead or rotting trees.
  • Secure outdoor items.
  • Postpone or cancel outdoor activities.
  • Go inside - if you can't reach a building, get in a hard-top vehicle.
  • Secure doors and windows. Close blinds, curtains, or shutters.
  • Unplug electronics.

When a thunderstorm occurs:

  • Remember this phrase: "When Thunder Roars, Go Indoors". Go inside during thunderstorms.
  • Listen to a battery-operated radio such as a NOAA Weather Radio for updates and information.
  • Unplug electronics and appliances to prevent damage from lightning-caused power surges.
  • Water conducts electricity. Water-based activities and chores should be avoided during a thunderstorm.
  • Windows, porches, and doorways can be dangerous in storms - stay inside.
  • If you can't get inside, try to avoid natural lightning rods - like a large tree in an open field, and try not to be the tallest thing on a hill, open field, or beach.
  • Try not to touch metal - including your car - metal conducts electricity.
  • Stay in your car if you're driving. Pull over and turn on your hazard lights until heavy rain ends.

 After the storm passes:

  • Never drive through a flooded roadway. Turn around, don't drown!
  • Stay away from storm-damaged areas.
  • Listen to a NOAA Weather Radio or local radio and television stations for updated information or instructions.
  • Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.
  • Stay away from downed power lines and report them immediately.
  • Keep a close eye on your pets to keep them safe.

The professionals at SERVPRO of Grapevine and NE Tarrant County are highly trained and certified. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge they need to help with any water or fire loss.

SERVPRO of Grapevine and NE Tarrant County


We are here to help 24/7!

Commercial Property Water Loss and Extraction

2/8/2018 (Permalink)

Commercial Water cleanup in Grapevine, Texas.

Commercial Property Water Loss and Extraction

Water is the single most long-term destructive substance in the indoor environment. It can dissolve or weaken building materials, damage floors and ceilings, and can also cause microbial growth if you don’t fix water damage quickly and professionally.

The faster the water is extracted the less damage to the building structure and contents.

The first thing to do if you are dealing with water damage at your place of business is to remove the water immediately. The faster the water is extracted the less damage to the building structure and contents. In situations, this is not enough. Standing water from carpet, flooring and walls can cause permanent damage if not taken care of in a timely manner

Extracting water in commercial buildings or properties, is a very important part of any large water loss. Fire sprinklers, used to stop fire from spreading, can leave you with wet and soggy office spaces. 

Water extraction is used to assist in the prevention of microbial growth from expanding and growing. Extraction of water is also needed to keep floors from buckling. The dehumidifiers and air movers will be placed by the technicians in the necessary areas of the building.

A SERVPRO manager will walk the property with the owner/manager and adjuster explaining the process and to answer any questions they may have about removal of property, items and demo.

At SERVPRO of Grapevine and N.E. Tarrant County we are here for your water and fire needs 24 hours day seven days a week. Call us at 817-595-2506

Helping to make it “Like it never even happened.”

Grapevine, TX Spring Weather

2/8/2018 (Permalink)

Residential lightning strike in the kitchen. Grapevine, Texas

Quick Response plus High Standards

equals SERVPRO

Spring is around the corner and we all know what that means here in North Texas: Thunderstorms, high winds, hail, lightning strikes and possible tornadoes.

When these types of weather events happen, it means possible property destruction and loss for many residents in the DFW Metroplex and surrounding counties. This can be very devastating to you as the homeowner and your family. Following a severe storm which may include: high winds, damaging hail and lightning, these can cause major damage to your home both structurally and with the exterior. It is very important to have the damage inspected. SERVPRO is here to help you during this time.

By choosing SERVPRO of Grapevine and NE Tarrant County you will receive local support with personal care for your situation. Here at SERVPRO we are ready for whatever happens.
We use state of the art equipment that will clean your home and help ease you and your family’s peace of mind. SERVPRO technicians are qualified and highly trained with Institute of Inspection Cleaning and Restoration Certification (IIICRC). We work side by side with your insurance company, insuring that communication about the handling of your home is done to your satisfaction and in a timely manner. We work hard to make it “Like It never even happened.” Your satisfaction is our goal.

*Call SERVPRO of Grapevine and NE Tarrant County at (817) 595-2506 to schedule an inspection with our trained and qualified technicians.

Mold Prevention for Bathroom

2/7/2018 (Permalink)

Mold Prevention in Bathroom

Mold in bathrooms is a common problem in almost every home. Excessive moisture and provides the perfect conditions for consistent mold growth. Constantly re-caulking, to keep a growth problem under control, can be time consuming and expensive. The best defense against mold is to prevent it from occurring in the first place. Here are a few tricks to help you stop mold growth in your bathroom:

  • Turn on the ventilation fan while you shower and leave it on for 15 minutes after. If you don’t have a fan open a window or use a dehumidifier. Check ventilation fan for dust and debris, clean as needed.
  • Leave shower curtain and/or door open to allow air flow dry out the shower/bathtub.
  • Use a squeegee after a bath or shower to remove some of the excess moisture.
  • Keeping items inside of the bath/shower can hide mold growth as well as collecting water to promote it. Childs bath toys are particularly notorious for growing mold, so be sure to dry them as much as possible and clean them regularly.
  • Fix leaky faucets and shower heads.
  • Use a shower curtain that can be put in the washing machine. There are also many mold-resistant liners available.
  • Check for any other signs of mold in the bathroom under the sink, behind the toilet, etc.

If you are experiencing mold in your bathroom, regardless of how often you clean, please call us here at SERVPRO of Grapevine / N.E. Tarrant County at 817-595-2506 to schedule an appointment!

Helping to make it “Like it never even happened.”

Restoring Commercial Property After Water Damage

2/7/2018 (Permalink)

Restoring Commercial Property After A Water Damage

Commercial Buildings Flood and Water

Commercial properties are often complex with numerous issues that require a knowledgeable and flexible response when dealing with flood and water damage in the Grapevine / N.E. Tarrant County area. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, SERVPRO of Grapevine / N.E. Tarrant County works quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

SERVPRO of Grapevine / N.E. Tarrant County technicians specialize in the water damage cleanup and restoration of commercial property after a water damage event. Our technicians are highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency arises in your business, give us a call!

SERVPRO of Grapevine / N.E. Tarrant County


 Helping to make it

“Like it never even happened.”

Winter Storm Advisory for North Texas

2/6/2018 (Permalink)

Winter Storm Liam:

Winter weather advisories for the threat of snow, freezing rain and sleet have also been issued from North Texas and Eastern Oklahoma into the Ohio Valley and mid-Atlantic. At this time, winter weather advisories are not in effect for the downtown neighborhoods of Dallas-Fort Worth, but are in effect for the northern suburbs. 

Winter Storm Preparedness: Prevent Frozen Water Pipes

Winter storms don’t happen very often in Dallas; however, cold weather does come to town. That being said,

The National Severe Storms Laboratory categories a winter storm as having snow, sleet, or freezing rain. In North Texas we can see any of this type of precipitation. When the temperature is below freezing, and precipitation is in the forecast, SERVPRO of Grapevine and N.E. Tarrant County knows what types of calls to expect: water damages.

How Water Pipes Freeze and Break

A water damage during a winter storm happens when your pipes freeze. When water freezes, it expands and creates pressure inside the pipe, which can cause it to break.  The pipes that are most likely to freeze are those outside the home that are exposed.  Other vulnerable pipes are those indoors that don’t have access to heat, like those under your kitchen cabinets or in the garage.

Indoor Frozen Pipe Prevention

Disconnect and drain outdoor hoses. Detaching the hose allows water to drain from the pipe. Otherwise, a single hard, overnight freeze can burst either the faucet or the pipe it's connected to.

Insulate pipes or faucets in unheated areas. If you have pipes in an unheated garage or cold crawl space under the house, wrap the water pipes before temperatures plummet. Hardware or building supply stores will have good pipe wrapping materials available.

Allow steady water flow. In some places you're advised to leave a steady drip or pencil-lead-thin stream of water flowing from a bathroom faucet during the worst of a cold spell.

SERVPRO of Grapevine and N.E. Tarrant County 817-595-2506

Can You Save Your Beautiful Carpet From Mold When It Get’s Wet in Grapevine/NE Tarrant Co?

10/30/2017 (Permalink)

SERVPRO’s Fast Response can Help Prevent Mold Infestation

It doesn’t take much for a rug to get wet.  In rare instances the culprit can be extreme weather or run-off after a storm, more often the cause is a broken pipe or appliance is enough to thoroughly soak a carpet through.  Once this does happen there is a genuine concern that you might be facing mold growth in the near future.  Mold is a fungus that thrives off of moisture and an organic food source for sustenance.  Carpet fibers are an excellent food source for mold, once fungus gets into your carpet, it is difficult to get it out again.

The best way to save your beautiful carpet from mold damage after it gets wet in Grapevine/NE Tarrant Co. is to call SERVPRO at once.  The key to saving floor coverings from microbial growth is to dry them out quickly and thoroughly, not allowing the spores a chance to grow.  Our technicians are IICRC certified and have the equipment and skills to dry your carpet fast.

On arrival, we begin by extracting as much water from your carpet as possible.  We use specialized tools and make several passes over the affected area because we understand that thorough extraction is key to the success of the drying process.

Once extraction is complete, our next step is to dry your carpet.  SERVPRO of Grapevine/NE Tarrant Co. will use up to three different kinds of air movers strategically placed to move air over the area and wick out what moisture is left.  We also use dehumidifiers to lower the moisture levels in the air and hasten the drying process.

We understand that thorough drying is the only protection against mold growth.  To make sure we dry your carpet and structure up to its dry standard we use a range of equipment including moisture meters and moisture probes to measure the moisture content continuously through the drying process.

If your carpet gets wet, do not put your home or carpet at risk for microbial growth!  Call SERVPRO of Grapevine/NE Tarrant Co, we are always here to help!  Our phones are answered 24 hours a day/7 days a week.


Do you know how to shut off the water at your work?

10/30/2017 (Permalink)

When something goes wrong at work usually our first instinct is to call the boss or maintenance. What happens if they happen to be in a meeting or out of the office if you suddenly find yourself with water going everywhere and you need to locate the water shut off, where do you even start?

SERVPRO of Grapevine/NE Tarrant Co. can help commercial properties in preplanning for a water, fire or storm disaster. By having a plan of action in place prior to any event and including it into your regular training at your office you can help minimize the damage and cost if an unplanned water or fire event happens.  SERVPRO, as a free service to any commercial property in Grapevine/NE Tarrant Co., would love the opportunity to work with you and create an Emergency Ready Profile.  It will contain all the critical information to help minimize damages and provide the resources for the employees of the company with property details and information.

Call your local SERVPRO of Grapevine/NE Tarrant Co. to set up an appointment to meet with one of our highly trained representatives, we are always here to help!

Our phones are answered 24 hours a day/7 days a week.


Grapevine/NE Tarrant County, Let's Be Storm Ready!

10/27/2017 (Permalink)

SERVPRO of Grapevine/NE Tarrant County knows that severe weather can happen anywhere at anytime. According to the National Weather Service Storm Ready website, every year Americans cope with an average of the following:

  • 2 landfalling deadly hurricanes
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 10,000 severe thunderstorms

Of all the presidentially declared disasters, roughly 98% of them are weather related. This leads to about 500 deaths per year and close to 15 billion dollars in damage.  Knowing the risk of severe weather, taking preemptive measures helps you be better prepared when disaster strikes.

Asses Your Risk

  • First, understanding the types of hazardous weather that is possible where you live and work and the possible impact it could have on you, your family and your business is key to being weather-ready.

Take Action

  • Making a communication plan for your home and business is the next step in being prepared for severe weather in your area. Having an emergency kit on hand is a good thing, so is making sure you have important documents and anything valuable in a safe place.

If your home or business is ever affected by severe weather SERVPRO of Grapevine/NE Tarrant County is always here to help! Call us any time, day or night, our phones are answered 24 hours a day / 7 days a week!


SERVPRO of Grapevine/NE Tarrant County Can Clean Up Your Hotel Rooms!

10/27/2017 (Permalink)

If you run a hotel in the Grapevine/NE Tarrant County area then you know how important it is to provide the cleanest rooms possible to your patrons. Your business runs on a solid first impression and customer approval.  When your guests enter into one of your rooms for the first time, it’s imperative that it looks clean and smells great.  This encourages people to come back time and time again plus promotes outstanding reviews.  Allowing SERVPRO of Grapevine/NE Tarrant County to deodorize your rooms helps create the amazing first impression you want them to experience.

We Identify Odors

Hotels and many commercial buildings do not always have the ability to open windows and let in clean fresh air. This is one reason SERVPRO of Grapevine/NE Tarrant County has special deodorization techniques.  We have a highly trained staff that knows how to identify and eliminate stubborn odors. 

We Handle Odors

The techniques we use to handle odors are specifically designed to restore your rooms to a desirable state. Unwanted smells can be trapped in upholstery, carpets, draperies and even hard surfaces.  Using fragrance or air fresheners is not the answer to an odor problem.  There have been state of the art advances in proprietary cleaning that has changed the way deodorization works.

The professionals here at SERVPRO of Grapevine/NE Tarrant County are ready to take your hotel to the next level of clean. We would be honored to work with you to even schedule routine cleanings to prevent offensive odors from becoming excessive in any room.

SERVPRO of Grapevine/NE Tarrant County is here to help!

 Our phones are answered 24 hours a day/ 7 days a week.

Give us a call! 817-595-2506

When a Storm Hits SERVPRO of Grapevine/NE Tarrant County is Ready!

10/27/2017 (Permalink)

SERVPRO of Grapevine/NE Tarrant County specializes in storm and flood damage restoration. Out technicians are highly trained and certified to use specialized equipment to restore your damaged property to the condition it was in prior to being affected by the storm.

Faster Response

We are locally owned and operated, because of this, we are able to respond faster with the right resources which is critical when water damage has occurred. A fast response decreases the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises, and elite Disaster Recovery Teams across the country.

Have Storm Damage? Call us Today!


Grapevine/NE Tarrant County Smoke and Soot Damage

10/26/2017 (Permalink)

Smoke and soot can be very sneaky and invasive possibly causing hidden damage and odor. Our smoke damage expertise and experience here at SERVPRO of Grapevine/NE Tarrant County allows us to be able to assess the extent of the damage to develop a plan of action.

Smoke & Soot Facts:

Smoke flows around plumbing systems, it seeps through any holes used by your plumbing to go from floor to floor. Depending on what type of smoke it is may greatly affect the restoration process.

Different Types of Smoke

Wet & dry are the two different types of smoke. As a result, there are different types of soot residue following a fire.  Before any restoration begins, SERVPRO of Grapevine/NE Tarrant County will perform a test on the soot to determine what type of smoke damage occurred.  The cleaning process will then be based on the result of the test.  West Smoke is produced from any plastic & rubber.  Dry smoke is produced when you burn paper and wood.  Protein Fire Residue is produced by evaporation of material rather than from a fire and causes and extremely pungent odor.

Fire Damage Restoration Services

Every smoke and fire damage circumstance is a little different. A unique solution is required for each situation that is tailored for the specific conditions.  We here at SERVPRO of Grapevine/NE Tarrant County have the equipment, expertise, and experience to restore your smoke and fire damage.  Our mission is to always treat you and your property with empathy, respect and care.

Have any Questions about Fire, Soot or Smoke Damage? We are always here to help!

Call 817-595-2506


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